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Big Rock Candy Mountain | Views, Hot Tub & Resort Fun⛰️ + Biltmore Pass

Billedgalleri for Big Rock Candy Mountain | Views, Hot Tub & Resort Fun⛰️ + Biltmore Pass

Opholdsområde
Udendørs spisemuligheder
Udendørs spabad
Spillelokale
Udendørsområde

Anmeldelser

9,4 ud af 10.
Enestående

Højdepunkter

  • Blød musklerne op
    Slap af i det højt bedømte boblebad, der sikrer ultimativ komfort.
  • Privat have
    Et sjældent fund – slap af i den fredelige, private have.
  • Central beliggenhed
    Du er aldrig langt fra din destination med denne praktiske beliggenhed.
4 soveværelser4+ badeværelserPlads til 10 personer

Populære faciliteter

  • Fælles pool
  • Boblebad på stedet
  • Mulighed for parkering i parkeringskælder
  • Køkken
  • Vaskemaskine
  • Aircondition

Udforsk området

Åbn kort
Lake Lure, NC
  • Place, Lake Lure
    ‪4 min. kørsel‬
  • Place, beach near Fairfield Mountains
    ‪4 min. kørsel‬
  • Place, Blue Ridge Parkway Asheville Entrance
    ‪59 min. kørsel‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪67 min. kørsel‬

Værelser og sovepladser

4 soveværelser (10 sovepladser)

Soveværelse 1

1 kingsize-seng

Soveværelse 2

1 kingsize-seng

Soveværelse 3

1 kingsize-seng og 1 sovesofa (dobbeltseng)

Soveværelse 4

2 køjesenge (enkeltsenge)

4 badeværelser, 1 toilet

Badeværelse 1

Badekar · Kun brusekabine

Badeværelse 2

Toilet · Kun brusekabine

Badeværelse 3

Badeværelse 4

Badeværelse 5

Områder

Terrasse eller gårdhave
Køkken
Have
Spiseområde

Om overnatningsstedet

Big Rock Candy Mountain | Views, Hot Tub & Resort Fun⛰️ + Biltmore Pass

Big Rock Candy Mountain invites you to savor a sweet vacation with stunning views of Rumbling Bald from every room in the house. This mountain top realm of relaxation offers a hot tub, a game room, gas fireplaces, and multi-levels of decking for enjoying the postcard-perfect scenery! Located inside the gated resort community of Rumbling Bald on Lake Lure, this WNC vacation rental comes with access to resort amenities, including a children’s water park with a lazy river, an indoor pool and hot tub, saunas, outdoor pools, tennis courts, miniature golf, and two championship golf courses.

A top-notch WNC vacation rental, Big Rock Candy Mountain has a spacious floor plan, sumptuous decor, and native landscaping with butterfly gardens and a koi pond, creating a mountaintop sanctuary worthy of hosting your dream getaway. This three-level home provides an ideal location for families and groups that need room to spread out. Two separate living areas, each with its own large deck and outdoor gathering area, give plenty of room for everyone to relax. Come together by the gas fireplace in the great room to take in the ever-changing mountain vista and enjoy meals around the family dining table fully surrounded by windows. The sparkling gourmet kitchen will delight the chef in your group. Take advantage of the mountain weather and enjoy the gas grill and outdoor dining area. Have a seat and stay a while - there's a gas fire pit to keep you cozy in the evening! The main bedroom features an attached bath and deck access, great for enjoying picturesque garden views. A second suite on the lower level adjoins a bunk room, perfect for the kiddos! For bonus sleeping space, both kids and young-at-heart adults love the loft area with the tremendous views. Discover upscale living in a delightful mountain setting at Big Rock Candy Mountain! This Asheville vacation rental is located in Lake Lure and is approximately 56 minutes to downtown Asheville.

• 3 Story Home
• 4 Bedrooms: 3 Kings, 2 Queens, 1 Full Futon, 4 Twin XL Beds (Bunks)
• 4 Full Baths, 1 Half Bath
• Main Level: Bedroom One - 1 King Bed;
• Upper Level: Bedroom Two - 1 King Bed;
• Lower Level: Bedroom Three - 1 King Bed and Full Futon; Bedroom Four - 4 Twin XL Beds (Bunk Beds)
• Loft Area: 2 Queen Beds


Important Property Notes
• Rumbling Bald Passes. Your home comes equipped with Rumbling Bald Community Passes, which give you access to several activities in the community. We do not manage the Rumbling Bald community amenities, and summertime amenities are only available from Memorial Day to Labor Day.
• 4WD/AWD Recommended. During winter months or inclement weather, a 4WD/AWD vehicle is recommended. We recommend one with sufficient clearance (i.e SUV, Truck, or raised Sedan).
• We strongly recommend CSA Travel Insurance to protect your reservation against unexpected events such as inclement weather, medical emergencies, or travel delays.
• Unreliable GPS. Please note that GPS does not work for this location. Please review and take note of our written directions before departing on your trip.
• Noise Ordinance: Exterior quiet hours are strictly enforced from 9:00 p.m. to 8:00 a.m. to ensure a peaceful mountain environment.
• Liability Waiver. This home has a liability waiver requirement. Your reservation may be cancelled if this waiver is not completed after booking.


Each reservation staying 28 days or less includes our exclusive Mountain Discovery Pass, which includes one Biltmore Estate pass, in addition to a ticket for other seasonal attractions that are sure to delight and entertain! This special offer is only available with Carolina Mornings, and is our special gift to you during your stay. (Ticket(s) must be used during your stay. Terms apply, please inquire for more information.)


This reservation includes a non-refundable damage waiver policy. If you would prefer to use a refundable security deposit, please contact our office to provide a check for the security deposit and we will refund the damage waiver. Thank you!


CAROLINA MORNINGS, INC. IS A NORTH CAROLINA CORPORATION IN THE BUSINESS OF REAL ESTATE BROKERAGE, AND DOING BUSINESS AS CAROLINA MORNINGS, LICENSE #11216.

Tilføj datoer for priser

Lignende overnatningssteder

Husregler

Indtjekning efter kl. 16.00
Minimumsalder for lejere: 18
Udtjekning inden kl. 10.00
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Børn

Børn i alderen 0-17 år er tilladt
default

Begivenheder

Arrangementer er ikke tilladt
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Kæledyr

Kæledyr er ikke tilladt
default

Rygning

Rygning er ikke tilladt

Vigtige oplysninger

Godt at vide

Overnatningsstedets nr.: 2715158vb
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.
Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Fester og events for grupper er strengt forbudt på stedet
Værten har angivet, at der er en kuliltealarm på overnatningsstedet
Værten har angivet, at der er en røgalarm på overnatningsstedet
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker og lås med dødbolt
Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig

Om området

Lake Lure

Denne feriebolig befinder sig i bjergene i Lake Lure. Chimney Rock Gemstone Mine og Arrowhead Monument er et par eksempler på nogle af de lokale seværdigheder. Er du interesseret i oplevelser, kan du udforske Riverside Riding Stables og Lake Lure Washburn Marina. Lake Lure Adventure Company og Chimney Rock Adventure Golf er også et besøg værd. Oplevelser som jetski og kajakroning giver gode muligheder for at komme ud på eller i det omgivende vand, eller du kan tage på eventyr ved at afprøve mountainbiking og klatring i nærheden.
Kort
Lake Lure, NC

Hvad ligger i nærheden?

  • Chimney Rock State Park - 3 min. kørsel - 1.0 km
  • Lake Lure - 4 min. kørsel - 1.7 km
  • beach near Fairfield Mountains - 4 min. kørsel - 1.7 km
  • Tryon International Equestrian Center - 40 min. kørsel - 38.3 km
  • Blue Ridge Parkway Asheville Entrance - 59 min. kørsel - 63.4 km

Sådan kommer du rundt

  • Asheville Regionale Lufthavn (AVL) - 66 min. kørsel

Restauranter

  • ‪Ingles Market - ‬23 min. kørsel
  • ‪Canoe Kitchen And Bar - ‬19 min. kørsel
  • ‪Rumbling Bald on Lake Lure - ‬6 min. kørsel
  • ‪Victory @ Rumbling Bald Resort - ‬7 min. kørsel
  • ‪Legends on the Lake - ‬6 min. kørsel

Ofte stillede spørgsmål

Er Big Rock Candy Mountain | Views, Hot Tub & Resort Fun⛰️ + Biltmore Pass et kæledyrsvenligt overnatningssted?

Nej, kæledyr er ikke tilladt på dette overnatningssted.

Hvor meget koster parkering hos Big Rock Candy Mountain | Views, Hot Tub & Resort Fun⛰️ + Biltmore Pass?

Der er mulighed for parkering på overnatningsstedet.

Hvornår er indtjekning på Big Rock Candy Mountain | Views, Hot Tub & Resort Fun⛰️ + Biltmore Pass?

Indtjekning starter kl. 16.00.

Hvornår er udtjekning på Big Rock Candy Mountain | Views, Hot Tub & Resort Fun⛰️ + Biltmore Pass?

Udtjekning er kl. 10.00.

Hvor ligger Big Rock Candy Mountain | Views, Hot Tub & Resort Fun⛰️ + Biltmore Pass?

Dette feriested ligger i bjergene, kun 2 km fra Chimney Rock State Park og Lake Lure. Derudover ligger Canopy Ridge Farm og Riverside Riding Stables ca. 15 km derfra.

Anmeldelser

9,4

Enestående

Anmeldelser vises i kronologisk rækkefølge og har gennemgået en modificerings- og verificeringsproces, medmindre andet er angivet.
Få mere at videÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 22 af i alt 26 anmeldelser
Bedømmelse på 8 − Udmærket. 2 af i alt 26 anmeldelser
Bedømmelse på 6 − Okay. 0 af i alt 26 anmeldelser
Bedømmelse på 4 − Dårligt. 1 af i alt 26 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 26 anmeldelser

9,4/10

Rengøring

9,6/10

Indtjekning

9,4/10

Kommunikation

10/10

Området

9,8/10

Annoncens rigtighed

Anmeldelser

Verificeret

10/10 Fremragende

Robert A.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Beautiful house and view. Very comfortable beds
Overnattede 3 nætter i marts 2026
Svar fra VrboOwner den 24. mar. 2026
Thank you for staying at Big Rock Candy Mountain, Robert!
Verificeret

10/10 Fremragende

KIRK A.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Nice cabin
Overnattede 4 nætter i februar 2026
Svar fra VrboOwner den 19. feb. 2026
Thank you for staying at Big Rock Candy Mountain, Kirk!
Verificeret

10/10 Fremragende

Sarah D.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
The place was in the perfect location and great space for two families with kids. The view is beautiful and the layout works really well- plenty of space to play, watch tv and cook. We enjoyed the hot tub and the amenities such as walking trails, basketball and the playground. This is our new annual spot to meet up with our friends!
Overnattede 2 nætter i februar 2026
Svar fra VrboOwner den 17. feb. 2026
Hey Sarah, Thank you for your wonderful feedback! We're thrilled to hear that Big Rock Candy Mountain met all your needs and exceeded your expectations. We look forward to welcoming you back for another memorable stay.
Verificeret

10/10 Fremragende

Victoria C.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Very nice home

The house and neighborhood were amazing and relaxing.
Overnattede 3 nætter i juli 2025
Svar fra VrboOwner den 8. aug. 2025
Thank you for staying at Big Rock Candy Mountain, Victoria!
Verificeret

10/10 Fremragende

OSCAR L.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Spring Break

Love this place coming four times we love it
Overnattede 6 nætter i april 2025
Svar fra VrboOwner den 7. maj 2025
Thank you for staying at Big Rock Candy Mountain, Oscar!
Verificeret

10/10 Fremragende

Always Hard C.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Amazing views!

Beautiful house with amazing views!
Overnattede 19 nætter i marts 2025
Svar fra VrboOwner den 14. apr. 2025
Thank you for staying at Big Rock Candy Mountain, Cameron!
Verificeret

10/10 Fremragende

Sally K.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Family Vacation

Beautiful View from the Deck. The resort was pretty too.
Overnattede 6 nætter i juli 2024
Svar fra VrboOwner den 1. aug. 2024
Thank you for staying at Big Rock Candy Mountain and mentioning how beautiful the views are, Sally & Charles!
Verificeret

10/10 Fremragende

Rachel B.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Amazing home

Beautiful home with everything you need and more.
Overnattede 2 nætter i februar 2024
Svar fra VrboOwner den 27. feb. 2024
Thank you for staying at Big Rock Candy Mountain, Rachel!
Verificeret

10/10 Fremragende

OSCAR L.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

We been there twice will go for a third time

Is a fantastic experience we love it
Overnattede 8 nætter i april 2023
Svar fra VrboOwner den 25. jul. 2023
Hey Oscar, Thank you so much for your feedback and we're glad you had a great time at Big Rock Candy Mountain!
Verificeret

10/10 Fremragende

Aubrey V.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Beautiful property

We had a great stay. This house has amazing views. . Lake lure is one of our favorite vacation spots. This house is very spacious and was perfect. We will be back.
Overnattede 4 nætter i marts 2024
Svar fra VrboOwner den 21. mar. 2024
Hey Aubrey, Thank you for staying at Big Rock Candy Mountain! You mentioned how the property provided amazing views, and we are so glad you enjoyed it. We await your next book with us!
Verificeret

10/10 Fremragende

Brett C.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Family Vacation

We had a great time. We had a couple Minor maintenance issues that were solved quickly.
Overnattede 5 nætter i juli 2024
Svar fra VrboOwner den 16. jul. 2024
Thank you for staying at Big Rock Candy Mountain, Brett!
Verificeret

10/10 Fremragende

Susan L.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Nice View

Large home, good view.
Overnattede 4 nætter i oktober 2023
Svar fra VrboOwner den 17. okt. 2023
Thank you for staying at Big Rock Candy Mountain!
Verificeret

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Ladies Golf Getaway Delight!

LOVED this home. Beautifully furnished and equipped. Nice location within the resort with pretty view. Multiple gathering spots for a group. Exceptionally nice.
Overnattede 2 nætter i maj 2023
Verificeret

10/10 Fremragende

Kristen M.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Gorgeous view

We really enjoyed this property. We had lots of room and everything in the house is very comfortable. The view is gorgeous and makes you want to stay longer. The amenities are great and we would definitely go back and stay in this house.
Overnattede 5 nætter i juni 2023
Svar fra VrboOwner den 25. jul. 2023
Hey Kristen, Thank you so much for your feedback and we're glad you had a great time at Big Rock Candy Mountain! We strive to have the best amenities in WNC and we're glad you noticed our dedication to this. Thank you again for your review and we look forward to hosting you again in the future!
Verificeret

10/10 Fremragende

Susan L.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

View

Nice home with a Good view.
Overnattede 4 nætter i marts 2023
Svar fra VrboOwner den 25. jul. 2023
Hi Susan, Thank you for your review of Big Rock Candy Mountain. We are so glad to hear you enjoyed the views during your stay. We hope to see you in Asheville again soon! Kindly, Marissa & The Carolina Mornings Team
Verificeret

10/10 Fremragende

Leah k.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

This house was perfect for our big family!! It was so nice to have our whole family under one roof!

This place is absolutely beautiful!! The hosts thought of everything! The beds were so comfortable. The view was amazing! Lots of fun things to do in the house alone as well as the property! I just wish we could have stayed longer!
Overnattede 2 nætter i april 2023
Svar fra VrboOwner den 25. jul. 2023
Hey Leah, Thank you so much for your feedback and we're glad you had a great time at Big Rock Candy Mountain! We are glad to provide you with a comfortable property. Thank you again for your review and we look forward to hosting you again in the future!
Verificeret

10/10 Fremragende

samantha T.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Weekend getaway

I have NOTHING bad to say! This place is EVERYTHING! It was absolutely amazing and the views were breathtaking! There was more than enough room and the cabin was spotless! We will definitely be back!
Overnattede 2 nætter i februar 2023
Svar fra VrboOwner den 25. jul. 2023
Hi Samantha, We appreciate you taking the time to leave a review for Big Rock Candy Mountain. We are so thrilled to hear you enjoyed your stay and the mountain views. We hope to host you again soon! Kindly, Marissa & The Carolina Mornings Team
Verificeret

10/10 Fremragende

OSCAR L.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Excellent!!!!

Will repeat many times.
Overnattede 4 nætter i april 2022
Verificeret

8/10 Godt

Stefanie C.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Summer trip to NC

It was a lovely house, peaceful and secluded with spectacular views of the mountain. Five people in our group, four adults and one teen. Plenty of space to spread out with a very well-stocked kitchen. Only disappointments were a dryer that struggled to dry a load, the large jetted tub in the master bath did not work, nor did half of the jets in the hot tub. Also disappointed that the resort closed the outdoor pool facilities for a private event with no notice, which really ruined our plans; had we known we would have rearranged our schedule.
Overnattede 7 nætter i juli 2025
Svar fra VrboOwner den 5. aug. 2025
Hey Stefanie, Thank you for your review of Big Rock Candy Mountain. We appreciate your feedback and are glad to hear that you generally enjoyed your stay. We regret that the dryer and some of the jetted features were not functioning properly during your visit. We will look into resolving those issues. We also apologize for the short notice closure of the outdoor pool facilities. In the future, we will strive to provide better communication regarding any changes to our amenities. We hope you will consider staying with us again, and we will do our best to ensure a more seamless experience.
Verificeret

10/10 Fremragende

David M.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Not Enough Time!

House was immaculate and spacious in a community with so many activities that we could not fit them all in! Would love to return for a longer visit and bring more friends.
Overnattede 3 nætter i maj 2023
Svar fra VrboOwner den 25. jul. 2023
Hey David, Thank you so much for your feedback and we're glad you had a great time at Big Rock Candy Mountain! We are glad to provide you with a spacious property fitting for your needs. Thank you again for your review and we look forward to hosting you again in the future!
Verificeret

10/10 Fremragende

Leah C.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

One of the best at Rumbling Bald

We go to Rumbling Bald at least once a year and this is one of the best if not the best house we’ve stayed in. It is so beautiful with a gorgeous view. It was clean, spacious, and laid out well. We specifically choose homes with hot tubs and this one has a great one! The downstairs has a bunk room with an arcade game and mini air hockey and there’s a downstairs family room with a pool table. The kitchen table had enough room for everyone and there were lots of baby supplies including baby gates available. We loved the aesthetic - it’s decorated beautifully ! Beds were comfortable. It was convenient having access to the garage which is where the trash can is kept- unavailable to wildlife! Also loved being able to use the golf cart- that was a really great bonus. We had a couple very minor issues and the host was very responsive. Would definitely stay there again!
Overnattede 3 nætter i august 2024
Svar fra VrboOwner den 28. aug. 2024
Hey Leah, Thank you so much for your kind review of our property, Big Rock Candy Mountain. We are delighted to hear that you had such an enjoyable stay and that the home met all of your expectations. Your detailed feedback is greatly appreciated, and we are thrilled that you found the property to be beautifully decorated, comfortable, and well-equipped. We are glad to know that the hot tub, entertainment options, and other amenities were a hit. We strive to provide an exceptional experience for all of our guests, and your positive review is a testament to our efforts. We look forward to welcoming you back in the future.
Verificeret

8/10 Godt

jeremy b.

Synes godt om: Rengøring, beliggenhed, annoncens rigtighed

Stay at big rock

I wasn’t able to check in at 4:00. Cleaning people were still cleaning. I should say the cleaning lady had her teenage son helping (not any help) clean. I don’t blame her. She should’ve had more help. I we didn’t get in there until 4:45. Unacceptable. I had my elderly mom who’s in a wheel chair with a recently broken humerus/arm. Not easy. I was offered an extended 2 late check out, great we were leaving the night before, so that didn’t help. So there you go. The house was great. It was management.
Overnattede 2 nætter i august 2023
Verificeret

4/10 Ringe

Randy M.

Synes godt om: Rengøring, indtjekning, beliggenhed

Big Rock Candy Mountain

When we originally rented this property based on the website and the pictures and the amenities, we felt like it would be phenomenal. However, the gas stove did not work properly, the master tub, which is supposed to be a jet spa did not work. We had outlets that did not work, the master bedroom does not allow for leaving the ceiling fan on and cutting the master lights off. The golf cart was used for one full trip down the mountain to the Starbucks and back and then down the mountain to the pool and then had to be towed back up to the house as it would not go. And it was on the charger before it was used. Then after everyone went to bed, we were awakened by alarms going off for a gas leak in the house in which we called the property managers and they told us to call the fire department come to find out the gas leak was caused by the batteries overheating in the golf cart, which was plugged back in as we had found it in the garage. The fire department told us they had been called to this same property three times for the same issue at this point, we believe that these major issues need to be addressed and have not been by the property management team.
Overnattede 3 nætter i januar 2025
Svar fra VrboOwner den 24. jan. 2025
Hello Randy, Thank you for your review, and we apologize for any issues encountered with maintenance in the home during your stay. On our end we have no reports during your stay of a concern with the gas stove or master tub, but will share this with our field operations teams to investigate for future visitors. We apologize your stay was disrupted by golf cart batteries overheating - obviously this has never happened before, and is a one-off situation that was unpredictable and difficult to avoid. The golf cart has since been repaired with new batteries in place, and we apologize it impacted your stay as it did. We hope you otherwise had a great stay at Big Rock Candy Mountain, and thank you again for your review.
Verificeret

2/10 Bundkarakter

Trish B.

Synes godt om: Rengøring, beliggenhed, annoncens rigtighed
Synes ikke om: Kommunikation

Beautiful home, needs a different Property Management Company

The house is very beautiful. It was extremely clean. However, there were no paper products in the house which I wish we would have known, and we could have brought some with us. We weren't there 24 hours when the microwave died. They did bring another one over but it took almost 2 days. The blinds in the kitchen didn't work, so we were not able to raise them up to enjoy the view that was advertised in the listing. There were no kitchen towels; however, there were a good number of bath towels and towels for the hot tub. Upon arrival, we realized the light didn't work in the living room. They never did come fix that. When we ask for an additional night on our stay, they were going to charge us twice as much as we had paid originally. The towel rack fell off the wall in the master bath. My husband was able to put it back up temporarily. The house itself was lovely. All of our beefs are with the property management company called Carolina Mornings. They did not respond to questions, they did not respond to complaints, and when I called to visit with them regarding the things I've listed here, they've offered no explanation or even an apology.
Overnattede 4 nætter i december 2023
Svar fra VrboOwner den 11. jan. 2024
Hello Trish, Thank you for your review, and we apologize for any issues encountered during your recent stay. On our end, all homes should come with a starter pack of household supplies including toilet paper and paper towels. We apologize if this was not proper for your arrival, over your four-day stay we had no feedback on this being a concern. For the microwave issue, we did receive a call on this in the afternoon of the second day, and sent a maintenance technician out within 24 hours to investigate and remedy. We apologize this and the other maintenance concerns were encountered during your stay. When you went to extend the trip and found the costs higher, this was due to the winter holiday season and the demand present, and we're sorry we couldn't match your originally booked rates over this window. Thank you again for your feedback and we hope you otherwise had a positive experience during your visit!
Verificeret

10/10 Fremragende

Brian S.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

No complaints!

Rumbling Bald did not disappoint, as usual!
Overnattede 4 nætter i oktober 2022

Om værten

Vært: Carolina Mornings

Værtens profilbillede

Sprog:

engelsk

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