Host was very pleasant and quick to respond. However, she had troubles with her cleaning crew so the house was not clean from previous renters. We went to dinner while she and possibly her daughter tidied it up themselves while we were gone. Beds were visibly slept in before they "cleaned", but we are not sure if new sheets were put on or just bed straightened. Ants were all around on floor by kitchen garbage can. The cleaning was done in about an hour and 20 minutes for a large multi level 4 bedroom, 3 bathroom home, so we don't think it was disinfected at all, or new bedding. The living room area rug was not vacuumed and visible hairs and debris still on it. Stains on cloth sofa. Coffee pot was needing a cleaning, it was pretty clogged. There was a wasp nest above front door (main entry). The beds were not comfortable at all. Nice quiet neighborhood, but the hills and slopes were tough to handle, even the driveway and yard. I went and bought disinfecting cleaners and laundry supplies. I disinfected surfaces, bathrooms, couch fabric, and washed all bedding, so I knew it was cleaner for us. She needs a better cleaning crew for sure.