None of the codes for doors/gates worked when we arrived. We were given new codes which didn't work either. After 3 days, we have what we need. At the end of our first month they changed our front door code without telling us and locked us out again, after they stated that particular code would work for our entire stay.The condo was not clean. We had to load the dishwasher of all plates and glasses, wipe down all counters and cupboards, and clean the grill before using. The tv remote was dead, as were some lights out in the bedroom. There was a supply of light bulbs but we had to call for more batteries, which died on a weekly basis in the remote. The whole tv system is so old and irritating to navigate. Mediacom was out promptly but could do nothing. There was such a mismatch of pots and pans, but mgmt did bring us a new can opener, blender, and pot set expediently. The dryer didn't work until we disconnected it. HVAC spent approx 4 hours cleaning it. The response time was appreciated, but these are things that need to be checked regularly so as not to disrupt guests. It was not made clear that the guest parking pass was for my vehicle and not my guests visiting me until I got a threat of towing note left on my car. One of our fobs was broken in two pieces, but left for us to use anyway. I requested a new one, which I promptly received. It appears all the staff I spoke with did not relay any of our issues to other team members. A one night refund did little for us.