We had several Vrbo properties to choose from and ultimately selected this one primarily because it offered a hot tub and laundry facilities, which were important amenities for our extended stay in California.Unfortunately, we experienced a couple of issues that impacted our stay.First, we were told that the access code would be emailed to us 30 minutes before arrival, but we never received it. The host later explained that the email had gotten hung up in her outbox. There was no cell service at the property, so we were unable to contact her when we arrived. This made for a frustrating start to our vacation.Additionally, the dryer was not functional during our stay. While the host was responsive and kindly offered to cover the cost of laundry service or arrange for our laundry to be picked up, it was still inconvenient.The host explained that the dryer would be repaired, but not for another two weeks, which we understood. However, we noticed a dirty towel hanging on the door, which made us wonder whether the dryer issue had been known prior to our arrival.We appreciated the host’s willingness to help address these issues, but it was disappointing that an amenity that significantly influenced our decision to book this property was unavailable. While these may seem like relatively minor inconveniences, they did take away from what we had hoped would be a relaxing and seamless vacation experience.