Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Winner’s Circle #1 is a beautiful home in a great location. Great floor plan, AC, well maintained hot tub, bikes and very well stocked. Unfortunately we were extremely disappointed in the poor maintenance & cleanliness of this property. On checking in we noticed food, etc. on the floors, in plain site and visible under furniture. I called housekeeping and someone was sent shortly. I had to leave, but I was told by others in our party that the floors were mopped & vacuumed. On my return I noticed that the large sticky spill I had reported was cleaned up, but the stand from which this substance had obviously spilled still had the residue of whatever it was clearly down the side. The food (popcorn, crackers), small toys, pieces of tin foil, etc. were still under the couches. This we swept up, as it was pretty gross. The nook chair pads are stained. There are cobwebs above the soffit in the kitchen & hanging from the ceiling in the living room. The deck looks as if it hasn’t been cleaned/maintained in quite awhile - furniture & mats are very dirty, tall weeds have grown up between planks. Grill & outdoor mini fridge are dirty. The walk-in closet in the upstairs King room was unusable. Unfolded blankets, comforters, pillows & 2 half opened cots looked like they had been thrown in & were piled on the floor in a mess reaching the rods meant to hang clothes on. We folded up the cots & put them in their bags, folded all blankets & comforters and reorganized so that the closet could be used. It would be nice if the kitchen cupboards were better organized. Again, very well stocked, but we found random items spread throughout different drawers and cupboards. This was minor compared to the other concerns noted. We have never had these types of complaints in the decades that we have previously rented properties. For the price paid for this rental we expected a much better level/quality of cleanliness.