The outside landscaping is a mess with trash everywhere, I’m assuming people just rent the house out for a party one day at a time, and leave the outside covered in trash. Multiple of the video game consoles did not work, during our stay they come and fixed one of the more important consoles in a moderately reasonable timeframe (probably like 36 hrs), but multiple issues with the other built-in gaming consoles.The basketball court is not usable. The images make it look like you could shoot a normal shot in that space, but the space is actually tiny. The basketball rim is not 10 feet, probably more like 8 1/2 feet, and broken due to people hanging on it. House was clean.There was a miscommunication at the booking, where I made a request, that seemed to be approved because the money went through, but was not approved. And I was repeatedly denied any chance to talk with the owner. As a vacation rental by owner, an owner should exist, not a powerless automated phone guy. Such a person will be less responsive and less accommodating because they don’t have a vested interest in your experience. Back when owners rented their property, they wouldn’t nickel and dime you to use the hot tub or grill. They didn’t rely on algorithms to squeeze more money out of you.