Hi, we checked in last night around 10:10 PM and wanted to share a few concerns about our experience.First, we were not aware that there is no direct/easy access to the entrance. We are traveling with our elderly parents, and reaching the property required going down approximately 25 steep steps without a handrail or proper support. We also had to carry all of our luggage down these stairs, which was quite difficult and inconvenient, especially arriving late at night.I strongly recommend that this access situation be clearly mentioned in the property description so that families traveling with elderly guests, young children, or anyone with mobility concerns are aware of it before booking.Second, the AC shut off because the door had been left open. We later realized that this was mentioned in the check-in instructions. However, there were quite a lot of instructions to review at once, and after arriving around 10:30 PM, we unfortunately missed this particular detail. When we couldn't figure out why the AC was not working, we sent several messages and also called but did not receive a response. Having no response at that time made the situation more difficult.Lastly, the property was listed to accommodate six people. While there is a sofa bed available, we could not find the bedding/linens needed to prepare it for sleeping, which was another inconvenience after arriving late at night.Overall, I would especially request that the steep stair access and lack of a handrai