Moderne sommerhus i Biddeford Pool

We have professional cleaners who guarantee their work. I wish you had contacted me immediately and we would have had the cleaners come back out to address any concerns. We did have an incident with a renters "well-behaved dog" (everyone says their dog is well behaved!). We are replacing the carpet in the master bedroom. It is certainly an overeach to say everything was stained, it was one carpet. Finally, we provide linens for FREE which is spelled out in the agreement. The exchange is that renters are responsible for cleaning the linens before they leave. You will know the sheets have been cleaned since they are folded on the end of the bed!

This is unfortunate. First, we don't allow pets. We had someone who broke the rules, brought a pet, and promptly stained our carpet. It has been cleaned and will likely have to be replaced. Second, we provide sheets for FREE , but in exchange, we ask that renters wash the sheets before they leave. If you don't feel comfortable our sheets are up to your standards, you are welcome to bring your own. Third, I'm sorry if the cleaning was not up to your standards and as a result, I gave a full refund for the cleaning. Everyone has their own ranking system, but one star tells me this reviewer can't ever be happy, even on vacation.