High Plains Hideaway-Cozy and convenient to TTU, LCU, Medical District and more!

Hi there- thank you so much for taking the time to leave a review, and I’d like to personally apologize that your stay wasn’t up to our standards. That’s disappointing to hear and I’d like to add that’s it’s certainly not the norm. None of the items mentioned were intended to be present during your stay and I apologize for the oversight on our part. No one lives in the house- however we did have a family stay for an extended time while their home in Lubbock was under construction. Unfortunately their house wasn’t completed at the time of your stay so we made other arrangements for for them but were unable to clear as much of their belongings as we needed to. But feedback both positive and negative helps us grow as a business so I do appreciate the review and sincerely apologize that we bit off more than we could chew that weekend and your stay didn’t live up to the standards we hold ourselves to week in and week out.

Thank you for your feedback! The home is a little older, and that front door lock will open with a gentle pull towards you when you enter the code if it doesn’t open right away. I never have an issue opening it first try, but I apologize if I didn’t make entry instructions clear enough! We have had issues with the master bedroom door not always wanting to catch on the door frame- but that’s 1 door, not multiple, and while it’s been adjusted multiple times- maybe it needs to be adjusted again! I apologize that we weren’t able to have live grass for you upon arrival though, and previous guests must have smoked outside. Thank you for your booking though, and the opportunity to continuously improve for future guests!