Modern Luxury & Privacy, 3BR Condo Sleeps 8+ Free Attraction Tickets!

Thank you for taking the time to share your feedback. We’re glad to hear that you found the property clean and that our support team was responsive when needed. We apologize that you did not receive the level of communication you expected earlier in the process. We understand that having timely arrival information well in advance helps guests feel prepared and allows them to focus on enjoying their vacation, especially when visiting for a shorter getaway. Your feedback regarding communication timing has been shared with our team for review. We’re also sorry that you experienced issues during your stay that required reaching out to our staff. While we’re happy our team was able to assist, we understand that your goal was to spend your limited vacation time relaxing and enjoying the property. Thank you again for your honest feedback. We appreciate your comments and will continue working to improve both our communication and guest experience. Warm Regards, Benchmark Management

Hello Brandi, Thank you for your kind review! We're delighted to hear that you enjoyed the house and location. We look forward to welcoming you back in the future. Sincerely, Benchmark Management

Thank you so much for your wonderful review! We are thrilled to hear you enjoyed the location and how convenient it was to explore both Rosemary Beach and Seacrest Beach. It is great to know you appreciated the sense of privacy and security within the courtyard while still being so close to everything the community has to offer. We are also happy to hear the pool access, complimentary shuttle, and overall convenience helped make your stay even more enjoyable. Your kind words about the furniture and finishes mean a lot, and we are delighted the property met your high expectations. We truly appreciate your feedback and look forward to welcoming you back soon! Warm Regards, Benchmark Management

Thank you for taking the time to share your detailed feedback, Julie. We are glad to hear that you enjoyed the convenient location, nearby shops and dining, and easy access to the beach shuttle. We sincerely apologize for the difficulties you experienced during check-in and understand how frustrating that must have been after a day of travel. We also appreciate you bringing your concerns to our attention. We take these comments seriously and will share your feedback with our team so these items can be reviewed and addressed. We are grateful for your helpful feedback and hope to have the opportunity to provide you with a smoother and more comfortable experience in the future.

Thank you so much for your wonderful review, Susan! We're delighted to hear you found the home beautiful, clean, and well equipped. It was a pleasure hosting you, and we'd love to welcome you back for another stay at Tranquility anytime. Safe travels!

Thank you for your wonderful review! We are thrilled to hear that our space was perfect for your family and that you enjoyed the private courtyard. We also appreciate your kind words about our convenient location. We hope to have the pleasure of hosting you and your family again in the future!

Carleigh, Thank you for sharing your experience, and we're pleased to hear you found our place lovely. However, we deeply regret the inconveniences you encountered during your stay. We apologize for the issues with the mattresses, Wi-Fi, and appliances. This falls short of the experience we aim to provide. Additionally, the lack of access to amenities and poor communication are matters we take seriously. We are happy to update that we have revamped our communication processes to best serve our guests with an updated guidebook program that clearly outlines access codes, amenities, safety information, and so much more! We have also changed to a different after-hours service that is able to assist our guests with some non-emergency items and information, all the while still escalating matters to members of our team when necessary. We sincerely hope you might reconsider and give us another chance to showcase the improvements we've made. Your experience matters, and we're dedicated to ensuring a much smoother and enjoyable stay during any future visit. Sincerely, Benchmark Management

Thanks for staying with us at this property. We are so delighted to hear that you found the home beautiful as we truly do our best to maintain these properties. We are also happy that you loved the proximity to local areas and businesses. Regarding codes; please note that these are sent prior to arrival via the guest guidebook. We will however make the necessary checks to ensure that these can be easily found by guests. Thanks also for your feedback regarding utensils. We apologize for the inconvenience. We will pass this along to the proper parties to ensure this will not be an issue for future stays. We do hope we can welcome you again soon for another lovely experience. Regards Benchmark Management

Hi Michael, thanks for staying with us at this property and for providing us with this review. Please note that the starter kits provided are complimentary and are meant to cover your needs before you get to the store to do your shopping. We have also reached out to the maintenance team regarding the secondary bathroom. They will make the necessary checks and ensure this will not be an issue for future stays. Thanks again for choosing to stay with us. We hope we can welcome you again soon for a much better vacation experience. Regards, Benchmark Management

We're genuinely sorry to hear about the challenges you faced with the access codes and the pool during your stay. This doesn't reflect the level of service we aim to provide. We're actively investigating and implementing measures to ensure better communication and efficient resolution of such issues moving forward. Regards, Benchmark Management.

David, Thank you so much for leaving this wonderful review for Tranquillity at A La Paix. We are happy you enjoyed your overall time with us and we're sorry to hear that you experienced some internet issues. We try our hardest to get those types of issues taken care of as quickly as possible. The beaches and area can get a little crowded during Spring Break, and we try our best to combat that and take extra measures during that time. We hope we can continue to host you and your loved ones for many more years to come! Benchmark Management

Grant, Thank you for sharing your feedback regarding your recent visit. We do apologize for the issues you experienced during your stay with us. We try our best to ensure a smooth check-in upon arrival. During our peak season, we do our absolute best to be as responsive as possible when it comes to our guests’ needs, and we do apologize for failing to meet your expectations. We are glad to hear that you enjoyed the overall property and location, and we hope to have you again for a more accurate representation of Benchmark Management’s care and customer service. Sincerely, Benchmark Management

We are so delighted to hear that this was a great vacation spot for your family! We truly do our best to maintain these properties and to provide our guests with a lovely experience as such we are happy to hear that overall you had a great time. We also thank you for highlighting what you found unsatisfactory with the rental, we do apologize for any inconvenience these issues caused during your stay. In regards to the internet; please note that due to the service being provided by a third party vendor we have limited control over what we can do. In most cases we can only do a trouble shoot and reach out to the relevant company. Our internal maintenanceWe have taken your comment regarding the beach access into account and will ensure that this information can be easily found by guests for future stays. We are so happy to hear that despite the aforementioned issues you still had a great stay! Thanks again for choosing to stay with us! We would be honored to welcome you again for another lovely vacation experience. Regards, Benchmark Management