Surf Court 83 - Updated 3 Story Townhome - Steps to Ocean

Thank you. We hope to host you again in the future.

Thank you for your feedback. The owner of #83 has addressed these issues and more. In October & November of 2023 the 2nd and 3rd floor bathrooms were both completely remodeled. The 2nd floor bath had been a source of the smell due to a leak which the remodel took care of. Dining room ceiling has also been repaired. The unit was freshly painted throughout and then a thorough "Deep Clean" was performed. The owner also added new patio furniture and also purchased a new dryer. The unit looks fantastic and I hope you will consider returning in 2024.

Thank you for your taking the time to post a review! We are very sorry that you were disappointed and had some issues with the property. September is towards the tail end of our busy season and many of the properties are in need of a thorough "Deep Clean" to address the the type of cleaning issues you mentioned (dirt under furniture, carpet stains, dusty baseboards, etc.). In October & November of 2023 the owner completely renovated both the 2nd and 3rd floor bathrooms, had the dining room ceiling repaired from the prior leak, painted the entire condo, performed a "Deep Clean" and purchased new patio furniture. New photos have been taken for the web site and the unit is in great shape. We hope you will consider returning to this wonderful property sometime in the not too distant future.

Thank you for letting us know about the problems you encountered along with the positives you took away from your stay. During the fall of 2023 (October/November) the owner completely renovated the 2nd & 3rd floor bathrooms, repaired the water damaged dining room ceiling and painted the entire condo. Next - a thorough "Deep Clean" was performed. They also purchased a new clothes dryer as well as new patio furniture. We hope to see you again in the not too distant future.

We appreciate you reporting these issues now. However, our maintenance staff is unable to resolve issues if you do not report them. Our maintenance technician was only dispatched to fix the toilet as this is the only issue you reported to the office. The toilet had a bad flapper which needed to be replaced. The toilet is an American Standard which requires a special type of flapper. Our maintenance technician went to the hardware store and could not find the exact flapper so he installed one temporarily to try to fix the toilet while he ordered a new one. The special flapper has since been delivered and the toilet has been fixed correctly. As for the rest of the issues, we will make sure to look into these items you mentioned. If you had decided to report the issues such as lightbulbs, loose toilet seats, and the 3rd floor TV to work, our maintenance technicians would have been able to resolve those for you as well. As for the doorbell, there are many doorbells that do not operate at our properties. The doorbells frequently freeze up due to the thick salt air we experience near the coast. The only way to fix the doorbell is to have an electrician come and replace the wiring and the button and we simply do not have the time to replace doorbells during the busy summer months. We are always here to ensure our guests have top tier vacations and are able to send our maintenance or cleaning staff over to resolve any issues that are reported to us. If you choose to stay with us again, please reach out to our office with any and all cleaning and maintenance concerns so we can attempt to remedy them during your stay.

Thank you for your review! The owner has recently done renovations to rectify the issues mentioned. All of the bathrooms have been fully redone, the unit has been painted and deep cleaned, the dryer has been replaced, and the patio furniture has been replaced. We hope you will stay again soon!