Swanky og Hip i Hillcrest

We are happy you enjoyed your stay and that the house was spotless. There shouldn’t be any issue operating the A/C. There is a laminated sheet attached to the remote with step-by-step instructions. Regarding the A/C unfortunately that was on you. You did not follow the instructions provided. The remote must be pointed directly at the split system while pressing , just like a TV remote—otherwise, the system will not respond. I am sorry you missed that in the instructions.

Guest violated house rules and are not welcome back

Most guests who stay with us are out and about enjoying all the incredible sights, food, and culture that San Diego has to offer—not sitting inside nitpicking or looking for things to complain about. That’s the spirit in which this home is enjoyed and appreciated by the many respectful guests we host. Our home is located in the heart of Hillcrest, one of San Diego’s most vibrant and eclectic neighborhoods. Having a driveway and free parking here is a major perk. The leather couch is brand new:) The bedroom lighting is intentionally moody and stylish to match the mid-century vibe. Most guests understand the bedroom is used for sleep at night—in the dark. If you had bothered to read the listing, you would have seen that propane is not supplied. Had you actually read, you also would have known there was a backup tank next to the BBQ. You didn’t. As for your noise complaint, my parents—two elderly people in their 90s—were upstairs. To suggest they caused the level of disruption you described is laughable. Again, this fact was disclosed in the listing, had you taken the time to read. On top of that, you left my home a complete mess, which is both rude and disrespectful.

Thanks for the laugh!! hahah You clearly misunderstood the basics: the gate is to be locked when you are out—not because of any safety concern, but because that’s what responsible guests do. Two adults needing a place setting higher than 8? Seriously? You told us you loved the house when we checked in with you. If you actually had issues, basic communication would have allowed us to address them. Instead, you chose not to speak up and are now making excuses after the fact. We could of provided a fan if you had communicated but you did not. The property is fully fenced, covered with bougainvillea, and offers complete privacy—something any reasonable person would appreciate. That you somehow missed this only confirms you're not exactly the sharpest. As for your departure condition, here's the HK report: Sink drain full of food and plastic Food crumbs all over the counters and floors (from kitchen to living room) Toaster left out and plugged in Soiled food in the fridge Stove filthy Bedding thrown on the ground and swapped between rooms Ran the dishwasher, but the dishes were still dirty Bathrooms left disgusting, full of hair No checkout instructions were followed. You disrespected the space, disregarded the rules, and then had the nerve to complain after the fact. Spare us the revisionist nonsense.

Here we go... The yard is completely fenced in and covered in lush bougainvillea, and colorful lush shrubs which you cannot see thru. The house looks on to the courtyard- while you can see out - NO ONE can see in. This is called --Complete privacy. The 163 is 5 blocks away and you cannot hear the freeway(that's a first in 10 years :) As noted in the listing we are located on a corner , in a vibrant neighborhood where families are out walking with their children , dogs or enjoying a stroll with their morning coffee. People are out loving life in beautiful San Diego!

Your review is completely false. Shame ! You went to the beach and asked if we had a change of sheets. We replied no. HK does not change sheets during a guest stay unless you want to pay an additional HK fee. We sent HK to change the sheets and you disputed the additional charge. So please explain to use how the entire floor was covered in sand and the beach towels were also covered. When you arrived, you had no sand in the house, no sand in the bed , no sand in the towels nor on the hardwood floors. . You were upset that we do not provide additional bedding for 3 nights stay. It is disclosed that there are guest upstairs but it was empty during your 2/3 nights stay. The guest arrived at 9PM on your last night.For someone who did not read that the driveway is for our guest says all a lot. It was an unpleasant hosting experience with unpleasant guest. You left a complete mess in our home and are not welcome back.