Very disappointing experience – would not recommendWe were extremely disappointed with our experience staying at this caravan. On arrival, we were asked to clean the caravan ourselves because the cleaner hadn’t turned up. This is completely unacceptable when you have paid for accommodation that should be clean and ready for guests.We were offered a refund as compensation for the inconvenience, but we still haven’t received it. To make matters worse, there were no sheets provided for the beds, which made the whole experience even more frustrating.A holiday should be a time to relax, not to spend time cleaning accommodation that should have been prepared before arrival, chasing a promised refund, and dealing with basic essentials being missing.Overall, the experience was very disappointing, and the lack of resolution has made it even worse. We would not recommend staying here based on our experience, and we would not stay here again. Following on from our stay the host has completely ignored any attempt to contact her for the agreed upon refund, despite having my bank details for a smooth refund.