Bright Upper Village 1BR: Walk to Gondola, Fireplace, King Bed, Sleeps 4!

Hi Peter, Thank you for your feedback. We're glad you enjoyed the suite, amenities, and location. We understand how the extended construction noise and obstructed view affected your stay, and we appreciate your patience during this period. We hope to welcome you back for an even better experience once construction is complete.

Hi Zaitao, Thank you for your feedback. We're glad you enjoyed your stay overall and appreciate you bringing these concerns to our attention. We understand the inconvenience caused by the elevator and Wi-Fi issues, along with the ongoing construction. Your feedback is valuable, and we hope to welcome you back for a more comfortable stay.

Hi Rebecca, Thank you for your kind review. We apologize for the inconvenience caused by the building renovations and temporary patio closure during your stay. We truly appreciate your understanding and would be delighted to welcome you back once the renovations are complete.

Thank you so much for your kind words! I'm so glad to hear you enjoyed the space and found it perfect for cooking — we love that it felt just right for you. You're welcome back anytime!

Hi Kyle, Thank you for your feedback. We're glad you enjoyed the suite and its amenities, and we understand how the construction noise affected your stay. While construction details were included in our listing and shared with guests in advance, we recognize that the actual noise level was difficult to anticipate. We appreciate your understanding and hope to welcome you back once construction is complete.

Thank you for your wonderful review! We’re so glad to hear that you enjoyed the condo and its fantastic location in the village. It’s great to know that you had a chance to relax and enjoy the pool and hot tub as well. We truly appreciate your recommendation and would love to welcome you back on your next visit!

Thank you for sharing your feedback! We are glad you had a pleasant stay with us. We hope to host you again soon!

We appreciate your kind words, Sandra! We can't wait to host you again!

Thank you so much for your kind words, Michael! We're thrilled to hear that you had everything you needed and that our responsiveness helped make your stay a great one. It was a pleasure hosting you, and we hope to welcome you back again soon!

Thank you for the fantastic review, Lisa! We loved being of service to you and hope we can assist you again soon.

Thank you for taking the time to share your positive feedback about your recent stay! We're delighted to hear that you found our property conveniently located and well-equipped for your short stay. Providing everything our guests need is a top priority for us. We would be more than happy to welcome you back on your next trip to the area.

Thank you so much for taking the time to leave such a positive review! We're delighted to hear that you enjoyed your stay at our home. It's great to know that the cleanliness, brightness, and tranquility of the place lived up to your expectations. We'd be thrilled to host you again in the future, and we look forward to welcoming you back whenever you decide to visit.

Thank you for your feedback! We’re glad to hear you enjoyed the modern features of the property. We hope to welcome you back in the future!

Thank you for taking the time to share your feedback. We're so glad to hear that you had a lovely time and enjoyed the location. We sincerely apologize for the cleanliness issues you experienced with the pillows and couch. This is certainly not the standard we strive for, and we will address this with our cleaning team to ensure it doesn’t happen again. We truly appreciate your comments and would be more than happy to welcome you back in the future. We’ll make sure the living room area meets your expectations next time.

Thank you for your feedback. We sincerely apologize for the check-in inconvenience and the issue with the hot tub temperature. We appreciate you bringing this to our attention, and we’ll make sure to address it promptly. We’re glad to hear that once resolved, you enjoyed the accommodation, and we hope to host you again in the future.

Hi Gabriel, Thank you for your kind words and for taking the time to share your detailed feedback. We are thrilled to hear that you loved the design and details of the flat and that you found it well-equipped. It’s also wonderful to know that our front desk team provided great service during your stay. We would like to clarify that the couch in the unit is actually a queen sofa bed, which allows the unit to comfortably accommodate up to four guests. We apologize for any confusion this may have caused and wish we had known during your stay, as we would have been happy to assist you with setting it up. Regarding the TV, we appreciate your suggestion about pre-loading channels and will look into making this process more convenient for our guests in the future. Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back soon. [Your Position] [Hotel/Property Name]

Hi Thomas, Thank you for your kind words and understanding! We’re so glad we could assist with a smooth transition and that you enjoyed your stay at Bear Lodge. We look forward to hosting you again on your next Whistler trip!

Thank you for staying with us. We’re always looking for ways to improve and hope we can welcome you back for an even better experience next time!