Hele boligen·Privat vært

Backyard Oasis Ideal for Spring/Summer! Pool, Misters, Bluetooth Speakers + more

Billedgalleri for Backyard Oasis Ideal for Spring/Summer! Pool, Misters, Bluetooth Speakers + more

Et vandfald i en anlagt have med en stenvæg og en pergola.
En udendørs bar med siddepladser af sten og en pejs i sten.
Et poolområde med en buet pool, liggestole og en bygning med store vinduer og stensøjler.
Et moderne køkken med træskabe, rustfrie hvidevarer og en stor køkkenø.
Et rum med stenvægge, reoler med forskellige genstande, et lille køleskab og en velkomst måtte.

Anmeldelser

9,6 ud af 10, Gæstefavorit
Blandt de bedst anmeldte overnatningssteder i dette område

Højdepunkter

  • Fantastiske naturoplevelser
    Gæsterne elsker stedets udendørsområder.
  • Spillehal/spillerum
    Et sjældent fund – sjov for alle aldre med en spillehal/et spillerum på stedet.
  • Oplev nærliggende seværdigheder
    Gåafstand til Mesa Riverview
3 soveværelser3 badeværelserPlads til 8 personer

Populære faciliteter

  • Privat pool
  • Boblebad på stedet
  • Mulighed for parkering på stedet
  • Hundevenligt
  • Køkken
  • Vaskemaskine

Udforsk området

Åbn kort
Mesa, AZ
  • Place, Mesa Riverview
    ‪7 min. gang‬
  • Place, Riverview Park
    ‪19 min. gang‬
  • Place, Sloan Park
    ‪6 min. kørsel‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪18 min. kørsel‬

Værelser og sovepladser

3 soveværelser (8 sovepladser)

Soveværelse 1

1 queensize-seng og 1 futon (dobbeltseng)

Soveværelse 2

1 queensize-seng

Soveværelse 3

1 kingsize-seng

3 badeværelser

Badeværelse 1

Badekar eller brusekabine · Toilet

Badeværelse 2

Toilet · Kun brusekabine

Badeværelse 3

Toilet · Kun brusekabine

Områder

Terrasse eller gårdhave
Veranda eller hawaiiansk terrasse
Køkken
Tekøkken
Separat spiseområde
Have
Spiseområde

Om overnatningsstedet

Backyard Oasis Ideal for Spring/Summer! Pool, Misters, Bluetooth Speakers + more

THE DESPERADO OVERVIEW
• 3 Bedrooms, 3 Bathrooms, Sleeps 8 adults
• Location: Mesa/Tempe, Arizona
• Single story house with massive backyard and pool
• WiFi: Free high speed WiFi provided
• Parking: Parking for up to 4 vehicles in driveway
• Guest Access: Access to entire home
• Notable Amenities: covered patio, pool, hot tub, bbq area, and outdoor living room misters (cools air 20 degrees); pool; three firepits; gourmet grill with bbq island and seating for 10; outdoor grotto bar; multiple patios/outdoor living rooms/seating areas; yard games; indoor/outdoor Bluetooth speaker system; rec room with pool table
• Nearby: Sky Harbor Airport, Sloan Park (Cubs Spring Training), ASU, Riverview Park, Phoenix Zoo, Old town Scottsdale, Talking Stick Casino, TPC Scottsdale, State Farm Stadium (Cardinals), Legacy Sports USA complex
• House Rules: Dog Friendly (2 max), no smoking, must be 21 to book, no jumping off pool waterfall

This Arizona retreat is waiting to welcome you for a fun filled desert escape! Packed with amenities, our three-bedroom home showcases recent updates encompassing Southwestern multicultural flare and will provide a perfect mix of fun and comfort for the whole group.

OUTDOORS BUILT TO ENTERTAIN
The expansive, private backyard is landscaped with palm trees and anchored by a large grotto style swimming pool complete with misters! Lounge in the shade of the covered patio with your favorite team playing on the patio tv, catch some rays on the pool loungers, or set the vibe by the Koi pond at the outdoor living room with the fire table and peaceful waterfall sounds. In the colder months, take a dip in the brand new, state of the art hot tub. Host a barbecue with the fully equipped gourmet grill (stocked with mini fridge, ice machine, and blender) and outdoor eating area for 10 or mix-up some cocktails for all-day happy hour at the custom grotto bar (also stocked with mini fridge, ice machine, and blender). Too keep you cool on those summer days we've got you taken care of with a powerful outdoor misting system that fully encapsulates the covered patio, outdoor eating area, and outdoor living room! If you prefer, connect via Bluetooth to our speaker system, outfitted both in the home and various locations around the backyard. While the grill sizzles, challenge friends and family to a few rounds of cornhole or ladder ball on the lawn. Lamp posts keep the areas warmly lighted and an outdoor fireplace and firepit complete your evening ambiance.

*Please note: the pool waterfall is not currently operational. The pool is not heated.

INDOORS
The interior is comfortable with beautifully appointed southwest furnishings and offers plenty of room to spread out with separate living and family rooms. Gather around the tree on Christmas morning. Turn on the game or cozy up on the large sectional for family movie night on the massive smart TV in the family room. You will find a rec room, complete with a pool table, dart board, bar seating, sofas, a TV, and an extra full size fridge. Enjoy some quiet reading time, play games, or chat with friends time in the living room. The kitchen comes fully equipped with all the major appliances - including a crockpot, Keurig and blender - cookware, and serving utensils for cooking at home with ease. There's eat-in seating for five between the breakfast bar and bistro set. Enjoy family meals or grab a game from the cupboard for family game night at the dining room table with room for 8. Home essentials include central air-conditioning, free WiFi, and a washer and dryer. Family amenities include a Pack-N-Play and high chair, and both a queen blow up bed and queen rollout bed located in the queen bedroom closet.

Two guest rooms have access to a shared, full bathroom with double sinks. The primary guest room includes a smart TV and spacious en suite with a huge walk-in shower and direct patio access. The third bathroom is accessible from the outdoors.

THE AREA
Located within 30 minutes of all major attractions in the Phoenix/Scottsdale area with easy access to Loop 101 and 202. Mesa Riverview is 0.5 miles away and includes a Walmart for grocery needs, Starbucks, Chick-fil-a, movie theatre, & numerous restaurants (we like the Henhouse Café). Tempe Marketplace is also only 2.5 miles down the street with many additional essential stores and destination restaurants. Get to Cubs Spring Training in 2 minutes, ASU Sun Devils Stadium in 10 minutes, TPC Scottsdale in 20 minutes, and State Farm Stadium in 30 minutes. Riverview park is one mile away and provides ample outdoor space for walking dogs, strolling along the water way, or letting the kids burn off energy at the large playground.

Notable attractions:

Sky Harbor Int Airport - 9.2 miles
Sloan Park (Cubs) - 1.1 miles
Scottsdale Stadium (Giants) – 7.8 miles
Salt River Fields (Rockies) – 12.1 miles
ASU/Mill Avenue - 4 miles
TPC Scottsdale - 17.8 miles
State Farm Stadium - 30 miles
Old Town Scottsdale - 8 miles
Talking Stick Casino/Top Golf/Golf Course - 10.4 miles
Legacy Sports USA Complex - 22.3 miles
Riverview Park - 1 mile
Phoenix Zoo - 9.2 miles
Odysea Aquarium – 10.8 miles
Barrett-Jackson Auto Auctions – 18.3 miles
Legoland - 9.3 miles

Water Parks/tubing:
• Great wolf lodge - 10.3 miles
• Mesa Golfland Sunsplash (mini golf and water park) – 4.3 Miles
• Oasis Water park – 10.5 Miles
• Salt river tubing – 20 Miles

Golf Courses:
• Longbow Golf Club – 11.3 miles
• Dobson Ranch Golf Course – 4.9 miles
• Papago Golf Club (home of the Sun Devils golf teams) – 8.8 miles
• Grayhawk Golf Club – 20 miles
• The Phoenician – 10.9 miles
• Camelback Golf Club – 13.4 miles

UPCOMING EVENTS IN THE AREA
ASU First Day of Classes: 8/22/24
ASU Football: 8/31/24 - 11/30/24
NASCAR Championship Weekend: 11/8/24 - 11/10/24
Fiesta Bowl: 1/1/25
WM Phoenix Open: 2/3 - 2/9

Tilføj datoer for priser

Lignende overnatningssteder

Husregler

Indtjekning efter kl. 16.00
Udtjekning inden kl. 11.00
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Børn

Børn i alderen 0-17 år er tilladt
Please note pool does not have a gate
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Begivenheder

Tilladte arrangementer: familiesammenkomster, fødselsdagsfester og bryllupper
Events are an additional charge of $2,000
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Kæledyr

Kæledyr er tilladt: Kun hunde under 23 kg hver (maks. 2 kæledyr i alt)
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Rygning

Rygning er ikke tilladt
No jumping off pool waterfall Do not change any settings on pool equipment

Vigtige oplysninger

Godt at vide

Overnatningsstedets nr.: 3020214vb
Dette overnatningssted administreres af en privat vært (en person, der ikke udlejer som virksomhed eller erhverv). EUs forbrugerlov, herunder fortrydelsesret, gælder ikke for din reservation. Din reservation er dog dækket af din private værts afbestillingsregler.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Fester og events (inkl. familiesammenkomster, fødselsdagsfester og bryllupper) er tilladt på stedet. Maks. antal deltagere: 25
Besked fra værten: Events are an additional charge of $2,000
Værten har angivet, at der er en kuliltealarm på overnatningsstedet
Værten har angivet, at der er en røgalarm på overnatningsstedet
Overnatningsstedets sikkerhedsforanstaltninger inkluderer førstehjælpskasse og lås med dødbolt
Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig

Om området

Mesa

Denne feriebolig befinder sig i Riverview – et område i Mesa, der ligger tæt på et vandland. Scottsdale Fashion Square og Arizona Mills Mall er begge et besøg værd, hvis shopping står på agendaen. Er du mere interesseret i stedets natur, kan du med fordel besøge Tempe Town Lake og Tempe Beach Park. Ser du frem til et event eller en sportbegivenhed under dit ophold? Se, hvad Chase Field eller Mortgage Matchup Center har på programmet. Udforsk områdets muligheder for oplevelser på, i og ved vandet såsom svømning i nærheden, eller nyd godt af den fri natur ved at kaste dig ud i mulighederne hvad angår vandring.
Kort
Mesa, AZ

Hvad ligger i nærheden?

  • Mesa Riverview - 7 min. gang - 0.6 km
  • Riverview Park - 19 min. gang - 1.6 km
  • Cinemark Mesa 16 - 2 min. kørsel - 1.2 km
  • Sloan Park - 6 min. kørsel - 3.1 km
  • Arizona State University - 9 min. kørsel - 8.3 km

Sådan kommer du rundt

  • Alma School / Main Street Station - 3 min. kørsel
  • Mesa, AZ (MSC-Falcon Field Municipal) - 14 min. kørsel

Restauranter

  • ‪McDonald's - ‬19 min. gang
  • ‪Circle K - ‬20 min. gang
  • ‪Raising Cane's Chicken Fingers - ‬3 min. kørsel
  • ‪McDonald's - ‬3 min. kørsel
  • ‪Circle K - ‬6 min. gang

Ofte stillede spørgsmål

Har Backyard Oasis Ideal for Spring/Summer! Pool, Misters, Bluetooth Speakers + more en pool?

Ja, dette overnatningssted har en udendørs pool.

Er Backyard Oasis Ideal for Spring/Summer! Pool, Misters, Bluetooth Speakers + more et kæledyrsvenligt overnatningssted?

Ja, dette overnatningssted tillader hunde (maks. 2 i alt) med en maksimumvægt på 23 kg pr. kæledyr.

Hvor meget koster parkering hos Backyard Oasis Ideal for Spring/Summer! Pool, Misters, Bluetooth Speakers + more?

Der er mulighed for parkering på overnatningsstedet.

Hvornår er indtjekning på Backyard Oasis Ideal for Spring/Summer! Pool, Misters, Bluetooth Speakers + more?

Indtjekning starter kl. 16.00.

Hvornår er udtjekning på Backyard Oasis Ideal for Spring/Summer! Pool, Misters, Bluetooth Speakers + more?

Udtjekning er kl. 11.00.

Hvor ligger Backyard Oasis Ideal for Spring/Summer! Pool, Misters, Bluetooth Speakers + more?

Dette feriested med familievenlig profil ligger i Riverview i Mesa, kun 2 km fra Mesa Riverview og Riverview Park. Derudover ligger Salt River og Sloan Park ca. 3 km derfra.

Anmeldelser

9,6

Enestående

Anmeldelser vises i kronologisk rækkefølge og har gennemgået en modificerings- og verificeringsproces, medmindre andet er angivet.
Få mere at videÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 19 af i alt 20 anmeldelser
Bedømmelse på 8 − Udmærket. 0 af i alt 20 anmeldelser
Bedømmelse på 6 − Okay. 0 af i alt 20 anmeldelser
Bedømmelse på 4 − Dårligt. 0 af i alt 20 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 20 anmeldelser

9,6/10

Rengøring

10/10

Indtjekning

9,6/10

Kommunikation

9,6/10

Området

9,6/10

Annoncens rigtighed

Anmeldelser

Verificeret anmeldelse

10/10 Fremragende

Barbara H.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
The back yard was truly amazing!!
Overnattede 9 nætter i marts 2026
Verificeret anmeldelse

10/10 Fremragende

Megan M.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
The house was really great. Clean, great labeling, welcoming, lots of great details. We loved the hot tub, pool, games and pool table. Would definitely stay again.
Overnattede 2 nætter i februar 2026
Verificeret anmeldelse

10/10 Fremragende

Matt F.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
We absolutely love this place.It is perfect in every way. We can't wait to go back.
Overnattede 4 nætter i juli 2025
Verificeret anmeldelse

10/10 Fremragende

Jason H.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
This place was exactly what we were hoping for! You can tell someone took a lot of time and effort in making this place what it is. The majority of our time was spent in or around the pool, which was awesome. We really liked the fact that it wasn't heated, which allowed us to cool off on the hot days. Although it wasn't really hot enough to need the misters on our trip, we tried them out and found they make a noticeable difference. Cooked up some nice steaks on the BBQ one night, and ate on the patio several times. There are too many things to list, but a couple small touches that I thought were cool were the cold pint glasses in the freezer and the craft ice molds. Hopefully this place will be available next time we head to Phoenix/Mesa for vacation. We'd love to come back.
Overnattede 7 nætter i april 2026
Verificeret anmeldelse

10/10 Fremragende

Kerri M.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Vacation

Everything was great. Will definitely go back.
Overnattede 8 nætter i juni 2025
Verificeret anmeldelse

10/10 Fremragende

donald r.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Our stay at this beautiful home was nothing but AMAZING! The home was very clean and had everything we needed. And that backyard was to die for! I give this home a 5 star and would recommend it to anyone. Can't wait for our next visit!
Overnattede 2 nætter i juni 2025
Verificeret anmeldelse

10/10 Fremragende

Marie G.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Amazing

We had an amazing stay!!! Everything was perfect!! Can’t wait to visit again!!!
Overnattede 3 nætter i maj 2024
Verificeret anmeldelse

10/10 Fremragende

Nathan B.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

the funnest house

this house was honestly so great to us. We celebrated my brother‘s 21st birthday here and between the amazing pool and Jacuzzi, perfect lounge areas, a great grilling station and a fun garage with a pool table and darts honestly couldn’t get much better
Overnattede 2 nætter i juni 2025
Verificeret anmeldelse

10/10 Fremragende

Robert F.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Best vacation yet

The property is absolutely beautiful. The place had every amenity i could think of. The atmosphere was perfect for wanting to forget life for a little bit and live like a rich person.
Overnattede 3 nætter i september 2024
Verificeret anmeldelse

10/10 Fremragende

James E.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Hiding from the sun!

This property was awesome. The owners were easy to work with regarding a super late arrival. Good communication. The pool, the yard, the garage pool table room, absolutely amazing. Home was very well put together. If you forgot, they had it!
Overnattede 4 nætter i juli 2025
Verificeret anmeldelse

10/10 Fremragende

Craig L.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Family Thanksgiving

Nice clean house, plenty of space. Bedding and towels very nice. Bathrooms very nice. Many games in top condition was a bonus.
Overnattede 5 nætter i november 2024
Verificeret anmeldelse

10/10 Fremragende

Melony T.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Amazing backyard!

Our stay was wonderful! We spent so much time sitting in the backyard! The back seating are by the koi pond was my favorite. We will be back sometime warmer in the future so we can use the pool!
Overnattede 4 nætter i marts 2023
Verificeret anmeldelse

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great Home

Great home in a quiet neighborhood in Mesa. Plenty of space to entertain and relax. Would highly recommend this home. Host eere very accomodating. Everything you need for an extended stay.
Overnattede 7 nætter i juni 2023
Verificeret anmeldelse

10/10 Fremragende

Tim K.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great Mesa Getaway

5 Stars my family and had a great time the house was awesome and the backyard was even better...Mitch and Denise let us have a early check in on short notice and were very helpful....thanks again
Overnattede 3 nætter i august 2024
Verificeret anmeldelse

10/10 Fremragende

Matthew S.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Excellent Experience

Everything about this rental was top shelf. Great communication from Brittany set the table for a great stay. The property was very nicely appointed. It was clear the owner takes pride in the place and in making a great experience. Location was great. Thanks for a great experience.
Overnattede 18 nætter i marts 2023
Verificeret anmeldelse

10/10 Fremragende

Chelsie R.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Absolutley amazing home! Felt like we were on a true vacation.

We had pur family come together and spend the weekend together away from and having fun. This place was the absolute best with the pool, hot tub, yard games, outdoor mister system, TV on back porch, and the music playing throghout the entire house and outside. My sister flew in from Ohio to spend the weekend with us, so she was amazed at the beauty Arizona has to offer, specially with this property. We had such a good time, we will remember this staycation forever! Also, they allowed us to extend our stay one more night because we were enjoying ourselves so much!
Overnattede 2 nætter i maj 2024
Verificeret anmeldelse

10/10 Fremragende

Marie F.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

We loved this place!

We loved our stay at Mitch & Denise’s beautiful home! I cannot say enough how wonderful it was to walk into a home and be trusted with so many amenities-big and small! The decorating is impeccable and the bedding was so comfortable! Literally, there was not one thing they had not thought of for us! Everything is so well thought out and the back yard is incredible. I would love to stay here again and I NEVER say that! Thank you for sharing your home with us. Your love for it shines through!
Overnattede 7 nætter i februar 2023
Verificeret anmeldelse

10/10 Fremragende

Sheldon B.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Backyard paradise

Property is spectacular, amazing, and relaxing. We all enjoyed the pool, hot tub, and outside seating entertaining areas. My wife enjoyed the shower in the master bathroom. My son enjoyed the pool table and dart board. My daughter loved the comfortable beds. Everything was well stocked the hosts were really thoughtful providing drinks in the fridge and toiletries in case you forgot something. There were also plenty of pool toys, outdoor corn hole, lawn janga, ladderball, and plenty of board games. They also responded immediately to questions we had. The property is also close to everything, resturants, grocery stores, malls, and movie theaters. We will stay here again.
Overnattede 2 nætter i juni 2024
Verificeret anmeldelse

10/10 Fremragende

Emily R.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Good house, AMAZING BACKYARD

This property is fantastic. Great location, especially if you’re going to Cubs spring training, as Sloan Park is literally three minutes away! The backyard is just fantastic! We only had four adults total, but the backyard has so much space we easily could have had a lot more. The misters are amazing for the super hot days. We had one small issue the first day, and the property manager and owners were amazing, and got back to me super quickly. Wonderful customer service. Also, all of us agreed, the beds were fantastic and we all slept so well!! My only small complaint is that there is no door for the master bathroom, just a curtain. If you’re not one who needs privacy, it is no problem, but I would get up and use the outside bathroom often. (It is a very nice bathroom, it’s just slightly annoying in the middle of the night). All in all, we had an amazing stay and would definitely come back!!
Overnattede 8 nætter i september 2024
Verificeret anmeldelse

2/10 Bundkarakter

Michael I.

Synes godt om: Indtjekning
Synes ikke om: Rengøring, kommunikation, beliggenhed, annoncens rigtighed

Not as advertised!

Unfortunately, this rental completely missed the mark on all the things we prioritize when traveling. We ended up staying just one night before booking a much cheaper—and significantly nicer—place nearby. While the owners refused to offer a refund, we decided to cut our losses and chalk it up to a lesson learned.It honestly baffles me how this property has so many 5-star reviews. Based on our experience, we can’t help but question their validity.Here’s what we encountered:1.Unusable Pool – The pool was murky, cloudy green, and clearly hadn’t been properly cleaned in some time. It was not even remotely usable upon arrival. The listing photos were completely misleading.2.Poor Lighting – The house was dimly lit throughout, with some rooms using strange colored bulbs instead of brighter, functional lighting. It added to an already gloomy atmosphere.3.Cluttered & Overdecorated – The interior felt chaotic and cluttered. It was clear the photos online were curated carefully because what we walked into did not match the images at all.4.Lack of Cleanliness – Several areas had clearly been skipped during cleaning. There were dead flies on window sills and grime near wall outlets and beds.5.Expired Pantry Items – While a stocked pantry might be a perk for some, it’s only helpful if the food isn’t expired. There was old food in multiple places, which felt careless.Bottom line: we wouldn’t recommend this property and suggest looking elsewhere.
Overnattede 8 nætter i april 2025
Svar fra VrboOwner den 15. apr. 2025
We believe this review is an attempt to discredit a property that has consistently received glowing, all five star reviews from many respectful guests. This guest had mentioned us just days prior to check in that they missed reading in our listing the pool is not heated. Not so coincidentally, they then arrived and immediately wanted to cancel their stay and receive a refund for some of the issues they cite here. We offered several times to immediately come out and resolve any issues and they refused. They then quickly decided to leave the property and began sending us messages insulting our home, our décor, and us as hosts. We’d like to address some of the claims they made and we would appreciate if our future guests could take the time to read it: The pool: it is professionally maintained on a weekly basis. We verified with our maintenance crew that it was cleaned and serviced shortly before arrival, as well as our cleaning crew and a property check done the day before checkin and the pool was both crystal clear and all chemicals tested to standard levels. When our guests let us know on Sunday after checking in that the pool was “unusable”, we offered to come on property immediately ourselves to address the situation (as our pool cleaners don’t work weekends) and they refused. We asked them to at least send photos so we could assess and send to our pool cleaner for service the next day and they refused to do that as well. Our communication on this matter was quick, kind, and understanding with the ultimate goal of doing whatever was needed to ensure their stay matched both their standards as well as ours. Within a half hour of their departure, we were able to convince our pool cleaner go take a look and take photos of the pool’s condition as well as a water test and it was both crystal clear and chemically standard. The only thing we discovered were some small leaves/yard debris that had blown onto the surface from the wind. The claim it was “green and murky” is a wild exaggeration, if not completely false. Poor lighting/décor: Guest said later they had been looking for a “minimal spa like experience”. While we have added a few pieces over time, it is clear that minimal is not the style of our home and it is difficult to offer condolences that they did not enjoy this when it is accurately shown in our listing photos. Many guests love the warm, eclectic style of the home—if that wasn’t to their taste, that’s simply a difference in aesthetic preference. We’ve taken the time to choose upgraded furnishings and decor from local art stores that are meant to provide a fun and interesting southwestern experience for our guests, and quite honestly we’ve never received anything but compliments in this regard. They were upset at one point in their messages that we had moved a piece of décor from one room to another, making the photos online “inaccurate”. They were also unhappy with our “theme” not being consistent because we have a koi pond on property. Speaking of the koi pond, we welcome our guests to feed the koi fish as a fun activity and leave instructions on how to do so if you please. They saw this as making them responsible for our fish after they had already left their pets at home because they didn’t want “work to do on vacation”. Cleanliness: We had the home deep cleaned by our extremely thorough cleaning team prior to this stay, and cleanliness is one of the most consistently praised aspects of our property. Again the guests refused to send us photos of any “flies” or “grime” and only sent us a photo of some dust behind the bed. While we’ve addressed that with our cleaners, we feel the usable surfaces of the home were very clean and these claims were again, baseless. To address the spoiled food, the guest is referring to individual coffee creamer packets they say had gone bad. We try to provide our guests with any small comfort we can think of (such as coffee supplies ready for the morning in case you got in late the night before). Unfortunately these may have expired before we realized it, but we are under no obligation to provide those things, they are extra. We also went our of our way to leave a welcome basket of margarita supplies and cold water in the fridge for their arrival. We try to go above and beyond to provide our guests with a great experience. We take a lot of pride in being good hosts and flexible with our guests. If the stay is not to their expectations for one reason or another, we would have been more than happy to work with them on a resolution that was fair for all. However, when a guests refuses our assistance in rectifying any grievances, will not provide us even photos and instead completely disrespects us and our home in private messages, our willingness to offer a refund diminishes. After several years of providing exceptional vacation experiences for our guests, this is certainly one of the more unfortunate situations we have encountered.

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Vært: Mitch and Denise

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