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Thanks for your thoughtful review.

Unfortunately this was a very disgruntled and problematic guest. Yes the WIFI thermostat was off when they arrived. That was an oversight on our part. As soon as Ida brought it to our attention we remotely turned it on and she had full access to the settings and we explained how to use it. We have never been called paternalistic or controlling. Like any other host we set our rules for the safety of our guests and to make sure our home is respected and not abused. We ask all our guest to read our rules, amenities and use of lake procedure. If something is not clear just ask. Ida did not communicate well. We do not falsify anything, what you read and see from the photos is what you get. There is no dock at the lake (plenty of beach for activities like fishing), we have 2 beautiful and comfortable Adirondack chairs on the front porch (as seen in the photos), plenty of heavy comforters stored in the many closets throughout the house. Ida did arrive in 75 degree weather, we hadn't switched the fall comforters to the winter ones before she arrived. All these lies and false accusations by Ida are just meant to hurt us. We reached out to Ida and kindly asked her to remove her review. She did not. She was the one who "nickeled and dimed" us. They were a party of 8 and we gave them a discounted rate. A word of caution to any host that Ida reaches out to in the future... watch out for this one. For any potential guest who read Ida's review please read all the previous reviews we have. We don't disappoint... we aim to please.