Our group of family members from across the country gathered in New Orleans for a stay at The Orleans House. Trevor was a joy to work with, from planning to check-out. He was responsive and caring, truly wanting us to have a wonderful experience. On one of our days, there was a power surge in New Orleans and that set off an alarm in the house. Trevor had a guy there within MINUTES to do a re-set. The house is magnificent, each bedroom with its own personality - most with their own bathroom to boot. There is plenty of space to spread out and gather in groups, large or small. The trolley stop is right out front so you can park your car and never use it again, if you like. The trolleys were clean and safe and an efficient way to navigate the city. We were there in September, when the heat and humidity was rough. The backyard pool was the perfect place to cool off any time of the day. One more note on parking. We had two vehicles and never had a problem finding a parking spot, either out front or alongside the house. Daytime parking was a BIT more challenging, as the hospital is right behind the house and visitors/employees were often parked there. Again - if you use the trolley to get around - it isn't much of an issue. Thanks, Trevor, for a great experience in The Big Easy.