Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We had a superb experience with Summit Mountain Rentals in 2025. The staff was friendly and accommodating, and the property was delightful.Based on that experience, we rented the same unit for August and September 2026.Once again, the unit was clean and well maintained, and the staff was courteous and responsive.Unfortunately, because we were there to work & hike, reliable internet was essential, and the unit’s internet was not operational. We reported the problem immediately, and Summit Mountain Rentals made multiple attempts over the next month to resolve it, without success. Instead, we were forced to make the 200 mile round trip to our Denver home for HIPAA & FERPA compliant online meetings.We ultimately canceled our September stay and requested a refund. Although the internet was apparently repaired on our final day, it was too late for our needs. Summit Mountain Rentals agreed to the refund, but the amount received was $400+ less than expected. When we questioned the difference, we were told it represented "undisclosed" fees that had not previously been explained. Not a cancellation fee, just undisclosed. It is solely because of this "undisclosed" $400-plus deduction that we will not rent from Summit Mountain Rentals again.