Michelle was very accessible and did her best to ensure that things were clear. I'm going to say that we were extremely disappointed by one aspect about having rented this property. You have no privacy whatsoever. What do I mean? Well, although the cottage itself is isolated, the beach is shared with a larger house about 1/2 mile up the road. The folks who are renting there (up to 18-20) need to essentially walk through your space in order to get to the beach front. One of the best parts of the cottage was enjoying the porch off the back overlooking the water, There were constantly people going by, stopping to say hello to our dog and what have you. We never knew when someone was coming or going, and I mean they were literally a couple of feet from where we'd be sitting. Also several of the rooms in the house had no curtains or shades and much of the walk down the hill would allow people to see inside the house at night and first thing in the morning. So, calling it secluded is a bit deceitful in my opinion. This might not matter to some, but it did matter to us. Fortunately, the people that were staying in the other house were pretty gracious, and we did interact with them a bit from time to time. Certainly wasn't their fault, but it was awkward and I think this should be more clear in the advertisement for the property. We would not have stayed if we'd known just how invasive this would be. Outside of that, the place was clean, the kitchen sufficient tools.