Forpost: Berry Patch 3823 - Hyggelig familieferie i bjergene!

We are so glad to hear that the moose we sent over were a hit! ;) You were wonderful guests, and we would love to host you if you ever return to the area. Cheers, The Outpost Crew

Hi Judy, Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the location, but we’re sorry to learn that some aspects of the home did not meet your expectations. Cleanliness is a top priority for us, and we’re very sorry that your unit did not meet our usual high standards. We take these concerns seriously and have scheduled a professional steam cleaning of all carpets. Your note regarding the dishes has been shared with our housekeeping team, and a deep clean was performed to ensure a refreshed space for future guests. Additionally, the dishwasher was flagged for our maintenance team, and after inspection, they confirmed it is in good working order. We regret that these issues impacted your stay, but truly appreciate your feedback and hope that, despite these concerns, you were still able to enjoy your time in Jackson. All the best, The Outpost Team

Hi Pete, We are glad to hear that you enjoyed your stay, but sorry to hear that a shortage of hot water brought your experience down to three stars! We have since replaced the shower cartridge at this home and have not had water complaints since. We hope to host you for a five star stay if you ever return to Jackson Hole! Cheers, The Outpost Crew

Hi Bill, Thank you for taking the time to review your recent stay at Chokeberry 3823. We are so glad that you enjoyed the location and the convenience of the nearby market. We are disappointed to hear that the overall quality, and specifically the loft beds, were not up to standard as we have not received this feedback in the past. We will be sure to pass this along to the homeowner for future consideration. As for the furnishings in the living room, we do believe this is accurately depicted on the listing but apologize for any inconvenience your family experienced. We hope that you enjoyed your visit overall and would consider staying with Outpost again. We would love the opportunity to provide you with a five-star experience. The Outpost Crew

Hi there! Thank you for taking the time to write us a review, and for providing us with this feedback. We have passed on your concerns regarding the furniture to the homeowners, and appreciated you letting us know about the loft bed during your stay. We are sorry our maintenance team was not able to fix it while you are in town, and we do have a carpenter who will be repairing it in the coming weeks. We are so glad to hear that you enjoyed the location, and we hope to have the opportunity to host you again in the future and provide you with a seamless experience.

Hey Colin! Thank you for taking the time to provide us with this feedback about your recent stay, and we are so sorry to hear about the issues that you experienced at this unit. We have passed your feedback regarding the furniture along to the owners of this home, and will have our maintenance team take a look at the tv settings. We are so sorry to hear you were missing coffee filters and some kitchen items, and would have been happy to deliver these had we been made aware during your stay with us. We are so glad to hear that you enjoyed the location, and we hope to have the opportunity to host you for a seamless stay in the future.

Hi Nicole, We are terribly sorry to hear that your experience at Berry Patch 3823 was only one star. This homeowner is planning an extensive remodel in the fall, but we can assure you that the pricing was reflective of the current condition of the home. We would love to host you for a five star experience if you ever return to the area. Sincerely, The Outpost Crew