Fritliggende villa, privat pool og stor have, 3 km til strand, wifi

Dear Julie, Thank you so much for taking the time to review our villa. I am really glad that you had a good holiday and thank you for your kind words - I am glad that we could help to make sure that you enjoyed your stay. We would be more than happy to welcome you back should you ever decide to visit the Costa de la Luz again. Please don't hesitate to get in touch. Hope to hear from you again soon, Julie

Dear Laura, Many thanks for taking the time to give us a review; it is much appreciated. I am really glad that your holiday went well and that you and your family had a good time and I hope that we might welcome you back to our villa some time in the future. With all best wishes, Julie

Dear Paloma, Many thanks for taking the time and trouble to leave us a review; I very much appreciate it. It gives me great pleasure that you enjoyed your stay and I am glad that you made the most of the pool at the villa and also all the great places there are to visit in the area.. We would love to welcome you and your family back in the future, please don't hesitate to get back in touch/ Many thanks, Julie

Dear Wim, Thank you very much for taking the time to submit your review. I am glad you enjoyed your stay. I must remember to mention the blinds to future guests, it's not something I've thought of before but you are right, it is very helpful, in such a sunny country, to be able to keep children's rooms dark. I am so pleased you enjoyed your stay, please do come again. Julie

Dear Paula, Thank you very much for taking the time and trouble to leave us a review. I am glad that you and your family enjoyed your stay. Good point about the overnight garden watering - I will make sure that we let guests know about this in the future. Please do get back in touch should you ever return to the region - we would love to welcome you back. Julie

Dear Lukasz, Thank you so much for taking the time to write this review and for your very kind comments. I am so glad that you enjoyed your stay and that your family had a great holiday. Anytime you want to return, please don't hesitate to get in touch, we would love you to welcome you again. With many thanks, Julie

Dear Julie, Thank you so much for your review, I am really glad you enjoyed your stay. I am glad your children made use of and enjoyed the bits and pieces we have put in the villa for children, it is always good to know that we have left things that people actually find useful. We would love to welcome you back again in the future so please don't hesitate to get in touch. Best regards Julie

Dear Mario, Thank you very much for taking the time to leave us such a nice a review. We do try to make sure that we have thought of everything our guests might need, so we really appreciate your comments. I am very glad that you did enjoy your stay and I would be more than happy to welcome you all back to Casa Jual for another holiday at any time. Estimado Mario: Muchas gracias por tomarte el tiempo de dejarnos una reseña tan positiva. Nos esforzamos por tener en cuenta todas las necesidades de nuestros huéspedes, por lo que agradecemos enormemente tus comentarios. Me alegra mucho que hayas disfrutado de tu estancia y estaré encantado de recibirlos de nuevo en Casa Jual para disfrutar de otras vacaciones en cualquier momento.

Dear Eva, Thank you so much for your lovely review - you have made my day. I am so glad that you and your son had a good time and particularly that you enjoyed the pool. My boys used to love spending all day around the pool when they your son's age so I am glad that it gave so much pleasure to you both too. I would love to welcome you back again in the future. Please do get in touch. Many thanks once again, Julie

Dear Sonia, Many thanks for your review, I very much appreciate you taking the time to leave one for us. Unfortunately, it is not possible for us to have parasoles on the lawn as we have water pipes which run throughout the garden. Unfortunately, the pipes are relatively close to the surface of the lawn and would potentially be ruptured if we had parasoles being put into the lawn. We also will not be able to have extra loungers on the lawn but we will be buying some new loungers for the new season in 2022. We do replace and/or upgrade items at the villa every year, ready for each new season. I do hope that you did make use of the covered patios at the side and front of the villa for shade from the sun. The side patio does look onto the pool so you can sit there and keep an eye on small children. We did indeed have an issue with the BBQ which Paul fixed but thank you very much for mentioning it to me. Lastly, I am very sorry that Sam did not get to see you at the villa but I think that Paul did come over instead. Sam and Paul are a husband and wife team so sometimes they swap duties when needs must. I am very glad that you had a good stay and I am also very happy that you liked our beautiful local beach and I very much hope that we might welcome you to the villa again if you are ever back in the Costa de la Luz. Many thanks, Julie

Dear Fernando, Many thanks for taking the time to leave us a review. I am sorry that you had maintenance issues during your holiday and I hope that it didn’t detract from your stay. I will address your issues individually below: Two mattresses in poor condition – We are really not sure what your issue was with the mattresses. My managers have checked them and can find no problems with them. However, I will check them all thoroughly when I am in Spain in October and we will replace any if we see any problems with them. With regard to the sheets on some of the beds, this is a Covid ruling which we have to abide by. We are not allowed to make up any beds which are not going to be used by our guests and so we just leave a mattress protector on them. This is not something we like to do but we have to abide by the rules. However, I do apologise if it upset you. On the subject of the welcome pack, once again, Covid rules dictate that we cannot leave food products for guests any more. This was my error as I should have removed this from my villa information pack, so I apologise for my omission. Bathtub curtain – we do have a shower curtain on the en-suite bath but we have never had one in the family bathroom. It is a large corner bath and not easy to install a curtain. However, the bath is so large that it is not usually a problem The coffee maker was reported to us as faulty by the guests immediately after you and was replaced the next day. I am afraid that I am unsure what you mean by expired cleaning products as I am unaware that cleaning products have an expiry. However, I will check this and the knives and all other kitchen utensils etc when I visit. We do always ensure that we leave the kitchen with everything our guests might need. We also make sure that we have plenty of cutlery and crockery, not just six of everything, so I am very sorry if you found that there were not enough knives. We will also check the taps to see where the problem is. For anyone reading this review/response, please note that we have a marvellous couple (Sam and Paul) who manage our villa for us. If you have any issues during your stay, please let them know while you are there. They cannot fix what they are not told about. As I mentioned above, when they were finally informed that the filter coffee maker was not working, they replaced it the next day and they are equally speedy and pro-active when any other issues are brought to their attention. I hope you understand my explanations for your issues Fernando and that you do realise that we have to run things differently at the moment due to Covid. Many thanks, Julie

Dear Maria, Many thanks for taking the time to write a review for us and I am very glad that you enjoyed your stay. On the subject of the wifi, I am sorry that it was slow for you. We have not had any other complaints from guests before or since, so I can only conclude that your usage was very high and it had reached the limits of its capacity. However, we will monitor the wifi going forward to ensure that this is not an ongoing problem and I thank you for bringing it to our attention. We hope we might hear from you again soon, With best regards Julie

Dear Jan-Patrik, Many thanks for taking the time to write us a review, it is much appreciated. I am really glad that you enjoyed your stay and also that you found our check-in and check-out flexible. We always try to to accommodate any requests from our guests but particularly this year with things being as uncertain as they have been. We would very much love to welcome you back to Casa Jual in the future and look forward to hearing from you again soon. With best wishes, Julie

Dear Rosa Many thanks for taking the time to write a review for us. I am so glad that you enjoyed your stay and that you made good use of the garden, pool and BBQ. If you ever wish to come back to this area, we would love to welcome you and your family back to Casa Jual. Many thanks, Julie

Dear Virginia, Many thanks for taking the time to write us this review. I am so happy that you enjoyed your stay in our villa and that it met all of your expectations. I am also really pleased to see that you clearly loved this area of your beautiful country as much as we do. Should you ever decide to visit the area again, we would love to welcome you and your family back. Many thanks, Julie

Dear Juan, Thank you very much for taking the time to review our villa and your holiday for us. It is much appreciated. I am very happy that you enjoyed your stay and thank you very much for your kind words about us - 5* and charming, what more could I ask for? I hope that you might decide to come back to visit this beautiful region of your country again, and hopefully, stay at Casa Jual again too. With all good wishes, Julie

Dear Jose, Many thanks for taking the time to write a review for us. We will certainly deal with the hornets nest, thank you for letting us know about it. I hope we might welcome you and your family back to our villa in the future, Many thanks, Julie

Dear Juan, Thank you very much for taking the time to write a review for us and I am very happy that you had a good trip. I do apologise that the gardener left grass in the pool on your final day. He has worked for us for many years and this is the first time this has been commented on but I will ask him to ensure that this does not happen again. I hope that we might welcome you to our villa again at some time in the future. Julie

Dear Philipp, Thank you very much for taking the time to leave us a review and thank you for your kind comments. I am very happy that you enjoyed your stay and that you felt our online descriptions were accurate - we do our best to ensure that we give an accurate description to all our future guests. I do hope that we might welcome you and your family back to Casa Jual again in the future. Many thanks, Julie English Translation: The house is really nice and exactly as described on the internet. It is very clean has a large garden and a great pool. You can spend the whole evening on the terrace and enjoy the holiday. It is very quiet in a pine forest and only a few minutes drive from the beach. There are plenty of shopping nearby. The communication with Julie, Sam and Paul was nice and uncomplicated. We were there as a family with three children for two weeks and can recommend both the house, as well as the area absolutely.