WOW! Fantastisk panoramaudsigt over havet

It was pleasure to host such great guests. Would recommend to all hosts.

Dear Charlotte Thank you very much for a such excellent score 5/5 and your wonderful words!!! Respectfully to your a few comments I would say that French adapters attached to all electrical items supplied but very often they are disappearing from the apartment. I am sure that Property Managing Agency would be replaced it on microwave if it would be Monday as local shops would be open if they would spotted that they were missing. Secondly, our communications skills is on a very high level as we are available for our guests 24/7. Communication between guests and managing team in Nice, or with myself here on VRBO messenger or through the WhatsApp on 3 supplied mobile numbers is very easy and effortless. Out large modern flat LG TV is working perfectly ok as soon as you will switch on both required units which are: TV Itselfs and TV box by using two remote controls. It is very easy and again I would say effortless, just to use both supplied remote controls and TV will switched on without any problems. During your checking in day, our agent will be showing during her guide tour around the apartment, how to use our electrical items. Thank you very much again for your fantastic score and we all will be learn and we will improve welcoming our guests following your a few minor comments on your highly appreciated review. Kind regards Philippe

Dear Frederick Thank you for your review & thank you for your nice words towards our prime location & towards our Property Managing Agency’s agents Anna & Angelina. Also I can understand that there are a few misunderstandings between us. Please let me explain & clear a few points. First of all let me make a point that the lift re started to work immediately at the next day after your arrival so luckily you did not need to struggle with 40 steps daily and with your luggage at your check out day. The apartment is on a second floor with about 38 steps of very luxury marble wide staircase. This height is giving to us all a such unique opportunity to get this magic heartbreaking & magnificent panoramic Mediterranean sea views from our three panoramic balconies. Secondly, the information regarding the lift did not work for 5 weeks it was untruthful, as it was under thd repair but only for a few days before your arrival. No one reported it to me yet before you. Third, that I did not ask you to ask me regarding the lift before your arrival. What I was referring to it was that in my long experience over the guests who have got the mobility or overweight problems they normally send to me their requests regarding the size of the lift. This factor is important for the guests before they book our apartment but you did not request anything about the lift. But at the day of your arrival you mentioned about the mobility problems, please agree with me, that it could be quite to late to start asking a questions regarding the lift. Unfortunately our life is far away from being perfect, as at any country the lifts are getting broken, the size of the lifts can be smaller than we are expecting but we have to accept it all as we do not have another choice. I also mentioned to you that I had a such request from another person regarding the size of our lift due to mobility wheelchair of one of the disabled guests who was on it. I gave them my advice that they could not book out apartment due to size of the lift was smaller than the wheelchair, but you did not request any information about the lift, that’s all. Important information to our furniture guests that if the lift is not working, which is very rare, but our agents are normally helping our guests with the lifting your luggage as well as it was with Mr Frederick as Angelina did help him to lift the suitcases on the second floor. Also I want to mention that after Frederick’s check out we did not have any problems or issues with the lift or with the light. All working well!!! Thank you very much again. Best regards Philippe