Platinum Gulf-Front End Unit, Million Dollar Views, Strand Service, Komfort!

Thank you for your review! We are always pleased to receive feedback and learn what our guests liked and what we might do to be even better. I was not aware how the beach concession managed their chairs, and will certainly add that to future information I send to guests. During the summer months it gets very hectic for the cleaning service, and while they still try to make everything perfect, sometimes something does get forgotten or overlooked. We know this can happen and are always… always… happy to return quickly and address any concern. We ask that guests please let us know when something does not meet your expectation. We can’t fix or address something we are not aware of. For example, the toaster – we had temporarily removed it to fix it, and apparently forgot to put it back. Would have been glad to drop it off! Putting out toilet paper (along with the soaps, dishwasher packet, etc) is the last task before they leave, and toilet paper must have gotten overlooked. That said, we do note in our arrival information that we supply just a starter roll or two, so am glad you did have a supply!. We do keep extra light bulbs available in the condo for our guests…. A quick phone call and we can tell you where they’re stashed. Am very dismayed to hear someone earlier had unplugged the smoke alarm. Am guessing it started chirping, but please… please let us know when something happens. We change those batteries twice/year, and would have definitely come to check it out. I can also assure our guests that we do vacuum, sweep and mop floors after every visit. We will pay closer attention to this effort, but this is the beach, and that is a never ending task!. Am so glad you enjoyed the condo, and its furnishings, and it sounds like you got out to experience the fun Panama City Beach has to offer. We love when guests return and hope you’ll come back to see us again.

Dear Guest, Thank you for the review. We are so glad you found the unit to be adequately clean and the beach and views to be fabulous and the property in a convenient location. Being a corner unit, this condo offers stunning views of miles of coastline. As for the smoking, this was advertised in our advertisement, in our contract, in our phone app, just about every where and in every document. Those who smoke and desire to smoke on property should not book this unit nor any unit in this building. The building is designated a non-smoking building and property. It is unfortunate that you selected to come during bike week (yes, some are very loud). We would suggest that on your next beach vacation to review the events taking place in the area you are staying and to book a smoker-friendly resort and beach. We wish you many wonderful, future, beach vacations! Sincerely, Greta's Beach Rentals