Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall, we had a great stay! The condo was clean, conveniently located, and as advertised. The owner and rental company were responsive and helpful.The living room TV stopped working during our stay, and the owner promptly submitted a service ticket. Someone came out quickly, but the TV needed to be replaced. Since a replacement wasn’t immediately available, we had the bedroom TV moved into the living room, which worked well. The replacement was installed on our last night. We appreciated how quickly the owner addressed the issue.There were two areas that could use improvement. The outdoor cushions had a substantial amount of bird droppings on them. While this is understandable to some extent outdoors, there was enough to make us uncomfortable sitting on them, so we flipped the cushions over.Our biggest disappointment was that the resort’s hot tub was out of service for our entire stay. This was one of the amenities we specifically wanted when choosing a place to stay. We did not see anyone working on it, and resort management did not appear to make repairs a priority.Despite these concerns, we enjoyed our stay. The owner and rental company were fantastic; our main disappointment was with the resort’s handling of the hot tub.