We've been staying at the Caribe for the past 12 years and love the resort, so we know what to expect. Unfortunately, this was the most disappointing unit we've rented.The ice maker didn't work, the freezer also barely made ice, and the refrigerator didn't stay cold and had an unpleasant odor. The front door only locked if it was handled just right, so with kids going in and out we constantly had to check that it was actually secure.The floors were clearly not cleaned. Walking from the front door to the balcony door in white socks turned them black. Only some of the TVs worked, and the TV in the master bedroom was mounted crooked or wasnt secure because it eas crooked. There was also no telephone, even though we were told to call security to allow guests into the resort, making access inconvenient.The Caribe itself is still a beautiful resort, and we'll continue staying there. However, this unit did not match the advertised amenities or level of cleanliness. Between the maintenance issues, missing amenities, and poor housekeeping, we were very disappointed. We would not rent this unit or book through this owner again. I will note liquid life provided ice the last 2 days to assist with that issue.