Verificeret
10/10 Fremragende
Susan D.
11. maj 2026
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Susan D.
Overnattede 6 nætter i maj 2026
Hele boligen
Upscale Beach Front Home w/Elevator, Private Pool, Fire Pit!
Billedgalleri for Upscale Beach Front Home w/Elevator, Private Pool, Fire Pit!
Anmeldelser
9,69,6 ud af 10.
Enestående
4 soveværelser4 badeværelserPlads til 10 personer
Populære faciliteter
- På stranden
- Altan
- Privat pool
- Grill
- Aircondition
- Køleskab
Værelser og sovepladser
4 soveværelser (10 sovepladser)
Soveværelse 1
1 kingsize-seng
Soveværelse 2
1 kingsize-seng
Soveværelse 3
1 queensize-seng
Soveværelse 4
1 køjeseng (enkeltseng)
4 badeværelser
Badeværelse 1
Toilet · Kun brusekabine
Badeværelse 2
Badekar · Toilet · Kun brusekabine
Badeværelse 3
Badekar eller brusekabine · Toilet
Badeværelse 4
Toilet · Kun brusekabine
Områder
Terrasse eller gårdhave
Køkken
Altan
Spiseområde
Om overnatningsstedet
Upscale Beach Front Home w/Elevator, Private Pool, Fire Pit!
Beach Front Home On Cape San Blas
Last Minute Discounts Are Reflected on the Website
A $250 credit toward any amount of beach gear is available for this home. When you book Rocco's Retreat, you can now get Beach Gear delivered directly to the home. All you need to do is select your gear, and we'll have it delivered to you the day of your arrival! This offer applies for 3-14 night reservations only.
Rocco's Retreat is a newly built, upscale beach front home! This home offers amazing views of the gulf from just about every room in the house. It features all new appliances, and tons of living space and sleeps 10. Private pool can be heated for an additional fee.
The first floor has a well appointed gourmet kitchen that is open to the dining area and family room. The screened porch off the family room is great for watching the waves roll in at the end of the day. There is a King bedroom with an ensuite.
The second floor has 1 King and a Queen bedroom with full baths. These rooms have beautiful views of the gulf, with a shared balcony. The bunk room is a queen/queen and also has its own en-suite. There is also a washer and dryer on this floor.
Please be aware that this home does not allow pets
Last Minute Discounts Are Reflected on the Website
A $250 credit toward any amount of beach gear is available for this home. When you book Rocco's Retreat, you can now get Beach Gear delivered directly to the home. All you need to do is select your gear, and we'll have it delivered to you the day of your arrival! This offer applies for 3-14 night reservations only.
Rocco's Retreat is a newly built, upscale beach front home! This home offers amazing views of the gulf from just about every room in the house. It features all new appliances, and tons of living space and sleeps 10. Private pool can be heated for an additional fee.
The first floor has a well appointed gourmet kitchen that is open to the dining area and family room. The screened porch off the family room is great for watching the waves roll in at the end of the day. There is a King bedroom with an ensuite.
The second floor has 1 King and a Queen bedroom with full baths. These rooms have beautiful views of the gulf, with a shared balcony. The bunk room is a queen/queen and also has its own en-suite. There is also a washer and dryer on this floor.
Please be aware that this home does not allow pets
Tilføj datoer for priser
Husregler
Indtjekning efter kl. 16.00
Minimumsalder for lejere: 25
Udtjekning inden kl. 10.00
Børn
Børn i alderen 0-17 år er tilladt
Begivenheder
Arrangementer er ikke tilladt
Kæledyr
Kæledyr er ikke tilladt
Rygning
Rygning er ikke tilladt
Vigtige oplysninger
Godt at vide
Overnatningsstedets nr.: 2021879vb
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.
Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Fester og events for grupper er strengt forbudt på stedet
Værten har angivet, at der er en kuliltealarm på overnatningsstedet
Værten har angivet, at der er en røgalarm på overnatningsstedet
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker og lås med dødbolt
Om området
Port St. Joe
Denne feriebolig befinder sig på stranden i Port St. Joe. Cape San Blas Lighthouse og Centennial Building er et par eksempler på nogle af de lokale seværdigheder. Er du interesseret i oplevelser, kan du udforske St Joseph Bay golfklub og Port St. Joe Marina. Frank Pate Park og Port Theatre Art and Culture Center er også et besøg værd. Oplevelser som dykning og snorkling giver gode muligheder for at komme ud på eller i det omgivende vand, eller du kan tage på eventyr ved at afprøve vandre-/cykelruter og økoture i nærheden.
Cape San Blas, FL
Hvad ligger i nærheden?
- Port St. Joe Beach - 1 min. gang - 0.1 km
- Cape San Blas Lighthouse - 9 min. kørsel - 4.3 km
- Indian Pass Beach - 17 min. kørsel - 12.9 km
- Saint Joe Beach - 31 min. kørsel - 34.7 km
- Mexico Beach - 40 min. kørsel - 40.2 km
Restauranter
- Hunt’s Oyster Bar & Seafood On St. Joe Bay - 8 min. kørsel
- Scallop Republic - 2 min. kørsel
- Cape San Blas Coffee & Ice Cream - 7 min. kørsel
- Indian Pass Raw Bar - 7 min. kørsel
- LongBill’s on Cape San Blas - 10 min. kørsel
Ofte stillede spørgsmål
Er Upscale Beach Front Home w/Elevator, Private Pool, Fire Pit! et kæledyrsvenligt overnatningssted?
Nej, kæledyr er ikke tilladt på dette overnatningssted.
Hvad koster det at overnatte hos Upscale Beach Front Home w/Elevator, Private Pool, Fire Pit!?
Priserne for 1 nat for 2 voksne hos Upscale Beach Front Home w/Elevator, Private Pool, Fire Pit! den 13. sep. 2026 starter fra 5.491 kr., inkl. skatter og gebyrer, fra og med den 4. jun. 2026. Denne pris er baseret på den laveste pris pr. nat fundet inden for de seneste 24 timer for ophold i de næste 30 dage. Priser kan til enhver tid ændres. Vælg dine datoer for mere præcise priser.
Hvor meget koster parkering hos Upscale Beach Front Home w/Elevator, Private Pool, Fire Pit!?
Der er mulighed for parkering på overnatningsstedet.
Hvornår er indtjekning på Upscale Beach Front Home w/Elevator, Private Pool, Fire Pit!?
Indtjekning starter kl. 16.00.
Hvornår er udtjekning på Upscale Beach Front Home w/Elevator, Private Pool, Fire Pit!?
Udtjekning er kl. 10.00.
Hvor ligger Upscale Beach Front Home w/Elevator, Private Pool, Fire Pit!?
Dette feriested ligger på stranden, kun 2 km fra Port St. Joe Beach og Salinas Park. Derudover ligger St. Joseph Bay State Buffer Preserve og Money Bayou ca. 5 km derfra.
Anmeldelser
9,6
Enestående
Anmeldelser vises i kronologisk rækkefølge og har gennemgået en modificerings- og verificeringsproces, medmindre andet er angivet.
Få mere at videÅbner i et nyt vindueBedømmelse på 10 − Fremragende. 43 af i alt 48 anmeldelser
10 - Fremragende
43
Bedømmelse på 8 − Udmærket. 2 af i alt 48 anmeldelser
8 - Udmærket
2
Bedømmelse på 6 − Okay. 2 af i alt 48 anmeldelser
6 - Okay
2
Bedømmelse på 4 − Dårligt. 0 af i alt 48 anmeldelser
4 - Dårligt
0
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 48 anmeldelser
2 - Forfærdeligt
1
9,4/10
Rengøring
9,6/10
Indtjekning
9,6/10
Kommunikation
9,8/10
Området
10/10
Annoncens rigtighed
Anmeldelser
Verificeret
10/10 Fremragende
nicole s.
15. mar. 2026
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Our stay was incredible! Gorgeous home, amazing warm pool, beautiful view! Great quiet beach!
nicole s.
Overnattede 7 nætter i marts 2026
Verificeret
10/10 Fremragende
Donna C.
7. mar. 2026
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Rocco’s Retreat was an amazing home and Coastal Joe Vacation Rentals was a pleasure to work with. The entire process from rental to checkout was seamless. Thank you for a great vacation!
Donna C.
Overnattede 6 nætter i marts 2026
Svar fra VrboOwner den 9. mar. 2026
Thank you so much for taking the time to leave this valuable feedback! We are thrilled that you loved Rocco's Retreat and hope you return for more visits!
Verificeret
10/10 Fremragende
megan t.
13. nov. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
It was a great experience. We would def stay again.
megan t.
Overnattede 3 nætter i november 2025
Svar fra VrboOwner den 18. nov. 2025
Glad to hear this and thank you for taking the time to leave a review. I know that it helps everyone trying to find their perfect vacation home!
Verificeret
10/10 Fremragende
Kevin B.
21. sep. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
We had a wonderful stay. The checking in process was a little odd, but nothing crazy. I've recommended this house to everyone.
Kevin B.
Overnattede 4 nætter i september 2025
Verificeret
10/10 Fremragende
JEREMY T.
9. sep. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Outstanding Private and quiet location. The house is luxurious and very well thought out. The pool is excellent and made for the best vacation I have ever been on.
JEREMY T.
Overnattede 7 nætter i september 2025
Verificeret
10/10 Fremragende
Carrie F.
29. sep. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
We had the best time. House was clean, and very comfortable for our family. Thank you for opening your home to us.
Carrie F.
Overnattede 4 nætter i september 2025
Svar fra VrboOwner den 9. okt. 2025
Love to read reviews like this! Thank you for taking the time to leave this valuable feedback for future guests considering this home!
Fra en partnerside
10/10 Fremragende
JoAnn F.
18. sep. 2025
Rocco's Retreat
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a great time. Look forward to coming back soon.
JoAnn F.
Verificeret
10/10 Fremragende
Amber B.
4. nov. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
We had a wonderful stay! The home was excellent for our family with little ones. The pool and proximity to the beach made it so easy to pop back for lunch or naps. The elevator was also a huge convenience for getting things in and out.Our only recommendation would be to add another side rail to the top bunk in the 3rd-floor bunk room. I’m sure older kids or teens have no problem, but for younger ones it would provide extra peace of mind. An awesome future upgrade for families who want everyone close to the master bedroom would be 2 sets of built-in bunks in that room.Overall, an amazing stay — we will absolutely come back!
Amber B.
Overnattede 5 nætter i oktober 2025
Svar fra VrboOwner den 4. nov. 2025
Thanks so much for the awesome review! We’re so glad your family had a great stay at Rocco's Retreat. We really appreciate your suggestions about the bunk room and will definitely keep that in mind for future updates. So happy to hear you’d come back, we’d love to host you all again anytime!
Fra en partnerside
10/10 Fremragende
Robbie K.
18. maj 2025
Great place.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very relaxing. Nice place for family fun.
Robbie K.
Svar fra VrboOwner den 22. maj 2025
Thank you for your kind words! We're so glad to hear you had a relaxing stay and that the property was a great fit for family fun. It’s always our goal to provide a comfortable and enjoyable environment for our guests. We hope to welcome you back again in the future!
Verificeret
10/10 Fremragende
Kim B.
23. mar. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Spring Break Getaway
This home was absolutely beautiful and comfortable to stay in. The elevator was very helpful, especially for one of my kiddos recovering from knee surgery. Rocco’s Retreat offers the perfect location into town as well as the priceless views.
Kim B.
Overnattede 7 nætter i marts 2025
Svar fra VrboOwner den 26. mar. 2025
The owners of this home put a lot of effort into making it the best home away from home for their guests. We are so glad that you had a great time there and hope that you will return again and again!
Verificeret
10/10 Fremragende
Amanda J.
12. sep. 2024
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great house & location
This property is really nice with everything you would need. Amazing oceanfront views and close to everything.
Amanda J.
Overnattede 7 nætter i september 2024
Verificeret
10/10 Fremragende
Constance H.
6. nov. 2023
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Family weekend
Beautiful home in a great location! Our family really enjoyed our time at Rocco's Retreat.
Constance H.
Overnattede 3 nætter i november 2023
Svar fra VrboOwner den 2. mar. 2024
We are so happy you shared your wonderful trip experience with us. We hope you will come and visit again! The owner takes a lot of pride and care in making sure their home is beloved by all who stay there! Thank you for taking the time to leave a review. We appreciate it!
Verificeret
10/10 Fremragende
Shann D.
9. apr. 2024
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Very nice houde
This is a very nice home. The showers need to be cleaned a little better, but overall it was clean. I love this area of the Cape!
Shann D.
Overnattede 7 nætter i marts 2024
Svar fra VrboOwner den 23. apr. 2024
Thank you so much for taking the time to leave this valuable feedback for future guests! We hope you plan to return again and again!
Fra en partnerside
10/10 Fremragende
Jeremy W.
3. aug. 2023
roccos retreat
Rating Details:The property manager was very helpful.The vacation rental was spotless.I was very happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:great family vacation spot
Jeremy W.
Verificeret
10/10 Fremragende
Rosemary D.
16. jan. 2023
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
First time at Cape San Blad
House was amazing. The location was convenient to Port St Joe where we had several good meals. The beach was beautiful. It was too cold to enjoy the pool but it was the perfect size and very clean. I would recommend this house unreservedly.
Rosemary D.
Overnattede 3 nætter i januar 2023
Verificeret
10/10 Fremragende
Kelly P.
20. sep. 2023
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Amazing home
Great property! Location was great, close to the beach. Home and kitchen well stocked with all your needs. Check in says 4, but management says 4-5:30, and they text you when it is ready. Ours was ready by 4:15. Check in process and check out was great.
Kelly P.
Overnattede 4 nætter i september 2023
Svar fra VrboOwner den 5. mar. 2024
We love to get positive reviews like this. Thank you so much for taking the time to provide it for us and we are so glad you enjoyed your stay. We hope you will come visit again!
Fra en partnerside
10/10 Fremragende
Karen C.
2. apr. 2024
Spring Fling
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Lovely house. Modern, clean and spacious. Had a wonderful time even though weather did not cooperate.
Karen C.
Overnattede 4 nætter i oktober 2023
Svar fra VrboOwner den 4. apr. 2024
Thank you for taking the time to review Rocco's Retreat! After receiving 5 Stars across the board, it looks like not recommending to others was an accidental selection. If this is not the case, please call the office and speak to Mary so we can address the necessary issues, if any.
Fra en partnerside
10/10 Fremragende
Stormy S.
3. jan. 2025
Absolutely gorgeous home!!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our family frequents Florida beaches often. I would have to say this was a special experience. Having a heated pool in the winter and a fire pit at night. You can also ride horseback on the beach and have a fire on the beach! We also didn’t have to pack any beach chairs, umbrella or carts because they have it all provided!! Thank you for sharing your slice of paradise with our family!
Stormy S.
Svar fra VrboOwner den 5. jan. 2025
What an awesome review! We're thrilled that you had an amazing time at Rocco's Retreat. We hope to have your family back with us again!
Verificeret
10/10 Fremragende
Jolie H.
21. mar. 2024
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Perfect wknd getaway!
Booking, check-in, communication, arrival and checkout all flawless. Bikes were delivered to the home before we arrived and were a great addition for morning & nightly rides. Recommend the boardwalk trail to the marsh on the bike ride! House was just as described, absolutely breathtaking views, perfect separate areas to sit and relax. Screened in porch was perfect for Bfast, lunch and relaxing at nights!! We didn’t use the fire pit but it’s a great addition. BBQ down the street was excellent! Port St Joe for lunch at Peppers. Dinner at Brickwall. Both had great food & service. If you want a true Florida get away to relax this is the place for you!!
Jolie H.
Overnattede 3 nætter i marts 2024
Svar fra VrboOwner den 21. mar. 2024
Wow! Thank you so much for sharing this with us! The owners put a lot of TLC into making their home the perfect rental for their guests! Hope you will return again and again!
Verificeret
10/10 Fremragende
Francis C.
29. jun. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Outstanding management
Great communication with property management. Immediately solved issues with getting into the house after a planned late arrival and plumbing issues were fixed by Monday morning. Essentially private beach with beautiful water and sand and full of wildlife and shells. Fire pit was great with comfortable chairs and pool was perfect and refreshing. Great water views from every room. Great working kitchen and grill and we prepared delicious fresh seafood from the local market. Port St Joe restaurants were very crowded with long wait times. Beds were a little soft but comfortable and every room had a nice bathroom. Did not prefer the open shower in the master though. Air conditioning is ice cold and water pressure throughout the home was adequate. Great TVs in every room with YouTube TV. Elevator worked perfectly and was a huge bonus! Tons of parking space with easy access to elevator. Huge porch with sitting and eating areas while listening to the waves. Home is in between two other water front homes without pools which made the pool area more private. Overall very quiet and relaxing stay. We would stay here again.
Francis C.
Overnattede 7 nætter i juni 2025
Verificeret
10/10 Fremragende
James H.
30. jun. 2022
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Family Getaway
Overall the property was great. However a patio dining table and chairs would have suited us a little better than just lounge chairs as we could have had meals and played cards on the patio if that had been there. We did have one issue with the 3rd level not being screened in as a Bat entered one of the rooms when a door was left open for a brief period. Luckily we were able to get it out rather easily but he was a frequent visitor to that 3rd floor balcony throughout the rest of the stay.
James H.
Overnattede 7 nætter i juni 2022
Fra en partnerside
6/10 Okay
Helen M.
16. jun. 2022
Beautiful but there was one thing
Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This is a beautiful property and it was our second visit. The home does not allow pets. That makes us happy to stay there due to allergies. However, this time we stayed the home had an odor of wet dog and the property management's solution for the problem was demeaning and unsatisfactory.
Helen M.
Verificeret
8/10 Godt
Ashley H.
9. aug. 2025
Synes godt om: Indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Our family recently stayed at Rocco’s Retreat. Overall, it was a spacious & private getaway that met our needs well. The location was stunning, sunsets were absolutely breathtaking, & the views from the property were serene. We enjoyed the sense of luxury, the open layout, & that it easily accommodated our whole family. Outdoor water sources made for easy rinsing. Check-in was smooth. The kitchen had a good selection of cookware & utensils, though we did find that some pots & pans needed extra scrubbing before use, likely from previous guests (part of checkout).While the property itself was beautiful, we did encounter some maintenance issues in the master bathroom. The toilet was loose/rocked each time it was used, the drain was clogged, & the bathtub was dirty, did not plug, & none of the features worked. Maintenance was responsive in bringing a new plug/clearing the sink drain, but we were told the toilet could not be fixed until after our stay. Thankfully, with just our family, we could share the other restrooms.One thing to note is that the maintenance person arrived without prior notice the first time. On subsequent visits only gave a 5–10 minute heads-up. We were told he was the only maintenance person working, which may explain the delays.Despite these inconveniences, the peaceful location, privacy, & amenities like the pool, & beautiful views made it a relaxing stay. With a few updates & more attention to cleanliness, Rocco Retreat could be truly exceptional.
Ashley H.
Overnattede 7 nætter i august 2025
Svar fra VrboOwner den 11. aug. 2025
We’re so glad to hear that your family enjoyed your stay at Rocco's Retreat. Those sunsets really are something special! It’s wonderful to know the home provided the privacy, comfort, and amenities you were hoping for.
We also appreciate your candid feedback regarding the issues you encountered. We're truly sorry for the maintenance concerns in the master bathroom and any inconvenience caused by the unexpected timing of service visits. We have already scheduled repairs and a more thorough inspection to ensure these issues are fully addressed for future guests. We’re also reviewing our communication procedures with our maintenance team to provide more timely and courteous notice. As for the kitchen cookware, we ask that all guests follow our checkout checklist, which includes cleaning any used dishes. While our cleaning team does inspect items, occasionally something might be missed if not reported. We appreciate your bringing this to our attention. We do strive to maintain a high standard, and while no property is without the occasional issue, we do our best to respond quickly and respectfully. We're glad the core experience—privacy, luxury, and scenery—still made your stay a memorable one.
Verificeret
6/10 Okay
Channing L.
1. jun. 2022
Synes godt om: Området, annoncens rigtighed
Synes ikke om: Rengøring, kommunikation
Great house with management problems.
We really enjoyed the house, but our visit was marred by management failings that were, in our opinion, not addressed well.
Our party was my wife and me and our two elderly (80 and 92) mothers. I called the management company, Coastal Joe, at around 10am on our check in day. They told me that we could arrive any time, the house was ready. However, when we arrived around 5, the house had not been cleaned since the last guest had left. Beds were unmade, linens were dirty, dishes unwashed, fridge dirty, etc. The office was closed so we called the after hours line, and were told that they would contact housekeeping and get right back to us. After 20 minutes of no word, we tried calling back only to get voicemail...frustrating. With the house dirty, we had not unloaded our luggage or the food we had bought. Finally, after about 45 minutes, we got a text saying that housekeeping was on the way. We had intended to eat in that night, but decided to change plans and find dinner out. We arrived back around 8, right after the cleaners had left. The extra activity had exhausted the elderly moms, and we still had to unpack and unload the food that had been sitting in the hot car for hours. So, the problem was addressed, but we felt that the managers should have been more communicative as they searched for a housekeeping crew instead of letting us sit and wonder. Coastal Joe offered us a $100 credit for our trouble, which they never provided, and which I thought was insufficient.
Our second problem had to do with pool heat. I notified Coastal Joe that we would like the pool to be heated 5 days before our arrival, knowing that it takes a while for a pool to heat up. When we got to the house, the pool was cold, and it was after noon the next day before the pool heater was turned on. It took the rest of the day for the pool to heat, so we lost a day and a half of swim time. To their credit, Coastal Joe did not charge us their normal $300 for pool heat, but we felt that the heater should have been turned on before our arrival.
On checkout day, I dropped by the office to discuss the issues we had and request some amount of credit back for our trouble. I spoke to Scott, who did not have the authority to do anything, but he assured me that the lady who did was aware of our situation and would reach out to me in a day or two. That never happened. I sent two emails to Coastal Joe after we returned home, both were ignored.
Great house, bad management
Channing L.
Overnattede 4 nætter i april 2022
Om værten
Vært: Coastal Joe Vacation Rentals
Sprog:
engelsk
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