The stay was very mid, the room was spacious for 8 but it was very very dated, dirty on the walls and floors and the pots and pans were also dirty. We tried to grill out one night and the grill didn't heat up at all, we had wasted our food we got and the top was broken too. There was only half a roll of paper towel for our entire stay, there were no cleaning supplies for dishes, along with that there were no kitchen amenities in terms of olive oil...ect like normal VRBOs. There were no spa/hot tub towels we had to use our shower towels. There is a hot tub reservation that was not listed on the listing at all and when I requested a compensation for this as we had to now change several plans to accommodate specific hot tub times as they would fill up in the morning and the staff said no as it was claimed to be a "shared" hot tub, however I have never had to reserve a spot only 1 time a day at any other whistler stay. Check in was extremely painful as we had to fill out a form before receiving our door code and it the instructions only came when i asked for them. There were no check out instructions either.