Højt bedømt for komfort – gæsterne føler sig hjemme her.
På stranden
En unikt overnatningssted ved stranden med direkte adgang til havet.
Central beliggenhed
Du er aldrig langt fra din destination med denne praktiske beliggenhed.
Oplev nærliggende seværdigheder
Walk to Seawall Beach
Plads til 6 personer•1 soveværelse•3 senge
Populære faciliteter
På stranden
Opvarmet pool
Boblebad på stedet
Mulighed for parkering i parkeringskælder
Køkken
Vaskemaskine
Udforsk området
Galveston, TX
Seawall Beach
Place, Seawall Beach
2 min. gang
61st Street Fishing Pier
Place, 61st Street Fishing Pier
5 min. gang
Galveston Island Convention Center
Place, Galveston Island Convention Center
12 min. gang
Værelser og sovepladser
1 soveværelse (6 sovepladser)
Soveværelse 1
1 queensize-seng
Soveværelse 2
1 køjeseng (enkeltseng) og 1 sovesofa (dobbeltseng)
1 badeværelse
Badeværelse 1
Toilet · Kun brusekabine
Områder
Terrasse eller gårdhave
Køkken
Altan
Have
Spiseområde
Om overnatningsstedet
Captain's Cabana Gulf Front Condo
Be the Captain of your own destiny at Captain's Cabana at the Victorian - a wonderful 1 bedroom condo overlooking one of the complex' 2 pools, with an amazing beach view and rockers to sit on the balcony and rock your cares away.
When you step inside you will be transported to another place - a BEACHY place you will absolutely adore. The decor is gorgeous, the beds comfortable, and everything you could think of has been thought of for you! Fromt he private bedroom with a large closet and television, to the quaint dinette set, to a kitchen with 2 burner cooktop, refrigerator/freezer, microwave, dishwasher and countertaop appliances, plus all the cookware, dinnerware and glassware you will need.
The Victorian complex is located on Seawall Boulevard across from Babe’s Beach on Galveston’s Seawall – protected by traffic signals at both corners so you can safely walk across to the beach. There’s a huge big box store that starts with a W next door for all your shopping needs, and eateries in walking distance for sandwiches and BBQ.
You will have exclusive use of the entire condo-and share the pools,hot tubs,fitness center,tennis court and grounds including BBQ pergolas,fish cleaning station and a multitude of outdoor spaces with other guests and residents of the Victorian condominium complex.The complex has 2 pool,one of which is heated in the seasons when God does not do this for us.There are two hot tubs,a fitness center and picnic/BBQ areas. There are also 2 hot tubs,a tennis court,and BBQ grills and picnic areas sprinkled around the complex.
Remember that all people are considered people regardless of age or size or how they “usually” sleep.Occupancy rules are set by the owners in combination with the fire department and the owners Association.Thank you for recognizing that even infants count in the occupancy (though we don’t count pregnant women twice.)
We provide starter supplies prior to each guest’s arrival which include paper towels,toilet paper,soap,shampoo,conditioner,dish cleaning options, trash bag and starter supplies of coffee. These are intended to get you started–figure out which shopping option works best for your group,and make that first grocery run.Nothing worse than running in from the car and not being able to use the restroom,or waking that first morning with no coffee!These likely won’t last your group the duration of your stay–but they will get you on your way!
All beds are made with fresh linens prior to your arrival so if you arrive late,you don’t need to make the beds–or bring your own sheets,or rent them from a local vendor.We provide one bath,wash and hand towel for each guest the home sleeps (10).
We do not provide beach towels–we used to–but they tended to go home with our guests–we do have customized beach towels available for rent during your stay. For this unit the cost is $35 for the duration of your stay.We will need to have a credit card in the event any of them go home with you and the replacement cost is $25.00 per towel.
While there is a broom/dustpan, mop/bucket–we do not expect you to clean before you leave. In fact,we don’t even ask that you strip the beds.We ask only that you remove any food from the home and refrigerator,leave notes for future guests about the treasures you found in restaurants,souvenir shops,or excursions while on the island,call us to make your next reservation,and lock the door behind you. If you spend any time at the beach,we would only say it’s nice to use the outdoor showers by the pool, and shake off your towels before returning into the home and if you happen to bring in a bunch of sand,if you would sweep that up it would be great.Lots of sand can make for a slippery floor throughout the home–safety first! After making your reservation you will receive a link to complete our renters agreement. The only information we request differently than the booking platforms (VRBO/AirBnB) is your personal email address,the names and ages of each person who will be in the property during your stay,and your driver’s license information as well as an emergency contact should we need to reach someone on your behalf. Thank you for completing this in a timely manner so that we may send you the check-in instructions for the property you have reserved.3-5 days prior to your scheduled arrival–we will email you directly (the guest who made the reservation and provided their email address) with driving directions and check-in instructions. We will then call 24-48 hours later to ensure you received it,verify we provided the correct code to the home,and answer any last minute questions you may have. We are available at any time to assist you or answer questions–but we like to tell you in advance so you don’t think it’s a scam when someone asks you to verify the code. In general–we leave our guests “alone” to enjoy their stay–however–please don’t think that is because we don’t want to help you–we do!
We kindly request that you follow our HVAC professionals recommendations: • Please do not change the system more than 3 degrees per hour. • Please do not set the AC below 70 degrees in summer, or above 74 in winter. • Keep the fan setting on auto. • If/when doors or windows are open – please do not run the system. • There should not be more than a total of a 20 degree differential between outside and inside temperatures to keep excessive stress off of the system.
You certainly COULD stay here without a car-you can walk to shopping,eateries and the beach,there is public transportation nearby,and there are several local and nationally "branded" taxi services as well as ride share (Uber, Lyft) programs in place as well as meal deliveries (UberEats,and DoorDash available as well.
The Victorian condominium complex–like almost every condominium complex and hotel in Galveston, charges a parking/resort/amenity fee. This is not a charge from My Galveston Getaway and is paid directly to the complex upon your arrival.They will issue a parking permit and may issue wristbands that identify guests who are authorized at the complex.They will also provide guests with the codes for the gates to enter the property -both drive-through and walk through,pools,hot tubs,fitness center and the WiFi code which is changed monthly. It is a complex-wide WiFi system. The charge is $40 + tax and includes up to 2 parking permits. This is for stays that are up to 7 consecutive nights in duration.For stays of 8-31 days it is $80 + tax,and for extended stays it is $80 + tax per month.We are unable to collect this in advance and pay it to the Victorian on your behalf.We don’t get to make the rules, we just play by them!
There are several pay-per-use laundry facilities at the Victorian,these accept credit and debit cards as methods of payment.There is not a washer/dryer inside of the condo.
Many of our owners have switched out to “Smart” TV’s – so bring your login information with you to sign in to your own subscription services, and don’t forget to log-out before leaving.
The Victorian complex does not allow renters to have a pet – so if you travel with Fido or Fifi – please check out the other My Galveston Getaway managed properties that ARE dog friendly. While true service animals are an exception – you very well may be asked by the complex to provide the verification. For short term rental/vacation purposes – emotional support animals are not considered true support animals and we are unable to make exceptions to a rule that is in place and enforced by a complex in which we manage condos. Kindly be respectful.
All properties managed by My Galveston Getaway are 100% non-smoking/non-vaping properties.
Galveston is a barrier island located in the Gulf of Mexico. The island is susceptible to rainstorms, thunderstorms and even a hurricane now and then. Sometimes these result in temporary power and WiFi outages. We strongly encourage our renters to consider purchasing trip interruption/cancellation protection either through the platform that you book through or some other source. My Galveston Getaway issues refunds if a governmental official issues a mandatory evacuation of the island. Unfortunately we are unable to control sunshine, temperatures and mosquitos and do not refund other than pursuant to our policy based on evacuation orders. Thank you for understanding.
Again – the parking/resort/amenities/facilities fee is one charged by the condominium complex, not by the owner of the condo or My Galveston Getaway and we appreciate your understanding.
Elevators on the gulf coast, especially this close to the beach, are more susceptible than others to malfunction due to the moisture,humidity and salt air.Thank you for understanding that we at My Galveston Getaway have no control over the functionality of elevators.Any time we become aware of an elevator outage we ensure that the complex is aware,and request an ETA for it's repair, and we will share that information with our guests when asked about it. It helps when guests do not (and do not allow their children to) play in elevators, push more buttons than necessary, or hold the doors open for others in any way.
Thank you for selecting a property managed by My Galveston Getaway.We look forward to hosting you, to reading your 5 star review, and leaving one for you as well.
Some OWNERS have a pet, renters may not have pets.
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Rygning
Rygning er ikke tilladt
Guest is required to sign rental agreement. A cancellation fee applies. Minimum age to rent is 25. If you book the rental-you must be present onsite.
All people are people regardless of size/age.Underage drinking/illegal activities not allowed.3rd Party Rentals not permitted.Sec. deposit of $300 req
No smoking/vaping. See agreement about dogs: restrictions, breeds, size, whether prop. allows pets, fees apply. Dogs ONLY, no more than 2/100# total.
Vigtige oplysninger
Godt at vide
Overnatningsstedets registreringsnummer GVR09712
Overnatningsstedets nr.: 2758107vb
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.
Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Fester og events er tilladt på stedet
Besked fra værten: We manage many condos here! Bringing a group?
Værten har ikke angivet, om der er en kuliltealarm på overnatningsstedet. Medbring evt. egen alarm.
Værten har angivet, at der er en røgalarm på overnatningsstedet
Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
Om området
Galveston
Denne lejlighed befinder sig i Near West End – et område i Galveston, der ligger tæt på forlystelsesparker og på stranden. Port of Galveston og Port of Galveston Krydstogtsterminal er begge oplevelser, som er et besøg værd. Er du mere interesseret i de populære seværdigheder i området, kan du tage et smut forbi Moody Gardens og Galveston Island Historic Pleasure Pier. Galveston Schlitterbahn Waterpark og Magic Carpet Golf er også et besøg værd. Oplevelser som jetski og kajakroning giver gode muligheder for at komme ud på eller i det omgivende vand, eller du kan tage på eventyr ved at afprøve økoture og cykling i nærheden.
Galveston, TX
Hvad ligger i nærheden?
Seawall Beach - 2 min. gang - 0.2 km
61st Street Fishing Pier - 5 min. gang - 0.5 km
Galveston Island Convention Center - 12 min. gang - 1.0 km
Fort Crockett - 18 min. gang - 1.6 km
Galveston Seawall - 4 min. kørsel - 2.2 km
Sådan kommer du rundt
Houston, Texas (EFD-Ellington Field) - 54 min. kørsel
Restauranter
Whataburger - 19 min. gang
McDonald's - 6 min. gang
Doc Holiday’s Roadhouse - 6 min. gang
Rainforest Cafe - 14 min. gang
Kroger Fuel Center - 11 min. gang
Ofte stillede spørgsmål
Har Captain's Cabana Gulf Front Condo en pool?
Ja, dette overnatningssted har en indendørs pool. Blandt pooltyperne finder du en opvarmet pool.
Hvad koster det at overnatte hos Captain's Cabana Gulf Front Condo?
Priserne for 1 nat for 2 voksne hos Captain's Cabana Gulf Front Condo den 20. dec. 2026 starter fra 2.935 kr., inkl. skatter og gebyrer, fra og med den 16. aug. 2026. Denne pris er baseret på den laveste pris pr. nat fundet inden for de seneste 24 timer for ophold i de næste 30 dage. Priser kan til enhver tid ændres. Vælg dine datoer for mere præcise priser.
Er Captain's Cabana Gulf Front Condo et kæledyrsvenligt overnatningssted?
Nej, kæledyr er ikke tilladt på dette overnatningssted.
Hvornår er indtjekning på Captain's Cabana Gulf Front Condo?
Indtjekning starter kl. 16.00.
Hvornår er udtjekning på Captain's Cabana Gulf Front Condo?
Udtjekning er kl. 11.00.
Hvor ligger Captain's Cabana Gulf Front Condo?
Dette lejlighedskompleks ligger på stranden i Near West End, mindre end 5 km fra Seawall Beach, Galveston Seawall og Moody Gardens. Derudover ligger Galveston Island Historic Pleasure Pier og Galveston Schlitterbahn Waterpark ca. 5 km derfra.
Anmeldelser
9,6
Enestående
Anmeldelser vises i kronologisk rækkefølge og har gennemgået en modificerings- og verificeringsproces, medmindre andet er angivet.
Bedømmelse på 10 − Fremragende. 24 af i alt 28 anmeldelser
10 - Fremragende
24
Bedømmelse på 8 − Udmærket. 2 af i alt 28 anmeldelser
8 - Udmærket
2
Bedømmelse på 6 − Okay. 1 af i alt 28 anmeldelser
6 - Okay
1
Bedømmelse på 4 − Dårligt. 0 af i alt 28 anmeldelser
4 - Dårligt
0
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 28 anmeldelser
2 - Forfærdeligt
1
9,4/10
Rengøring
9,6/10
Indtjekning
9,4/10
Kommunikation
9,6/10
Området
9,6/10
Annoncens rigtighed
Anmeldelser
Verificeret anmeldelse
10/10 Fremragende
Marilyn M.
3. aug. 2026
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Everything was great.
Marilyn M.
Overnattede 2 nætter i august 2026
Svar fra VrboOwner den 4. aug. 2026
While we are happy to receive your 5 star review - -it is far more important to us that you enjoyed your stay. You are welcome back any time!
Cathie
Verificeret anmeldelse
10/10 Fremragende
Alexsandra L.
13. aug. 2026
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
The home was clean and had everything we needed. The view of the ocean is perfect, and the balcony furniture is nice. We walked across the street to the beach. Walmart is walking distance. Would definitely recommend!
Alexsandra L.
Overnattede 2 nætter i august 2026
Verificeret anmeldelse
10/10 Fremragende
Daniel C.
21. apr. 2026
Synes godt om: Indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great location and was a blast to stay in. Only comment we have was the floors were dirtier than one would expect. Understand its a beach condo but the floors were more than just sand.
Daniel C.
Overnattede 2 nætter i april 2026
Svar fra VrboOwner den 21. apr. 2026
We are thrilled that you enjoyed your stay and that we were able to EARN your awesome review. Come Stay With Us again any time!
Cathie
MyGalvestonGetaway
Verificeret anmeldelse
10/10 Fremragende
Kristina L.
17. mar. 2026
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Captain’s Cabana is such a cute place! My kids (ages 9, 11, and 12) and I had a blast exploring the large amount of DVDs and games in the room. We especially liked the sand and pool toys available for us to use! The complex itself was easy to navigate and check into. We also loved how most places were within walking distance. My family and I will definitely consider staying here again during our next trip to Galveston!
Kristina L.
Overnattede 3 nætter i marts 2026
Verificeret anmeldelse
10/10 Fremragende
melissa e.
16. okt. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
The balcony seating was comfortable and offered beautiful sunrise views over the ocean while overlooking one of the pools. Truly the best of both worlds! Every little detail in the decor was so charming and the hosts were wonderful to work with!!
melissa e.
Overnattede 2 nætter i oktober 2025
Verificeret anmeldelse
10/10 Fremragende
Bettina S.
3. apr. 2026
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
One pool was very cold but the other one was nice .staff at counter wasn’t always well informed . Walked to three different buildings to get my laundry done only to find out that the washer in my building was actually working . Otherwise property is nice and our ci do was beautiful . Location was perfect within walking distance to Walmart .
Bettina S.
Overnattede 4 nætter i marts 2026
Verificeret anmeldelse
10/10 Fremragende
Christian F.
14. jun. 2024
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great stay!
This property was great! Right by the beach, short walk across the street! Perfect location! Kids had a blast in the pool and playing tennis!
Christian F.
Overnattede 2 nætter i juni 2024
Svar fra VrboOwner den 14. jun. 2024
We are so glad that you and your family enjoyed your stay with us!
Please watch your email for a discount code for your next trip.
The Gang at My Galveston Getaway
Verificeret anmeldelse
10/10 Fremragende
Judy V.
15. jan. 2024
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great view of water
We really enjoyed our stay in Galveston. Condo location and view were perfect.
Judy V.
Overnattede 5 nætter i december 2023
Verificeret anmeldelse
8/10 Godt
Summer-Renee B.
31. mar. 2026
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
We enjoyed our stay in this condo. It was clean, and very close to the beach. There were plenty of towels and dishes. Check in was easy. There was one heated pool and one regular. There was a hot tub just for adults. Walmart is right next door so that was convenient. We were able to sleep 3 adults and 3 kids because of the double futons. The only feature we found challenging was there was no full size refrigerator so it was hard to keep groceries for breakfast and lunch or even leftovers because the fridge was tiny. Otherwise we really enjoyed the stay!
Summer-Renee B.
Overnattede 4 nætter i marts 2026
Verificeret anmeldelse
10/10 Fremragende
Barbara B.
6. dec. 2024
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Galveston Get Away
We had a wonderful stay at this location. Very clean. Very nice.
Barbara B.
Overnattede 3 nætter i november 2024
Svar fra VrboOwner den 6. dec. 2024
We are so pleased that you enjoyed your stay and hope to have you Come Stay With Us again soon. We will be emailing you a code for future stays as our returning guests receive a discount when they book directly through us!
Merry Christmas from all of us at MyGalvestonGetaway
Verificeret anmeldelse
10/10 Fremragende
Juliana M.
4. maj 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Family time
The listing was just like listed. Very cute room. We loved it!! We would stay there again.
Juliana M.
Overnattede 1 nat i maj 2025
Verificeret anmeldelse
10/10 Fremragende
Johnny L.
3. sep. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great view and great location for the beach. Only hassle is the checkin process where you have to pay additional fees to park. They are up front about this, but still a hassle. Overall a great experience.
Johnny L.
Overnattede 4 nætter i august 2025
Verificeret anmeldelse
10/10 Fremragende
Shannon S.
27. aug. 2024
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Amazing stay
This property was so beach and cute! Everything was e needed was available. The view was amazing!!! We enjoyed all this place had to offer including easy parking pool beach and so many things walking distance. Thank you for allowing us to stay in your beach condo
Shannon S.
Overnattede 2 nætter i august 2024
Verificeret anmeldelse
10/10 Fremragende
Deanna A.
4. apr. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Spring break with the teen granddaughters
Condo had everything we needed. Was clean and stocked appropriately. Nice bit of beach "tools". Cutely decorated and beds were comfy. Great view from the balcony.
Deanna A.
Overnattede 3 nætter i marts 2025
Verificeret anmeldelse
10/10 Fremragende
Lisa S.
31. okt. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
We loved this condo. Perfect view, very close to the parking area so not a far walk at all. Even walking out the front door the view of the relaxing area of the hotel. While sitting on the balcony you had a view of the ocean and the pool We will most certainly be staying in the room more often when we come down. Even the decor was so cute and comfy. The thing I love the most with this is they also had beach things you could use, even a wagon. They had games inside to entertain yourself as well. We all around loved this stay and will be back! Thank you !
Lisa S.
Overnattede 3 nætter i oktober 2025
Verificeret anmeldelse
6/10 Okay
Caroline B.
2. okt. 2025
Synes godt om: Indtjekning, kommunikation, beliggenhed
Synes ikke om: Rengøring
The location is excellent as it is close to the Ocean, Walmart, and restaurants nearby. The pool area looked clean. The view from the balcony was wonderful. The issue for me was the bathroom. I could not stay but I received a full refund. If there was a similar unit in the complex I will rent in the future for sure.
Caroline B.
Overnattede 5 nætter i september 2025
Svar fra VrboOwner den 16. okt. 2025
We are so sorry you were unable to stay and we are glad that you were pleased with the full refund. We do appreciate it when guests bring things to our attention that need a little TLC.
Verificeret anmeldelse
8/10 Godt
Joanna S.
1. mar. 2026
Synes godt om: Rengøring, beliggenhed
Synes ikke om: Indtjekning, kommunikation
Came to Galveston with the family and ended up staying an extra night we had so much fun and enjoyed the escape. We’re a family of six, with four children from 7-16. And this location was exactly what I had hoped it would be. All the kids had a bed of their own. They spent hours in the heated pool and took many trips across the street to put our toes in the sand. There were games provided in the unit, beach toys and dvds. Overall we’ve had a great stay and look forward to visiting again. Our only complaints were that the property manager was a little hard to get ahold of, the tv in the bedroom doesn’t work, there are plugs hanging out of the wall in the bedroom and the kitchen drawers are a little janky. Nothing we couldn’t over look, but just for reference. Highly recommend!
Joanna S.
Overnattede 2 nætter i februar 2026
Verificeret anmeldelse
10/10 Fremragende
Brandon K.
24. mar. 2024
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Perfect
Can’t ask for anything better for the price. 10star cute house easy access to beach and great amenities
Brandon K.
Overnattede 2 nætter i marts 2024
Verificeret anmeldelse
10/10 Fremragende
Wendy V.
7. jul. 2024
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Good
Thakis
Wendy V.
Overnattede 3 nætter i juli 2024
Verificeret anmeldelse
10/10 Fremragende
Chester R.
19. mar. 2024
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
As described
Property was as described
Chester R.
Overnattede 5 nætter i marts 2024
Svar fra VrboOwner den 20. mar. 2024
It was our pleasure to have you stay with us! We hope to have you Come Stay With Us again soon. You will receive an email with a discount code for future rentals when booked directly through our office as a returning guest of MyGalvestonGetaway.
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Cathie
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MyGalvestonGetaway
Verificeret anmeldelse
10/10 Fremragende
Jill H S.
31. mar. 2025
Synes godt om: Rengøring, indtjekning, beliggenhed, annoncens rigtighed
Nice little condo
This condo was very clean & cozy on the inside, however facility is in need of a facelift. Overall the unit was great for me & my daughter. I would suggest the owners replace the sliding glass door bc it’s quite old & you can hear everyone around the pool when inside the unit. The view was very nice.
Jill H S.
Overnattede 3 nætter i marts 2025
Verificeret anmeldelse
2/10 Bundkarakter
Tiffany W.
2. sep. 2024
Synes ikke om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
No refund
Was told a refund would be sent to my card, waited about 5 days with no refund. Messaged them to get status, they said it would take 7-10 business days for refund. Waited till the 10th day with no refund and messaged them again. They then sent a copy of "refund policy" and stated "which refund do you think should be due as a result of this cancelation". I wanted info as to why they made me wait for a "refund" for 10 days to not issue one and they never communicated back. They ignored me after my response. I never booked with VRBO before, this was a first and I can say it will be the last after the way they handled this. Absolutely furious and disgusted by their service. I will be filing fraud through my bank
Tiffany W.
Overnattede 2 nætter i august 2024
Svar fra VrboOwner den 12. sep. 2024
We are certainly sorry that the cancelation policy did not appear clear to this guest prior to making the reservation - however it is in our stated policies. 8/11 reservation made for 8/31-9/2. Cancelation policy as stated in VRBO listing is "Guest receives 100.00% (less $100.00 taxable cancellation fee) if cancellation occurs at least 30 days before arrival; Guest receives 50.00% (less $100.00 taxable cancellation fee) if cancellation occurs at least 14 days before arrival; No refunds within 14 days of arrival." The 2nd payment was not made - only the first 1/2 so we could not issue a refund but the 2nd payment was not made. 8/14/2024 guest stated they wished to cancel their reservation - the reservation was cancelled, but as stated - 50% is nonrefundable unless canceled at least 30 days prior to scheduled arrival. The reservation was made within that 30 day cancelation policy. No refund was due as it was not paid.
Again - we are sorry that the cancelation was unclear to this guest - though it is stated on the VRBO listing.
Verificeret anmeldelse
10/10 Fremragende
cori d.
2. aug. 2022
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Nice place
Easy check in, quiet place, good space for my family (5yo, 3yo, infant). The pool is great for kids with the graded entry. Beach access right across the street with rentable chairs/umbrella option. The do have some great beech toys and a wagon type carrier to borrow, which was super helpful. There's only a mini fridge with freezer, so plan accordingly.
cori d.
Overnattede 4 nætter i juli 2022
Verificeret anmeldelse
10/10 Fremragende
Jeannie L.
25. jul. 2022
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great Place
We enjoyed our stay very much. Loved the view and very happy with the 2 couches in the living area. Along with the 4 chairs at the table we could all comfortably hang out and eat together.
The members of my group said they would stay at this exact same place again. That's a first for this group. Really liked the toaster/ oven combo also .
The only complaint I have is with the faculty itself. Because of the fence around the property with a code needed to open the gate getting all the stuff and the kids to the beach was hard. Also though I understand why we all hated wearing the pool armbands everywhere for the duration of our stay.
Jeannie L.
Overnattede 3 nætter i juli 2022
Verificeret anmeldelse
10/10 Fremragende
Jamie M.
3. jul. 2022
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great location
Was a great spot. The only thing that could approve was the curtains in the condo needed to block out more light.
Jamie M.
Overnattede 2 nætter i juli 2022
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