Et sjældent fund – sjov for alle aldre med en spillehal og et spillerum på stedet.
Central beliggenhed
Du er aldrig langt fra din destination med denne praktiske beliggenhed.
Oplev nærliggende seværdigheder
I nærheden af Steamboat Skisportssted
2 soveværelser2 badeværelserPlads til 6 personer
Populære faciliteter
Opvarmet pool
Boblebad på stedet
Mulighed for parkering i parkeringskælder
Køkken
Vaskemaskine
Aircondition
Udforsk området
Steamboat Springs, CO
Wildhorse Gondola
Place, Wildhorse Gondola
1 min. gang
Yampa River
Place, Yampa River
8 min. gang
Steamboat Skisportssted
Place, Steamboat Skisportssted
15 min. gang
Steamboat Springs, CO (HDN-Yampa Valley)
Airport, Steamboat Springs, CO (HDN-Yampa Valley)
47 min. kørsel
Værelser og sovepladser
2 soveværelser (6 sovepladser)
Soveværelse 1
1 kingsize-seng
Soveværelse 2
1 kingsize-seng
Soveværelse 3
1 sovesofa (dobbeltseng)
2 badeværelser
Badeværelse 1
Badekar · Toilet · Kun brusekabine
Badeværelse 2
Badekar eller brusekabine · Toilet
Områder
Terrasse eller gårdhave
Køkken
Altan
Separat spiseområde
Spiseområde
Om overnatningsstedet
Larkspur,AC! Private Deck with Views! Amenities Galore!
Highlights: Priority boarding to Wildhorse Gondola to take you to the ski area Winter On-Call Shuttle service Ski and Boot Storage Access to community heated pool and hot tubs as well as all of the Trailhead Lodge amenities Gas Fireplace Deck with views of Buff Pass and Sleeping Giant! Fully equipped kitchen Stackable washer and dryer
Larkspur (Trailhead Lodge 4116) offers the best in mountain contemporary living for your vacation, any time of year. Larkspur is located steps to the Wildhorse Gondola, whisking you directly to the ski base(winter only). Trailhead Lodge features one of the best amenity packages available in Steamboat Springs including a "on call" shuttle (winter only), large pool, 3 hot tubs, fitness center, game room, outdoor fire-pit, shared BBQ area, central air-conditioning, deluxe boot-drying facility, and ski storage.
Two large bedrooms, each with king beds, await you for a great night sleep after playing hard in Steamboat all day. Each bedroom has its own en suite bathroom. Both bathrooms feature double sinks and beautiful natural stone flooring and countertops. Gorgeous appointments are found throughout this superb vacation home, including granite counters, stainless appliances, a washer and dryer, knotty alder cabinets, wood floors, 9' ceilings, and air conditioning. A floor-to-ceiling natural ledge-stone gas fireplace is great to cozy up to on cold winter nights. You will enjoy the views of Emerald Mountain, Rocky Peak and Buff Pass from your own covered balcony.
Larkspur at Trailhead Lodge is the perfect mountain getaway. Enjoy a swim in the 25M lap pool, a long soak in the grotto hot tubs, or stories by the fire pit. Skiing access is snap as you can put on your boots in the main level storage area, take a few steps to the Trailhead Gondola which whisks you away to Steamboat's Gondola Square. The fitness room is first class if you need to get in a workout. The outdoor grill area is the perfect place to BBQ with a large patio and fireplace with the ski area as your backdrop. In the morning enjoy coffee and tea complimentary in the lobby. Walk to Strings in the Mountains Performance Center, hop on the hiking trails or over to the tennis bubble for a game of pickle ball or tennis.
Check in directly at the Trailhead Lodge front desk to receive your key cards, one parking permit, and a welcome envelope. **No parties/groups allowed**
**Due to insurance regulations, gas grills are no longer allowed at this property. However, a communal grill is available for guests to use during their stay.**
Garage parking for 1 car, not assigned. No Trailers or RV's allowed! Kindly display the parking pass on your dashboard. Max garage height 8' 6".
**** Other Trailhead Lodge Condos we manage are Lupine Lodge & Chalet Awesome **** Book all 3 for group stays!
**** Neighboring Property - Ask us about Happy Trails Hideaway, High Country Howdy, First Light, Aprés La Joy ****
The Four Seasons Steamboat Difference
Four Seasons Steamboat manages this Steamboat vacation rental on behalf of the owners. Four Seasons Steamboat is a locally owned and operated property management company located in the heart of Steamboat Springs, Colorado. As locals, we are here to quickly handle any issues and provide expert Steamboat insights! We follow all local rules and state laws regarding taxes, occupancy, and any other nightly rental restrictions.
Each of our vacation rental homes comes with the essentials needed to enjoy your Steamboat Springs vacation; towels, linens, bathroom products, trash bags, dish soap, dishwasher soap, tissues, etc. You will be required to electronically sign our vacation home rental agreement to finalize your reservation. Your reservation total includes all applicable state and local taxes, Accidental Damage Protection, and a cleaning fee.
Cancellation Policy: Non-holiday reservations: Reservations cancelled at least 30 days before arrival day will be refunded 100%. Reservations cancelled 29 or fewer days before arrival date will be refunded whatever amount we can re-book with a new guest. If unable to re-book with a new guest, the entire reservation will be forfeited.
Holiday reservations (the week of Christmas and the week after Christmas): Reservations cancelled at least 45 days before the start of your stay will be refunded 100%. Reservations cancelled 44 or fewer days before arrival date will be refunded the amount we re-book with a new guest. If unable to re-book with a new guest, the entire reservation will be forfeited.
Is there a cancellation fee? You can cancel any reservation for free up to 48 hours after booking. After 48 hours we charge a $100 administrative fee for cancelling a reservation more than 30 days from arrival date (45 for holiday reservations).
We encourage you to buy our Cancel For Any Reason (CFAR) insurance to ensure you won't lose any money due to circumstances out of your control.
City of Steamboat Springs Short Term License Number - STR20260289
Tilføj datoer for priser
Lignende overnatningssteder
Opskalere Phoenix 2 bd / 2 bad. Walk 2 Gondola, shuttle, garage, pool, hot tubs +++
Steamboat Springs
Opskalere Phoenix 2 bd / 2 bad. Walk 2 Gondola, shuttle, garage, pool, hot tubs +++
To finalize your stay you are required to e-sign our rental agreement which includes house rules. Your credit card won't be charged until it is signed
Vigtige oplysninger
Godt at vide
Overnatningsstedets nr.: 2403295vb
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.
Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Fester og events for grupper er strengt forbudt på stedet
Værten har angivet, at der er en kuliltealarm på overnatningsstedet
Værten har angivet, at der er en røgalarm på overnatningsstedet
Denne lejlighed befinder sig i bjergene i Steamboat Springs. Steamboat Skisportssted og Steamboat Gondola er begge et besøg værd, hvis oplevelser ligger højt på listen. De rejsende, der derimod er mere interesseret i stedets naturskønne områder, kan kigge forbi Strawberry Hot Springs. Ser du frem til et event eller en sportbegivenhed under din rejse? Se, hvad The Tennis Center at Steamboat Springs eller Romick Rodeo Arena har på programmet. Indtag de nærliggende skibakker med langrend og snowboarding, eller undersøg mulighederne for andre udendørsoplevelser såsom slædekørsel og snescooterkørsel.
Steamboat Springs, CO
Hvad ligger i nærheden?
Wildhorse Gondola - 1 min. gang - 0.1 km
The Tennis Center at Steamboat Springs - 7 min. gang - 0.6 km
Yampa River - 8 min. gang - 0.7 km
Steamboat Skisportssted - 15 min. gang - 1.3 km
Preview - 17 min. gang - 1.4 km
Sådan kommer du rundt
Steamboat Springs, CO (HDN-Yampa Valley) - 38 min. kørsel
Restauranter
Brick - 4 min. gang
Wild Plum - 3 min. kørsel
Gondola Pub & Grill - 3 min. kørsel
grand cafe - 2 min. kørsel
Saddles - 2 min. kørsel
Ofte stillede spørgsmål
Har Larkspur,AC! Private Deck with Views! Amenities Galore! en pool?
Ja, dette overnatningssted har en pool. Blandt pooltyperne finder du en opvarmet pool.
Hvad koster det at overnatte hos Larkspur,AC! Private Deck with Views! Amenities Galore!?
Priserne for 1 nat for 2 voksne hos Larkspur,AC! Private Deck with Views! Amenities Galore! den 30. sep. 2026 starter fra 3.167 kr., inkl. skatter og gebyrer, fra og med den 7. jun. 2026. Denne pris er baseret på den laveste pris pr. nat fundet inden for de seneste 24 timer for ophold i de næste 30 dage. Priser kan til enhver tid ændres. Vælg dine datoer for mere præcise priser.
Er Larkspur,AC! Private Deck with Views! Amenities Galore! et kæledyrsvenligt overnatningssted?
Nej, kæledyr er ikke tilladt på dette overnatningssted.
Hvor meget koster parkering hos Larkspur,AC! Private Deck with Views! Amenities Galore!?
Der er mulighed for parkering på overnatningsstedet.
Hvornår er indtjekning på Larkspur,AC! Private Deck with Views! Amenities Galore!?
Indtjekning starter kl. 16.00.
Hvornår er udtjekning på Larkspur,AC! Private Deck with Views! Amenities Galore!?
Udtjekning er kl. 10.00.
Hvor ligger Larkspur,AC! Private Deck with Views! Amenities Galore!?
Dette lejlighedskompleks ligger i bjergene, kun 2 km fra Wildhorse Gondola og Steamboat Skisportssted. Derudover ligger The Tennis Center at Steamboat Springs og Yampa River 10 minutter derfra.
Anmeldelser
9,2
Fantastisk
Anmeldelser vises i kronologisk rækkefølge og har gennemgået en modificerings- og verificeringsproces, medmindre andet er angivet.
Bedømmelse på 10 − Fremragende. 25 af i alt 32 anmeldelser
10 - Fremragende
25
Bedømmelse på 8 − Udmærket. 3 af i alt 32 anmeldelser
8 - Udmærket
3
Bedømmelse på 6 − Okay. 2 af i alt 32 anmeldelser
6 - Okay
2
Bedømmelse på 4 − Dårligt. 1 af i alt 32 anmeldelser
4 - Dårligt
1
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 32 anmeldelser
2 - Forfærdeligt
1
9,8/10
Rengøring
9,4/10
Indtjekning
9,8/10
Kommunikation
9,6/10
Området
9,6/10
Annoncens rigtighed
Anmeldelser
Verificeret
10/10 Fremragende
E.L. G.
12. mar. 2026
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Really enjoyed our stay here! thank you!
E.L. G.
Overnattede 5 nætter i marts 2026
Svar fra VrboOwner den 20. mar. 2026
We are so pleased you enjoyed your stay.
Verificeret
10/10 Fremragende
Chris S.
4. mar. 2026
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
The unit was clean and exactly as advertised. It's very convenient with the gondola being only steps from the front door.
Chris S.
Overnattede 4 nætter i februar 2026
Svar fra VrboOwner den 4. mar. 2026
We are very happy you enjoyed your stay with us and that you found it convenient to get to and from the slopes. Thank you!
Verificeret
10/10 Fremragende
Heather S.
2. jan. 2026
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great condo! Very convenient with great amenities!!
Heather S.
Overnattede 7 nætter i december 2025
Svar fra VrboOwner den 6. jan. 2026
Glad you enjoyed the property and amenities. Thank you!
Verificeret
10/10 Fremragende
Lisa R.
13. jul. 2022
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great place!
Wonderful pool
Lisa R.
Overnattede 4 nætter i juli 2022
Svar fra VrboOwner den 12. jul. 2023
Glad you enjoyed the pool at Larkspur!! Hope you stay with us again.
Four Seasons Steamboat
Verificeret
10/10 Fremragende
Dani B.
11. jan. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great condo
We had a wonderful stay. Great access to the gondola and skiing. Condo was perfect for our family, clean, nicely updated and plenty of space. We would definitely stay here again if we come back to Steamboat.
Dani B.
Overnattede 6 nætter i december 2024
Svar fra VrboOwner den 13. jan. 2025
Glad you enjoyed your stay and amenities at the property. Thank you & come back for another stay!
Verificeret
10/10 Fremragende
Judd S.
5. mar. 2023
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Family ski trip
Condo was very nice. Location with nearby gondola was perfect. We would stay here again.
Judd S.
Overnattede 6 nætter i februar 2023
Svar fra VrboOwner den 12. jul. 2023
Thank you for your review. We are so happy you enjoyed your stay and location. Hope to have you back for a future stay!
Four Seasons Steamboat
Verificeret
10/10 Fremragende
Jared L.
18. mar. 2025
Synes godt om: Rengøring, kommunikation, beliggenhed, annoncens rigtighed
Great spot
The property is great. you are literally 20 yards from the Gondola to base. We really enjoyed it and if we return to Steamboat, we would gladly stay again
Jared L.
Overnattede 6 nætter i marts 2025
Svar fra VrboOwner den 21. mar. 2025
Glad you enjoyed your stay and access to the slopes. We would love to host you again. Thank you-
Verificeret
10/10 Fremragende
jack w.
15. feb. 2024
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Larkspur
The property was just fantastic. Extremely clean and well appointed for guests.
The location was just perfect for skiing.
jack w.
Overnattede 4 nætter i februar 2024
Svar fra VrboOwner den 22. feb. 2024
Fantastic news! Glad you enjoyed your stay and the location and time in Steamboat!
Hope to have you back for a future stay.
Four Seasons Steamboat
Verificeret
10/10 Fremragende
Jennifer K.
20. mar. 2024
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great condo!
We loved our stay. The unit is nicely laid out and had everything we needed. The amenities were excellent, we especially enjoyed the workout room and pool/hot tubs. The gondola and ski/boot storage were easy and convenient. We'd definitely stay here again!
Jennifer K.
Overnattede 4 nætter i marts 2024
Svar fra VrboOwner den 2. apr. 2024
Thank you Jennifer. We are very pleased you enjoyed the property and all the amenities offered! We would love to have you back.
Verificeret
10/10 Fremragende
Amanda B.
15. mar. 2022
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great location and property!
It was our first time to Steamboat and this was a great location and property! Easy access with the gondola and my kids loved the game room, pool and hot tubs! THANK YOU!
Amanda B.
Overnattede 4 nætter i marts 2022
Svar fra VrboOwner den 12. jul. 2023
Thank you for staying with us and so glad this property checked all the boxes for your family! Come back and stay with us anytime!!
Verificeret
10/10 Fremragende
Robert B.
22. jan. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Christmas 2024
My family and I had a great time staying here. Everything was as described. We will be back.
Robert B.
Overnattede 5 nætter i december 2024
Svar fra VrboOwner den 24. jan. 2025
Glad you enjoyed your stay and we would love to have you back. Thank you - Four Seasons Steamboat
Verificeret
10/10 Fremragende
Elana S.
9. aug. 2022
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Everything you need
Nice condo comfortable clean great pool and gym. Location is not far from town or restaurants near the base of the mountain
Elana S.
Overnattede 4 nætter i august 2022
Svar fra VrboOwner den 12. jul. 2023
Thank you Elana - Glad you enjoyed Larkspur~!!
Four Seasons Steamboat
Verificeret
10/10 Fremragende
Beth B.
10. okt. 2023
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Thank you!
Clean, pretty, comfortable, good location.
Very helpful owners!
Beth B.
Overnattede 2 nætter i september 2023
Svar fra VrboOwner den 11. okt. 2023
Glad you enjoyed your stay!! Thank you for the kind words. We hope to have you back for a future stay!
Four Seasons Steamboat
Verificeret
10/10 Fremragende
amy f.
4. aug. 2023
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Amazing!
We loved this place. Beautiful and spacious condo with everything you could want! Highly recommend
amy f.
Overnattede 5 nætter i juli 2023
Svar fra VrboOwner den 7. aug. 2023
Thank you - we are so happy you enjoyed your stay. Hope to have you back for a future stay!
Four Seasons Steamboat
Verificeret
8/10 Godt
Ash M.
7. aug. 2023
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great stay!
It was a great stay! The condo had everything we needed and the community pool/hot tub was super nice. The property managers were communicative and kind!
The wildhorse gondola doesn’t run in the summer so you have to drive up to the base which is not far at all but just a helpful point for those wondering!
Ash M.
Overnattede 5 nætter i juli 2023
Svar fra VrboOwner den 10. aug. 2023
Glad you enjoyed the property and all those extra amenities! Thank you for your review and we would love to have you back with us!
Four Seasons Steamboat
Verificeret
10/10 Fremragende
Terri D.
12. jun. 2023
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great Stay!
The property was as advertised. It was clean and the check in process was seamless. It is about a 5 minute drive into town but that wasn't an issue for us. Everyone in Steamboat was so nice and the restaurant scene was fabulous. We would recommend this property!
Terri D.
Overnattede 6 nætter i juni 2023
Svar fra VrboOwner den 12. jul. 2023
Thank you for your time and 5 star review on Larkspur! We are very happy you enjoyed the property and Steamboat! Hope to have you back with us for a future stay.
Four Seasons Steamboat
Verificeret
10/10 Fremragende
John U.
13. mar. 2024
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Easy Access.
Clean and comfortable condo next to gondola for easy access to base area of Steamboat.
John U.
Overnattede 7 nætter i marts 2024
Svar fra VrboOwner den 14. mar. 2024
Glad you enjoyed your stay! Thank you
Verificeret
10/10 Fremragende
Ethel B.
12. mar. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Mountain retreat
Great place for 2 couples. So easy to walk out of garage where skies are stored and within about 30 feet be getting on the gondola. Easy drive into town to check out great restaurants.What was the middle of the night banging Monday and Tuesday nights, metal on metal? It was outside of condo.
Ethel B.
Overnattede 4 nætter i februar 2025
Svar fra VrboOwner den 19. mar. 2025
Glad you enjoyed the condo and convenience to the slopes. We have no idea what the night banging was and we are so sorry you experience that. Front desk needed to be called - or us and we would have called front desk. That is not the normal. We hope to have you back for an even better stay! Four Seasons Steamboat
Verificeret
10/10 Fremragende
Eric W.
6. jan. 2022
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Excellent Location
The location was excellent. The gondola made is easy to access the mountain and village area. The unit is clean and very spacious. The only issue we had was the rain shower in the master has very little water pressure. Four Seasons was a pleasure to deal with and answered all our questions timely.
Eric W.
Overnattede 6 nætter i december 2021
Svar fra VrboOwner den 12. jul. 2023
Thank you for the kind words Eric. Hope to see you back to stay with us!
Verificeret
8/10 Godt
Melissa S.
25. mar. 2024
Synes godt om: Rengøring, kommunikation, beliggenhed, annoncens rigtighed
Spring Break Ski Vacation
Property was very nice except we had very little to NO hot water for our stay. The gondola that is outside the building is convenient but closes at 5:30pm.
Melissa S.
Overnattede 5 nætter i marts 2024
Svar fra VrboOwner den 4. apr. 2024
Hi and thank you for your review. This is a fantastic unit, the building amenities are unique and access to the slopes or downtown is a breeze. The building did experience some issues with intermittent hot water during your stay (that are now identified) and while we know that was frustrating at times, we communicated exactly what the building management was telling us and also refunded 25% nightly rate all though it was out of our control. Our hope is future guests will recognize this was an isolated incident.
Verificeret
10/10 Fremragende
elizabeth w.
29. aug. 2022
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Excellent stay, super convenient
Wonderful condo in a great location near town. We love the summers in Steamboat and have stayed on the mountain several times but really preferred the convenience of being closer to town and the river trail. We closed out every afternoon at the condo’s huge and uncrowded pool and hot tubs. The furnishings were excellent, beds comfortable, and the unit was very clean. Also, the owners were especially kind and amenable when I asked to change dates at the last minute due to a funeral.
elizabeth w.
Overnattede 4 nætter i august 2022
Svar fra VrboOwner den 29. aug. 2022
Elizabeth
We are so glad you enjoyed Larkspur!!
Hope to have you back with us for future stays!!
Four Season Steamboat
Verificeret
10/10 Fremragende
Jeff K.
8. jan. 2023
Synes godt om: Rengøring, kommunikation, beliggenhed, annoncens rigtighed
Synes ikke om: Indtjekning
Great property and awesome location
Place was awesome and even better in person. Would stay here again (and plan to). Only "issue" was the check in process but once we figured it out it was fine. I would recommend having the key to the condo on site or a better location. GPS had us go to a completely different building and had to hunt for the lockbox. Email said approx 2 blocks from condo and it was about 1/2 a mile. It would not deter me from renting again as the place was awesome and we do plan to come back and rent here again. Just wish the check in process to get the key was easier but now I know for next year :)
Jeff K.
Overnattede 3 nætter i januar 2023
Svar fra VrboOwner den 12. jul. 2023
So happy you enjoyed your stay and all the amenities!! We understand the extra step in getting the key is inconvenient. If we find a better solution we will definitely make that change. Thanks again Jeff.
Four Seasons Steamboat
Verificeret
6/10 Okay
Robin L.
22. sep. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
The unit was clean but couch needs to be replaced. It is very worn and some stains. Good supply of kitchen supplies to cook and clean with. Most disappointing was the mess left by birds from a bird feeder in the unit above. The birds were loud and disruptive with flying in and out. The deck and railing were very dirty with bird excrement. The chair cushion was stained by the bird poop. To the managers credit someone came and cleaned the deck when we called to let them know there was a problem. But within 24 to 48 it was back to where we didn't want to go out there and use.Just affected the ability to enjoy the outdoor portion of the unit and very disruptive of indoor time unless we totally closed the blinds. Roku TV diffcult to get any regular TV channels.
Robin L.
Overnattede 4 nætter i september 2025
Svar fra VrboOwner den 23. sep. 2025
Thank you for your detailed feedback. We're glad to hear that you found the unit clean and well-stocked with kitchen supplies — we strive to ensure guests have everything they need for a comfortable stay.
We sincerely apologize for the issues you experienced with the couch and, more significantly, the bird mess on the deck. We understand how frustrating and disruptive that must have been. While we're glad our team was able to respond quickly to your initial concern, it's clear that the ongoing nature of the issue impacted your enjoyment of the space, and for that, we are truly sorry.
We have reached out to the building manager to find out if this is a known issue for other units and what can be done for future guests.
Your feedback is invaluable in helping us improve, and we hope to have the opportunity to provide a much better experience for you in the future.
Verificeret
6/10 Okay
Michelle S.
24. jul. 2024
Synes godt om: Rengøring, indtjekning, kommunikation
Cigarette Smoke
Upon arrival electronic would not work, went to front desk twice to get it to work, A/C not working upon arrival, both were fixed with help from maintenance. Room key failed several more times, once after midnight with no one around- thankfully our daughter was still out & had a key that did work. The absolute worst thing was upon arrival the stench of tobacco smoke within the air & softgoods in apartment. We reported this to management & they offered to spray but we declined adding more chemicals to the environment. Upon arriving home, even our hair & suitcase clothing smelled of tobacco smoke. The smell was not coming from outside, was from inside the unit.
Michelle S.
Overnattede 3 nætter i juli 2024
Svar fra VrboOwner den 27. jul. 2024
Hi, it is unclear to us why the unit would smell of smoke as the unit is non-smoking and the building is non-smoking. We had our team in there prior to the guests arrival and at that time, there was no smell. The only idea we had was maybe someone was using tobacco products on their patio and the smell permeated into other units. We offered to come by and assess and the guest declined and said the next day it had dissipated. For the keycards, it is important to keep them seperate from a phone, the guest never reached out about their keycards not working so I don't know why this happened and after their departure all the cards were in working order. We are sorry the guest had these issues and responded promptly when they reached out.
Verificeret
4/10 Ringe
william f.
4. jan. 2023
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Constant discomfort
Skiing was perfect! Management was polite but obviously was not looking to spend any money to fix the problem. The heating and cooling system did not work. We had to use windows and doors to try to cool off and fireplace to try to heat. We complained second day of our seven day stay. Ultimately 3 of the four of us came back sick. Management visited room and ultimately said that nothing could be done. They chose not to send out a repairman. Maybe I should have thrown a fit but was polite because I had no other options. Management had no desire to spend the money to fix the system. I told them we were basically miserable for the entire trip other than when skiing. Lodge is great but I would try another room until the heating and air is confirmed to be fixed.
Room is as advertised. Pictures show the room as is. Just plan to be uncomfortable most of the time and to not sleep well. Good luck!
william f.
Overnattede 6 nætter i december 2022
Svar fra VrboOwner den 12. jul. 2023
This guest reached out to us after 2 days mentioning it was too hot in the unit. We sent our maintenance team up twice and contacted the building wide maintenance and after multiple checks over a few days, we all determined the thermostat in the unit was working properly and there was not an issue with the building wide heat. The guest did wish to turn on the AC ,but those systems can not be run in the winter temperatures. He also mentioned using the fireplace which is next to the thermostat and puts out a lot of heat, hence the rising temperatures in the unit. We do understand everyone has different levels of comfort when it comes to temperatures and are sorry that the guest was not comfortable, but to say we did not communicate and address the problem just isn't a fair statement. For the future, we recommend if you don't want it to be warmer in the unit, then do not use the fireplace.
Om værten
Vært: Four Seasons Steamboat
Sprog:
engelsk
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