Tidewater 2608 ~Gulf Front! Close to Pier Park!

Thank you for sharing your feedback. We’re truly sorry that the lock issue caused frustration during your stay. We understand how upsetting it can be to return after a long day and find that you’re unable to get back into your accommodations. We do want to clarify that we were happy to provide your early arrival complimentary, allowing you to check in approximately four hours before our standard 4:00 PM check-in time. Unfortunately, later that evening, the keypad experienced an unexpected issue. We immediately worked to get assistance to you, but the locksmith’s arrival took longer than anticipated. We understand that this was especially frustrating given the late hour, and we’re glad the building receptionist was ultimately able to provide access. We were at the property first thing the following morning to take care of the lock and make sure everything was working properly. We also provided a credit as an additional gesture of goodwill for the inconvenience. We’re very sorry that this issue affected your impression of your stay. While unexpected maintenance issues can occasionally arise, we always want our guests to feel taken care of, and we regret that this situation left you feeling otherwise. We sincerely appreciate the opportunity to address the problem and make amends.

Thank you so much for your review! We are delighted that you enjoyed your visit, and hope that you made many wonderful memories during your time with us. We look forward to welcoming you back!

We are thrilled to hear that you had a great time! Thank you for leaving us this review, and we look forward to welcoming you back!

Thank you so much for choosing to stay with Gibson, Alberto! We are elated that you enjoyed your time with us at Tidewater, and we hope to welcome you back!

Thank you for your review! We are delighted to hear that you had a nice, relaxing time at Tidewater. It was our pleasure hosting your stay and we hope to welcome you back again soon!

Thank you so much for your review! It is wonderful to hear that you had such a great time, and we can't wait to welcome you back!

Thank you for your review and kind words! It is wonderful to hear that you had such a great time, and we hope that you visit us again soon!

Thank you very much for your review! We appreciate your comments and hope to welcome you back again soon!

Thank you so much for your review! We are happy to hear that you enjoyed the room and location. Your feedback will be shared with our operations team so that we may continue to improve upon our guest experience. We hope to welcome you back again soon!

Thank you for leaving a review of your stay! We appreciate your comments and will share your feedback with the association. We can certainly understand the frustration regarding elevator wait times, and recommend using the express elevators when possible. We are so glad you had a great overall vacation and hope to welcome you back!

Thank you for your review! We are delighted to hear that you enjoyed the room but disappointed that there was a delay with the Tidewater elevators. We will share your feedback with the association to ensure we do everything we can to improve our guest experience.

First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. While the keyless check-in process is described in our rental agreement, we have since taken steps to outline more verbiage as well as implement reminders for registration and parking so as to avoid any unnecessary confusion. We recognize that the elevator situation in Tidewater can be challenging, and have outlined an elevator guide with tips in our latest rental agreements to help remedy this for our guests. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, that we fell short. We hope you give us a chance to earn back your trust. We hope that you give us a chance to earn back your trust. We certainly would like to make this right for you in the future.

Thank you for your review! I am so disappointed to hear that you experienced challenges with the Tidewater elevators. Although we do not manage the elevators, we understand how much of an impact the delays could cause. I have shared your feedback with the Tidewater HOA to ensure our guest's concerns are heard. I hope you give us a chance to earn back your trust, as we would love to welcome you back to a better experience.

Thank you for leaving a review of your stay! We appreciate your comments and will share your feedback with the Tidewater Association that manages the elevators. We recommend using the express elevators whenever possible, to minimize wait times. We are delighted that you enjoyed the accommodations and hope that we have the opportunity to host your stay in the future.