I hjertet af parken

Hi Neeraj, Thanks for the review. There wasn't any T towels as you didn't ask for linen and said you were bringing your own. The house was clean and tidy when you arrived, the floors had all been vacuumed and mopped. all surfaces had been wiped down and the fridge was spotless. I noticed the cans on the bank at the back of the property when I went down yesterday. They had been thrown down the hill from the house behind. There may have been cobwebs on the outside of the house but they are very hard to control being so close to the bush. House rules also state that the house had to be cleaned before leaving. I had to vacuum the whole house after your stay. The kitchen bench was covered in crumbs, the fridge and freezer needed cleaning, there was spilt food or tea on the wall and oven beside the bin and on the cupboard doors. There was also marks on the walls up the stairs that needed sugar soap to remove. None of the mats had been taken out and sand shaken out of them. There obviously was not much effort to clean before you left, as you were away by 08:00

Ann, I am sorry you felt this way about the house. It is, and always be a bach, in the middle of a National park, so I'm afraid you will get native bush at the back door. Yes they are critters living in the surrounding, but I very much doubt that they would be in the house at this time of the year when there is an abundance of food in the bush. Landscaped gardens I’m afraid are just not an option here, maybe you forget that the only access is by boat which is a 40min trip from the nearest road, and there are no full time residents. I would disagree with you regarding the cleanliness of the house, it was thoroughly cleaned prior the season and again prior to the previous guests who classified themselves as OCD in cleaning. The Laundry is supplied by a local company in town, I will check the bags prior to returning to see if the order was short. If I had to drop off and collect laundry,($60 round trip each way) take it home wash, dry and iron it then I’m afraid the charges would be higher or laundry would just not be available. I will also check the lifejacket situation as there have always been a variety of sizes including adult in the shed. I am not sure why you did not know the code for the lock box, it was sent through the HomeAway website on the 1st December along with the info sheet and map! The website and info sheet specifically stated that there is no power at the house with the exception of lighting and fridge freezer, this is due to the property being completely off grid, there is nothing lazy about not installing power points. We have actually rented the house 50 times so I am not sure where you got your information from, maybe it has been viewed 1000 times. Again I’m not sure about the poor communications as we had 6 discussions via the website at the start of December prior to your stay.