At first, we couldn’t wait to arrive, but when we there, we didn’t receive a welcome notice to get into the unit. Upon arrival, the door was unlocked and we were able get in however didn’t have a way to lock the door and felt unsafe. I had to ask someone who referred me to the maintenance person. He tried calling the host with different numbers and couldn’t get an answer. When we finally were able to reach the host, he told me the lock number but the smart lock wasn’t working properly and needed batteries which the host said he had just replaced them recently. Issues with the unit: The couch was dirty and stained. They only gave us 4 bath towels (none extra), The TV wasn’t connecting to the internet. We texted the host and he wasn’t helpful and responsive enough. The sliding door lock is broken and a piece off the bottom frame is missing. The master bedroom sheer curtain made it difficult to change in fear the neighbors can see us. The water in master bathroom sink wasn’t going down when just brushing teeth. The shower has mildew on the bottom and bits and pieces were coming off when taking a shower. The other bathroom shower was a jacuzzi tub (jacuzzi not working) though you were able to shower, it was difficult to climb into the very high tub. The kitchen was ok. Some items needed to be rewashed. They had a can opener that had rust on it and the toaster oven was unkept. Overall this unit needs an overhaul or a new management. I’m sure I’m missing issues.