One star feels generous. This townhouse was so filthy and unprepared that we couldn't stay there on our first night.We received no check-in instructions. After repeated unanswered messages and calls, we spent 45 minutes with Vrbo support just trying to get inside. Once we did, we found dirty sheets and towels piled on both beds, garbage still in the trash cans, and a townhouse that had not been cleaned. We had to leave and stay in a hotel.We returned the next evening to made beds and emptied trash, but the problems continued. We found cockroaches, spiders, and spiderwebs throughout the townhouse. We couldn't locate extra blankets for the chilly nights and had to order our own.Then a COCKROACH CRAWLED ON ONE OF US WHILE WE SLEPT. That was the breaking point. We checked out a night early rather than spend another night there. We documented the conditions.The host blamed the cleaner and said, “This isn’t the standard we usually maintain.” Whatever the excuse, guests should not have to fight to enter a rental, flee to a hotel because it hasn't been cleaned, or wake up with a cockroach crawling on them.This was not a minor inconvenience or a few overlooked details. It was a shocking failure of basic cleanliness and guest readiness. We would never stay here again, and I strongly caution others against booking this townhouse.