Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The location was great. View of the beach was wonderful. The unit has potential to be peaceful. The problem was with the condition of the unit. While the unit looked clean there was a significant issue with cockroaches. We entered the unit for the first time at night and roaches scattered. They were as large as your thumb. If there was only one roach we would understand. However, there were numerous. We immediately left and purchased several items to kill bugs; spray, traps...we spent a lot of $$$. I also bought new linens, dishes, pillows, cooking utensils...spent the evening cleaning and sanitizing the entire unit...not something I'd normally do.I did call management twice that evening upon arrival. I did not leave a message because it said leave message for emergencies like fire or water, no heat/air, no electricity, locked out. There was a non-emergency number that I called (extension 3) and it didn't let me leave a message.This was anything but a peaceful stay. This was the first vacation we have ever had. We live on a farm and are used to bugs but not in our home and not when it's our first vacation to rest.After speaking with the rental office the next day, they were dismissive. No, "we apologize", no "we're sorry", no "how can we make this right". The only thing they said was, "Do we need to call maintenance?". We had nowhere else to go so we stayed at the unit. It was far from relaxing. We slept with all lights on, and tvs on to keep roaches at bay. They were in the kitchen cabinets on dishes, on the bed, they were in the bathroom, in front hall, in kitchen...When we left, the but traps were disposed of containing numerous roaches. The bed also had seman stains on the protector, hence, new linens...It was a disappointment that left me traumatized.