2/10 Bundkarakter
Laurie H.
12. maj 2025
Synes godt om: Området
Synes ikke om: Rengøring, indtjekning, kommunikation, annoncens rigtighed
Cautionary Tale
We had an incredibly disappointing and stressful experience at this rental. Shortly into our stay, raw sewage backed up into the house, flooding the game room and causing a foul, lingering odor throughout the home. Per the plumber, roots got into the septic tank. The water had to be shut off for several days, making the property unlivable. We had to move into a hotel at our own expense, and ultimately check out early.The owner initially acknowledged the issue and assured us a refund and hotel reimbursement would be provided, but then stopped responding entirely. We were left to cover the cost of alternative accommodations on top of the rental fee for a home we could no longer use. This level of negligence and lack of accountability is unacceptable.To make matters even worse, the owner knew this property was rented for my son's college graduation celebration. He never even apologized.I would strongly caution anyone considering this property. In addition to the serious health and safety issues, the lack of communication and follow-through from the owner made a terrible situation even worse.I have contacted VRBO and am awaiting response from them.
Laurie H.
Overnattede 7 nætter i maj 2025
