Outpost: Grand View 491S

Hi Melissa, We are so glad to hear you enjoyed your honeymoon at Grand View 491S! We apologize for the missing dish soap and garbage bags--these items should have certainly been restocked prior to your arrival. We would have been happy to deliver these items had we known they were missing, but we understand if you did not want your vacation to be disrupted. We can certainly pass your feedback regarding throw blankets along to the homeowner, who I'm sure will take your guest insight to heart. It was a pleasure hosting you for such a special trip! We'd love the opportunity to do so again should you ever return to the area in the future. - The Outpost Crew

Hi Glen, Thank you for taking the time to review your recent stay. We’re sorry to hear about the issues with the fan noise and the coffee pot. Our team would have been happy to address these concerns during your stay had we known, and we apologize if they impacted your rest and comfort. Since your departure, the coffee maker has been replaced. Additionally, our team looked into the fan noise you mentioned but was not able to hear anything. Regardless, we will keep this on our radar and address it if it comes back. We appreciate your feedback, as it helps us continue improving the guest experience, and we hope that, despite these issues, you were still able to enjoy your time in Jackson. All the best, The Outpost Team

Hi Joe, Thank you for taking the time to share your feedback regarding your recent stay at Grand View 491s. We are truly sorry that your experience did not meet the comfort standards we aim to provide. We regret that the primary bedroom mattress did not offer the level of comfort you expected. While we haven’t received any other complaints regarding its comfort, we value your input and have passed your feedback along to the homeowner, should they wish to explore potential updates. Additionally, we appreciate you bringing the missing trash can to our attention; one has now been purchased and delivered to the home. Regarding the microwave, our maintenance team has inspected it, and we are continuing to monitor its performance to determine if a replacement is necessary. Your thoughtful suggestions are invaluable in helping us enhance our property, and we hope these improvements will make future stays much more comfortable. Best, The Outpost Team

Hi Danny, Thank you for taking the time to share your feedback about your recent stay at Grand View 491S. We truly appreciate your input as it helps us improve our services and provide a better experience for our guests! We are delighted to hear that you overall enjoyed the room and appreciated the convenient location in the town of Jackson. I apologize for the inconvenience you encountered during your stay regarding the linen bag left behind. We will be sure to address this with our cleaning and inspection teams so this does not happen for future reservations. I am also sorry to hear about the noise disturbances you experienced from neighboring rooms. We understand how important a good night of sleep is prior to traveling. If you ever stay with us again we would be more than happy to reach out to the HOA if there are any neighboring units not complying with the quiet hours of the complex which begin at 10:00 pm daily. Thank you again for your review, and we hope to have the opportunity to host you again in the future, providing you with an even better experience that meets and exceeds your expectations! Best, The Outpost Crew

Hi James, Thank you for taking the time to review your recent stay at Grand View 491s. We hope that you enjoyed your time in Jackson and are truly sorry that your experience fell short of your expectations. As soon as we received your request, we immediately contacted the HOA, and they assured us they would reach out to the neighbor regarding the issue. We regret that the noise persisted despite these efforts and apologize that this affected your overall stay. Please know that your input is invaluable in helping us improve our service, and we are committed to delivering a five-star experience to all future guests. Thank you, The Outpost Team