Nysa 2,Luxury villa,Private pool,Near Hersonissos

Good afternoon, Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay at Villa Nyssa 2, from the cleanliness and modern equipment to the pool and the exceptional views. It’s fantastic to know you’re planning to return! Warm regards, Michalis Makrykostas Reservations Department Oreotravel Agency

We are very grateful to read that your stay at the villa exceeds your expectations. We appreciate your kind comments regarding the host as his priority is to provide a memorable vacation experience to all our guests!! Of course, we would be more than happy to accommodate you again in the near future!

Thank you for your feedback and for your kind comments about the villa, the views, the pool, the outdoor areas, and our communication. We are sorry that certain aspects of your stay did not meet your expectations. Regarding the address information, this is the first time such an issue has been reported, despite welcoming many guests to the property over the last two years without any difficulties. Nevertheless, we will review all directions and location details to ensure complete clarity for future guests. Regarding the neighboring construction works, unfortunately these lasted longer than initially expected due to weather-related delays and circumstances beyond our control. Neither we nor the owner anticipated that the works would continue during your stay. The works have now been completed. As soon as we became aware that they might affect our guests' experience, we offered compensation as a gesture of goodwill. We also acknowledge your comments regarding the sun loungers, kitchen equipment, and the minor maintenance issues. The faucet and shower drain were repaired promptly, and we will review the remaining points to further improve the guest experience. Concerning the presence of workers, their visits were related to the completion of the neighboring works and were not intended to disturb your privacy. However, we understand your concern and agree that better communication should have been provided. As a company with more than 25 years of experience in hospitality and villa management, we always strive to support our guests professionally and resolve any issues as quickly as possible. We appreciate your feedback, as it helps us improve, and we are pleased that despite these temporary inconveniences, you enjoyed many aspects of your stay in Crete.