Overall, we enjoyed our stay in Galveston! This is a nice property in a convenient location with quick access to the beach across a quiet road. The home was clean, the beds were very comfortable, and we enjoyed exploring Galveston.That said, there were a few operational and safety issues that impacted our experience:Late Check-in Delay: After an 11-hour drive, we arrived at 8 PM to a malfunctioning keypad (low battery). Because the property management office was closed, it took significant effort, searching through phone menus to reach someone for a backup key code. The issue took 45 min to resolve, ultimately giving us access to physical key for the front door. We accessed the door with the key during our stay. Pests: We noticed large roaches inside the living area and kitchen, as well as on the outdoor deck. A regular extermination plan would help immensely.Unacceptable Safety Breach: On our last night around 4:00 AM, an intruder walked into the locked home and tried entering my elderly mother's bedroom. She managed to yell at him to leave, and he did. We had to secure the door with a chair for the rest of the night. We strongly encourage the host to rekey the doors and check all entry points, as code or lock security seems compromised.