The host was slow to respond through the VRBO app, sometimes taking days for a response. The listing was deceiving regarding the gym, game room and bathrooms. The gym was an old treadmill in the garage. The game room did not have a pool table or ping pong table as described and there were 2 full bathrooms, not 2 1/2 as listed. Upon arrival the upstairs was unbearably hot (85 degrees) and the downstairs unbearably cold. We learned that the heat had been left on but turning on the A/C didn’t help. A sign in the kitchen directed us to call a number with any problems. Since we hadn’t had good luck getting a response through the VRBO app, we called and left a message with the owner. She suggested closing the downstairs vents and opening upstairs ones which we had already done. After 24 hours of no relief our son determined the system was frozen. We were told the property mgr would come by to help but later learned he was unavailable b/c he was camping in an area with no cell service. When he finally arrived on the 3rd day and opened the locked utilities area our son found a filthy A/C filter that he said was the dirtiest he’d ever seen. Once the property mgr bought a new filter and it was installed the A/C finally worked and we were all finally able to get a good nights sleep. We never saw the HVAC company the owner said was notified to fix the problem. The property was lovely and we enjoyed the animals and views but our 1st 3 days obviously were disappointing.