Enclave B202 - Your Next Favorite Beach Getaway!

Thank you for your review and for your kind comments about the condo. I'm glad you found it clean, comfortable, and as advertised. I sincerely apologize for the frustration you experienced with the beach chair vendor. The complimentary chair service is an amenity I provide at my own expense to enhance my guests' vacation experience, and I agree that the level of service you described is unacceptable. While the vendor operates independently and is outside of my direct control, I take feedback like this very seriously. I have already addressed these concerns with the company and made it clear that I will not tolerate my guests being treated in this manner. I would also note that your stay occurred during the 4th of July holiday week, traditionally the busiest week of the year in Destin, with both the building and beach operating at maximum capacity as America celebrated its 250th birthday. While that may help explain some of the challenges experienced throughout the property, it does not excuse poor customer service from any vendor. Regarding the lobby cleaning and water pressure, these concerns were not reported by other guests during that same period. In fact, across nearly 100 five-star reviews on another rental platform, these issues have not been mentioned. Nevertheless, I appreciate you bringing them to my attention so they can be reviewed. Thank you again for your feedback. I remain committed to providing the best possible experience for all of my guests.