4/10 Ringe
April A.
5. jul. 2025
Synes godt om: Rengøring, indtjekning, beliggenhed
Synes ikke om: Kommunikation, annoncens rigtighed
Disappointing Experience Despite Great Location
We recently stayed at this unit in June 2025, and while there were some positives, our overall experience was disappointing. The room itself was spacious, and the layout was nice. We appreciated that the master bedroom had a king bed, and the 2nd bedroom had two queen beds, which was a definite plus for our family. However, we encountered several issues that detracted from our stay.Firstly, the unit details were misleading. The pictures in the advertisement do not accurately represent the layout of the unit, and the host seemed to have no knowledge of the actual unit. He mentioned that the photos were stock images, but whatever the layout shown was the same as the unit. This is false. The patio/terrace/ shown in the photos was not what we found; instead, we had a very small balcony facing a neighboring property that was under construction during our stay. The bedroom photos as well as description was incorrect. There was mold growing on the intake vent above the kitchen sink, which was particularly concerning as my child has severe asthma. On top of that, the air conditioning unit malfunctioned on our 2nd day, and the temperature would not drop below 74 degrees, making it uncomfortable. While the resort staff were helpful and tried to assist us, they ultimately stated that since we booked through a timeshare property management company, they could not intervene further. The host did refund us 200 after our stay, which felt inadequate given the inconveniences we faced.
April A.
Overnattede 7 nætter i juni 2025
