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Jackhorn by AvantStay | Close to Big Bear Marina and Village | Hot Tub, Foosball

Billedgalleri for Jackhorn by AvantStay | Close to Big Bear Marina and Village | Hot Tub, Foosball

Opholdsområde
Udendørs spabad
Spillelokale
Spiseområde
Terrasse/gårdhave

Anmeldelser

9,0 ud af 10.
Fantastisk
3 soveværelser2 badeværelserPlads til 8 personer

Populære faciliteter

  • Adgang til skiterræn lige uden for døren
  • Boblebad på stedet
  • Mulighed for parkering på stedet
  • Kæledyrsvenligt
  • Køkken
  • Vaskemaskine

Udforsk området

Åbn kort
Big Bear Lake, CA
  • Place, Big Bear Mountain Resort
    ‪5 min. gang‬
  • Place, Snow Summit
    ‪7 min. gang‬
  • Place, The Village
    ‪3 min. kørsel‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪68 min. kørsel‬

Værelser og sovepladser

3 soveværelser (8 sovepladser)

Soveværelse 1

2 enkeltsenge og 1 dobbeltseng

Soveværelse 2

1 queensize-seng

Soveværelse 3

1 kingsize-seng

2 badeværelser

Badeværelse 1

Badekar eller brusekabine · Badekar · Toilet

Badeværelse 2

Badekar eller brusekabine · Badekar · Toilet

Områder

Terrasse eller gårdhave
Køkken
Altan
Spiseområde

Om overnatningsstedet

Jackhorn by AvantStay | Close to Big Bear Marina and Village | Hot Tub, Foosball

Welcome to Jackhorn, an AvantStay home!

With Snow Summit ski resort only a stroll away, this serene cabin nestled amongst fragrant pines offers a dreamlike setting for your idyllic escape to Big Bear. The interior is open space living at it's finest, with soaring high ceilings, stone wall accents, and generous windows that frame the perfect view of snow falling outside. As the sun rises, head to the veranda and breathe in the crisp mountain air with your cup of freshly brewed coffee, then continue the festivities outdoors with an apres-ski BBQ feast or stargazing from the steamy hot tub. The cozy living area provides a haven after a day on the slopes with plush sofas and a fireplace to settle in for a movie or game night with your crew!

In the summer, go for a bike ride around beautiful Big Bear. In the winter, the slopes are at your fingertips, with the main ski lift only 6 houses away!

Nearby Activities: Snow Summit Ski Resort, Big Bear Alpine Zoo, Oakside Restaurant, Teddy Bear Restaurant, Big Bear Lake.

AvantStay provides a personalized hospitality experience to elevate your stay. With our Concierge Service, guests have access to our tech-enabled services like fridge stocking, private chefs, massages, transportation, special occasion celebrations, baby gear rentals, ski gear, beach gear, and more. For anything you need, we’re at your fingertips!

Home Truths:
- This home allows pets for a fee. If undisclosed pets are brought into the home without AvantStay's approval there is a fine of $500 per pet.
- Please note that we do not provide firewood, so you will want to bring your own.
- This home does not have AC.
- This home can accommodate 8 people but a maximum of 7 adults.
- Please note, all persons (including infants, children and visitors) at the home are counted towards the total occupancy of the home. Guests cannot exceed the permitted occupancy at any time.
- No amplified sound is permitted outside at any time.
- Indoor sound cannot be loud enough to be audible at the property line.
- Use of outdoor spas and other outdoor activities are prohibited from 10pm - 7am
- Guests are responsible for disposing of trash at the local dumpsites in accordance with the City of Big Bear policy. Charges may apply if left on the property.
- This Jackhorn home's backyard is semi-private and shares a low fence with our Jumper Home.
- Bedroom 3 is the accessway to the back deck.
- AvantStay plows and clears the driveway and one pathway to the front door. We provide shovels for guests to use should they wish to clear paths on any other part of the property.

Parking Details:
3 vehicles can park in the driveway.
No street parking.

This home comes with a pack n' play travel crib and a high chair available.

---

The room configuration is as follows:

Primary Bedroom / King bed
Bedroom 2 / Twin over full bunk bed & twin single
Bedroom 3 / Queen bed
+ 2 twin size tri-fold sleeping mats

​​​​​​​---

You will be asked to sign a Big Bear Good Neighbor Policy prior to your stay.

This is a smoke-free property. Violation of the no-smoking policy will result in forfeiture of the security deposit, a $300 smoking fee, and liability for any fire or property damage costs.

As part of our commitment to being good neighbors, occupancy limits and quiet hours (9pm-8am) are strictly enforced. No speakers or sound systems will be provided for use in our properties. Violation of any noise ordinances will be subject to fines that can reach up to $10,000 per violation.

Events or parties are not allowed without prior written approval and an additional fee. Any unauthorized parties or events will be shut down and a fine will be assessed. Please inquire for more information about our event policies and fees.

There is nothing more important to us at AvantStay than the health, safety, and experience of our guests & staff. We've enhanced our cleaning and sanitation protocols and are taking extra care to disinfect all surfaces between reservations with hospital-grade disinfecting solutions.

As a reminder, we do work with 3rd party vendors to maintain the property, and although we adhere to the strictest CDC guidelines and advise all contractors to wear PPE equipment, we can not always enforce. We strongly advise guests to please deny access if any vendors fail to meet and adhere to these standards.

IDs will be requested for verification after booking. All bookings over 30 days require a security deposit.

We report and prosecute all Credit Card Fraud.

License No. LC20200390

Tilføj datoer for priser

Lignende overnatningssteder

Husregler

Indtjekning efter kl. 16.00
Minimumsalder for lejere: 21
Udtjekning inden kl. 11.00
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Børn

Børn i alderen 0-17 år er tilladt
default

Begivenheder

Arrangementer er ikke tilladt
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Kæledyr

Kæledyr er tilladt
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Rygning

Rygning er ikke tilladt

Vigtige oplysninger

Godt at vide

Overnatningsstedets registreringsnummer VRR-2022-1882
Overnatningsstedets nr.: 2116506vb
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.
Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Fester og events for grupper er strengt forbudt på stedet
Værten har angivet, at der er en kuliltealarm på overnatningsstedet
Værten har angivet, at der er en røgalarm på overnatningsstedet
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, førstehjælpskasse og lås med dødbolt
Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig

Om området

Big Bear Lake

Denne hytte befinder sig i Summit Estates – et område i Big Bear Lake, der ligger i bjergene. The Village og Interlaken Shopping Center er begge et besøg værd, hvis shopping er på agendaen, mens dem der hellere vil nyde naturen, kan kigge forbi Stanfield Marsh Wildlife and Waterfowl Preserve og Eagle Point. Rejser du med børn? Du kan overveje at tage dem med til Bowling Barn og Big Bear Solar Observatory. Brug noget tid på at udforske områdets oplevelser såsom skiløb.
Kort
Big Bear Lake, CA

Hvad ligger i nærheden?

  • Big Bear Mountain Resort - 5 min. gang - 0.5 km
  • Snow Summit - 7 min. gang - 0.6 km
  • All-Mountain Xpress Lift - 8 min. gang - 0.8 km
  • Eagle Point - 12 min. gang - 1.0 km
  • The Village - 3 min. kørsel - 2.3 km

Sådan kommer du rundt

  • San Bernardino, CA (SBD-San Bernardino Intl.) - 68 min. kørsel

Restauranter

  • ‪McDonald's - ‬18 min. gang
  • ‪Starbucks - ‬3 min. kørsel
  • ‪Carl's Jr. - ‬11 min. gang
  • ‪Grizzly Manor Cafe - ‬2 min. kørsel
  • ‪Taco Bell - ‬3 min. kørsel

Ofte stillede spørgsmål

Er Jackhorn by AvantStay | Close to Big Bear Marina and Village | Hot Tub, Foosball et kæledyrsvenligt overnatningssted?

Ja, kæledyr er tilladt på dette overnatningssted.

Hvor meget koster parkering hos Jackhorn by AvantStay | Close to Big Bear Marina and Village | Hot Tub, Foosball?

Der er mulighed for parkering på overnatningsstedet.

Hvornår er indtjekning på Jackhorn by AvantStay | Close to Big Bear Marina and Village | Hot Tub, Foosball?

Indtjekning starter kl. 16.00.

Hvornår er udtjekning på Jackhorn by AvantStay | Close to Big Bear Marina and Village | Hot Tub, Foosball?

Udtjekning er kl. 11.00.

Hvor ligger Jackhorn by AvantStay | Close to Big Bear Marina and Village | Hot Tub, Foosball?

Med et ophold på denne hytte i Summit Estates har du nem adgang til pisterne. denne hytte ligger i bjergene, kun 5 minutters gang fra Big Bear Mountain Resort, Snow Summit og East-Mountain Xpress Lift. Derudover ligger The Village 2,8 km derfra.

Anmeldelser

9,0

Fantastisk

Anmeldelser vises i kronologisk rækkefølge og har gennemgået en modificerings- og verificeringsproces, medmindre andet er angivet.
Få mere at videÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 15 af i alt 26 anmeldelser
Bedømmelse på 8 − Udmærket. 7 af i alt 26 anmeldelser
Bedømmelse på 6 − Okay. 4 af i alt 26 anmeldelser
Bedømmelse på 4 − Dårligt. 0 af i alt 26 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 26 anmeldelser

9,2/10

Rengøring

8,4/10

Indtjekning

9,4/10

Kommunikation

9,6/10

Området

9,2/10

Annoncens rigtighed

Anmeldelser

Verificeret

10/10 Fremragende

Kegan H.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great stay!

Great stay walking distance to snow summit
Overnattede 3 nætter i marts 2022
Svar fra VrboOwner den 11. jul. 2022
It was incredible hosting you, ! Glad you enjoyed everything!
Verificeret

10/10 Fremragende

Scot R.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great Family Stay

Close to Snow Summit, spacious and in better condition than many rentals in the area.
Overnattede 3 nætter i februar 2024
Svar fra VrboOwner den 30. apr. 2024
Hi Scot, we're thrilled you found our rental spacious and in great condition! Being close to Snow Summit must have made your stay even more convenient. Thank you for choosing us, and we hope to host you again in the future!
Verificeret

10/10 Fremragende

Talha C.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
The host was excellent, and AvantStay is very professional in what they do. The cabin was clean and well maintained, with clear instructions inside for cooking, the fireplace, trash, etc. They also checked in regularly via text and through their app, which was a nice touch.The only downside specific to this cabin is that it hasn’t been remodeled like some of the other listings, so don’t expect brand-new furniture or a trendy interior design. Also the bedroom bed in downstairs is a bit small (queen) and close to kids bunk bed room, so decide who gets that room by drawing lots.:) But that said, it’s extremely close to Snow Valley—literally a 2-minute walk—which made everything incredibly easy for us and the kids.I would definitely recommend this place for a family ski trip. However, if you’re planning a summer stay or a weekend getaway without skiing, I’d probably choose a more modern or “cooler” cabin.
Overnattede 2 nætter i januar 2026
Svar fra VrboOwner den 23. jan. 2026
Thank you for your feedback. We’re glad the cabin, cleanliness, and proximity to Snow Valley worked well for your family ski trip, and that our team was able to assist throughout your stay. We appreciate your detailed notes on the layout and interior, as they help future guests make informed decisions.
Verificeret

10/10 Fremragende

Dawn G.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Management were really nice and helpful

Our experience was good and we are really happy with our stay at this property. Really nice cabin
Overnattede 2 nætter i juli 2022
Svar fra VrboOwner den 12. aug. 2022
Thanks for your recommendation! It was wonderful hosting you, and we are glad you enjoyed your stay!
Verificeret

10/10 Fremragende

Jen A.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great Location

This cabin was walking distance to Snow Summit. Very clean and had everything we needed. Beds were extremely comfortable with quiet evenings so we slept well. We had a terrific time and will definitely be staying here again.
Overnattede 2 nætter i juli 2021
Svar fra VrboOwner den 20. aug. 2021
Happy you enjoyed the stay and views!
Verificeret

10/10 Fremragende

Sarah R.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Mountain bike trip

We went to ride the mountain and enjoy the cooler weather. The location could not have been better and the cabin was perfect for friends and family!
Overnattede 3 nætter i juli 2022
Svar fra VrboOwner den 12. aug. 2022
We are happy to hear you enjoyed your stay so much! Please don't hesitate to stay with us again in the future.
Verificeret

10/10 Fremragende

Bryar J.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Gorgeous Cabin

We had the best time!! The location of this property and it’s cleanliness was perfection. It had everything we could have wanted or needed. We would definitely like to come back and enjoy this little piece of heaven amongst the snow and Mountain View’s.
Svar fra VrboOwner den 5. feb. 2021
We are so happy that you all enjoyed what this wonderful property has to offer! You and your group were great and we would love to have you back soon.
Verificeret

10/10 Fremragende

Robert N.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Big Bear Weekend

Great location! Cabin was nice, well equipped, and best of all, only a short walk to lifts! Like under 3 minutes. Highly recommended!
Overnattede 3 nætter i april 2023
Svar fra VrboOwner den 9. maj 2023
Thank you for the lovely review, Robert! We are glad to hear you loved the location and views from our home. You and your guests were wonderful, and we would love to host you in the future!
Verificeret

8/10 Godt

Julie S.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Nice place and location

Great location and set up. We enjoyed our he games, foosball table, and hot tub. We had a few small glitches ( grill didn’t work, etc) but the management was responsive. Great for 1-2 families with a close location to the slopes ;)
Overnattede 3 nætter i februar 2021
Svar fra VrboOwner den 12. feb. 2021
We truly appreciate your valuable feedback and we'll improve more in the future. Thank you for being great guests and taking such good care of our property and we would love to have you back soon!
Verificeret

10/10 Fremragende

Constanza A.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Vacation

It was such a great experience. Great communication with property owner. Had a complete blast! The location was spectacular. Will definitely want to do this every year!
Overnattede 2 nætter i december 2022
Svar fra VrboOwner den 8. jan. 2023
Thank you for your glowing review, Constanza! We always make sure to try to provide the best service to our guests. We hope to serve you again in the future.
Verificeret

10/10 Fremragende

Sara K.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Xmas weekend

Great and spacious property! cannot beat the location!!!! We were able to get in touch with someone very quickly if needed. we had a wonderful Xmas!!!!!!
Overnattede 3 nætter i december 2021
Svar fra VrboOwner den 8. feb. 2022
Thanks for your incredible review! Glad you enjoyed the views! It was great hosting your group.
Verificeret

10/10 Fremragende

Joshua H.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Good layout and easy walk to slopes

Layout worked great for two small families. Hot tub was perfect and property managers were very communicative. Had an issue with a fire alarm battery overnight and the hot tub temperature one day, but both were addressed promptly. Would definitely stay here again!
Overnattede 4 nætter i marts 2021
Svar fra VrboOwner den 20. apr. 2021
We truly appreciate your valuable feedback and are happy that we remediate the issue. You all were a pleasure to host and we are so glad we could accommodate your requests. Thank you for being great guests and taking such good care of our property and we would love to have you back soon!
Verificeret

10/10 Fremragende

James P.

Synes godt om: Rengøring, kommunikation, beliggenhed, annoncens rigtighed

Perfect location

Located a few steps from Snow Summit Lodge and lifts, this location was stellar! The house was clean and the beds were very comfortable. Check-in was a bit weird but I think that’s mostly due to the rules/regulations of the city. Great stay and would do it again!
Overnattede 2 nætter i marts 2023
Svar fra VrboOwner den 28. mar. 2023
Thank you for sharing such a lovely review, James! We would be thrilled to host you again soon!
Verificeret

8/10 Godt

Isaac B.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Overall wonderful

Excellent communication when things were wrong.
Overnattede 5 nætter i juli 2023
Verificeret

6/10 Okay

Miles T.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Everything was great except a few important things

The staff were great. Super helpful and quick to answer my questions. The place itself was pleasant. A few complaints: mattress was terrible, shower pressure was terrible, no hot pads in the kitchen.
Overnattede 3 nætter i februar 2024
Svar fra VrboOwner den 8. jun. 2024
Thank you for your feedback, Miles! We're glad to hear that you found our staff helpful and responsive. We apologize for the issues you experienced with the mattress and shower pressure, as well as the missing hot pads in the kitchen. Your comments are valuable, and rest assured that we've addressed these issues promptly to ensure a better experience for our future guests. We appreciate your understanding and hope to host you again in the future!
Verificeret

8/10 Godt

Yolande H.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great location

Overall the stay was great. We had a few hiccups. Needed some kitchen basics and the spa cleaner turned down the temperature of the hot tub. When the teens came back from a day of snowboarding it was cold. The management company was quick to respond but water takes time to heat up. They need to fix the fan in the about the bedroom because in the master, you hear it click all night long if it is left on. We would rent again.
Overnattede 7 nætter i marts 2024
Svar fra VrboOwner den 23. apr. 2025
Thanks for your feedback, Yolande! We're glad to hear that you had a great stay. We appreciate you bringing up the kitchen items and the hot tub issue, and we're glad our team was quick to respond. We'll look into the fan issue as well to ensure everything is working smoothly. We’d love to welcome you back anytime!
Verificeret

8/10 Godt

John N.

Synes godt om: Indtjekning, kommunikation, beliggenhed

Wasn't as clean as expected.

Overall was okay, just issue with what was expected and showed in pictures wasn't what was there.
Overnattede 4 nætter i juli 2022
Svar fra VrboOwner den 24. sep. 2022
We truly appreciate your valuable feedback and we’ll improve more in the future. Thank you for being great guests and taking such good care of our property and we would love to have you back soon!
Verificeret

10/10 Fremragende

Dustin P.

Synes godt om: Rengøring, kommunikation, beliggenhed, annoncens rigtighed

Big Bear Work Trip

Great experience. Took a client to Big Bear to ski snow summit. Love the proximity to the mountain. Check-in process could have been improved. Had to reach out many times to get instructions to enter the unit. Made for an anxious day as we were coming up at night and had no other place to stay. Got instructions about an hour before we made it to the cabin. One other small thing was the coffee pot was cracked so had to get coffee at Starbucks. Outside of that, all good.
Overnattede 2 nætter i marts 2023
Svar fra VrboOwner den 14. mar. 2023
Thank you for taking the time to review, Dustin. It's wonderful to hear that you had a great time during your visit overall. Rest assured we'll do our best to address the issues you pointed out. We always aim to provide a great experience for awesome customers like you. Thanks again!
Verificeret

8/10 Godt

Isaac B.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Overall a great location and excellent customer service.

Second time staying here. The master bedroom is extremely comfortable. The downstairs bedrooms: mattresses extremely uncomfortable. Can feel springs poking into our backs. The downstairs beds squeak if even just turning over. Woke up so sore. The customer service is excellent. Would be nice to have a TV in both of the downstairs bedrooms. The fan in the room with the bunk beds rattles and had to be turned off. Amenities are great though. The mattresses however: ouch.
Overnattede 2 nætter i august 2023
Verificeret

8/10 Godt

Marcio S.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Excellent location and cozy accommodation.

This is an excellent house located really close to the slopes. Our family was very happy with the selection, as we had 2 kids (6 and 5) and it was very convenient to go back to the house in the middle of the day to have lunch and get some rest.The house is very well maintained and very cozy and comfortable. The reasons why I did not give a 5 star rating may seem trivial, but worth mentioning.- not enough knives for 8 people to eat at the same time;- no placemats, so there is a risk of ruining the wooden table;- only one kitchen towel, so it makes it hard to manage cooking and cleaning at the same time;- now, for the most important. The dishwasher needs to be deep cleaned ASAP. The dishes were coming out as dirty as they went in and, when I looked inside, the bottom filter was very dirty, so we ended up hand washing (or rewashing) most of the dishes. Which makes my earlier point of only one kitchen towel a little more relevant.
Overnattede 3 nætter i januar 2025
Svar fra VrboOwner den 27. jan. 2025
Thank you so much for your feedback, Marcio! We’re so glad to hear that the house was a great fit for your family and that the location near the slopes was convenient. We truly appreciate you bringing up the issues you encountered, especially with the knives, placemats, kitchen towels, and dishwashers. We will address those concerns right away to ensure future guests have a better experience. Your input is valuable, and we hope to host you again soon!
Verificeret

6/10 Okay

Blaine T.

Synes godt om: Området
Synes ikke om: Rengøring, indtjekning

Convenient Location

The location is walking distance to Snow Summit which is great. The road is busy, but you can just walk to the lifts. The house was not very clean when we arrived and smelled badly of cigarette smoke. The communication with the rental agency was difficult because there was always a different person contacting you and then there was no follow through. The hot tub had not been cleaned and no one was sent out. Overall, it was fine and there was a lot of room, but we would not stay again and not recommend this property. Especially because the cleaning fee was so high and the house was dirty.
Overnattede 2 nætter i marts 2023
Svar fra VrboOwner den 4. maj 2023
Hi, Blaine. We’re usually known for our exceptional guest experiences, and we regret that we didn’t live up to those expectations here. This is definitely not what we want for our guests! Utilizing your feedback, our team plans to address the issues you pointed out. We appreciate your feedback as we are always looking for ways to improve!
Verificeret

6/10 Okay

Jodi A.

Synes godt om: Rengøring, kommunikation
Synes ikke om: Indtjekning, beliggenhed, annoncens rigtighed

The cabin is beautiful and very comfortable and fit 6 adults nicely

The check in process was confusing and complicated when it didn’t need to be. The jacuzzi broke twice so only used it 2 days out of 5. The shower head in the master needed replacing and was the second day. There was a flood in the carpet at the foyer from recent rains. The next day they had a guy with a rug doctor and someone to fix and clean the jacuzzi. The kitchen was I’ll equipped for anyone to cook meals which we did everyday. It’s on a very busy street which I guess we should have guessed being it’s on Summit Blvd and at the base of Snow Summit. We did not know it has a lot of traffic due to mountain bikers. However, we really enjoyed our stay with our family of 6 adults. We played board games that were offered. Played corn hole in the back which we brought. Should be offered. And had great meals around the large, family style table. I would not rent this cabin again due to the traffic noise, jacuzzi issues, water pressure and I’ll equipped kitchen. But we made the best of it. AvantStay who is the management did reply quickly but there is a big difference between a management company running a vacation rental vs a family. I’ll choose a family vacation rental everytime because they care and use it themselves so it’s well equipped and spa like. This was not that!
Overnattede 5 nætter i august 2022
Svar fra VrboOwner den 19. sep. 2022
Thank you for sharing, Jodi! We take these concerns seriously and will use your feedback to improve moving forward. Thanks for being such a great guest!
Verificeret

6/10 Okay

Sarah N.

Synes godt om: Rengøring, beliggenhed, annoncens rigtighed
Synes ikke om: Indtjekning, kommunikation

This property is in a great location and very comfortable.

Actually renting this place was somewhat of a nightmare. We had a originally booked a weekend in February for skiing, however due to a state of emergency being declared in the area and all roads being closed, we were not able to access the property. The property would not consider a refund even though hotels and rental agencies (they won't let you even mention. The other one in your review) were all giving refunds . I contacted VRBO who got them to agree to reschedule then they told us we had to reschedule within 30 days and the only dates they had open were weekdays. Vrbo got them to agree to extend that for 60 days, which still wasn't ideal. They wouldn't even let us chose another property that was available at a time that worked for us. When we finally got to the check in process it took several emails and texts because they first told us we had a 2 hour window during which we had to check in in person. When I told them we wouldn't be arriving by the 6pm time their office closed, they did send me a code to access the property, but not the address. That took another several messages in which they kept telling me I had to check in in person and fill out some form that I had already filled out. And then when we did arrive at 11pm at night the code to the door didn't work, and there were no street numbers on the house, so we had to guess based on pictures, and the house next door is identical. All in all, the place is great once you finally get in. The property management company AvantStay is a nightmare. Having to take our ski trip after the winter snow was done and well into slushy spring skiing was a bummer. Had they just let us rent a different place earlier in the season it would have been a lot better
Overnattede 4 nætter i april 2023
Svar fra VrboOwner den 25. apr. 2023
Thank you for taking the time to share your concerns with us, Sarah. Though it’s never easy hearing that we’ve disappointed one of our guests, we appreciate you taking the time to share where we fell short. Utilizing your feedback, our team will do its best to address the issues you pointed out. Should you decide to give us another chance, and we sincerely hope you do, please reach out to us so we can give you an extra special experience.
Verificeret

10/10 Fremragende

Ramona H.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Weekend Getaway with the Family

Overall we had a great time. We ran into a small snag with check in but the management team handled the issue quickly and refunded our early check in. On the first night we came home to no hot water (tripped breaker) but like the issue with check in the management team sent someone to fix the issue and it was taken care of in about 20 minutes. The cabin was clean when we arrived, the instructions for the heater, and hot tub were posted and easy to understand, the kitchen was well stocked with pots/pans and utensils. The only things that could be added as a convenience would be salt, refills for the seasoning tower and cooking spray. Other than that I was satisfied with the set up and there was list on the refrigerator of the local stores to pick up anything I needed. The location was the reason I booked the Jackhorn, we're a family seven with teens and small children. Our older kids were able to walk to and from the cabin after snowboarding while I was able to play in the backyard snow with the little kids. Later my husband and I were able to hit the slopes together while the kids watched movies. It's literally a 2 minute walk to Snow Summit. We had a great family weekend, and our kids are happy!
Overnattede 2 nætter i december 2021
Svar fra VrboOwner den 3. feb. 2022
Ramona, we are thrilled that you had a wonderful stay with us! Thank you for your review, and please come back any time.
Verificeret

8/10 Godt

Cindy A.

Synes godt om: Indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great location for all Big Bear activities!

Just what we needed for a spur-of-the-moment getaway!
Overnattede 2 nætter i august 2021
Svar fra VrboOwner den 3. sep. 2021
We truly appreciate your valuable feedback and we'll improve more in the future. Thank you for being great guests and taking such good care of our property and we would love to have you back soon!

Om værten

Vært: AvantStay

Værtens profilbillede
At AvantStay, we pride ourselves on our guest experience. We do the trip planning - so you can spend more time on vacation. With 24/7 customer support, a dedicated concierge, and tech-enabled touchpoints from the moment you book to an easy and seamless check-out, we make your experience as carefree as you could possibly want it to be. AvantStay features 500 homes in 30+ destinations and is growing quickly. For any questions about your next trip, please don't hesitate to reach out directly and we'd be more than happy to help your vacation come true.

Sprog:

engelsk

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