Tranquil & clean 5-acre getaway

Thank you for sharing your feedback William. We do this all to provide a great experience to our guests. Hope you stay with us again here at Belladeux!

Thank you for sharing your feedback Oliver and we're really glad that you enjoyed your stay here at Belladeux. The pool and ping pong are not the full size and we've edited our listings based on your suggestions. Hope you'll stay with us again soon!

Thank you for sharing your wonderful feedback and we're very glad that you enjoyed your stay here at Belladeux. We make sure that all expectations are met by our guests and provide you with an experience like no other. Hope you stay with us soon!

While we appreciated Craig and his group of guests coming to our home, we are surprised to see the outlier low review from their group. (1) Our home indeed has a 9pm quiet hours and low-light request to protect the neighborhood. To future renters, this home is a stunning get away, but being in the country, sound travels very far and it's great for star gazing because its dark. We have had great experiences for many despite these requests - those who knows how to enjoy peace and quiet... after 9pm here is a great chance. Prior to 9pm, there are no restrictions and we even host select events; (2) We have a permanent outdoor lampost, but keep only one lightbulb lit after 9apm and it generates the ambient light, as well as lights up and down the stairs of the gardens; (3) We are not sure how to respond to the accusations that "lots of things are broken" unless they are mentioned individually as we have ongoing repairs and replacements for all services and amenities; (4) Shuffle board is standard size, not for children. The pool table and billiard table is a multi-game table that transforms between games - smaller than standard size, but not specific to just children - for adults too. The corn hole is full size; (5) the photographs are simple and straightforward images of the space; (6) The AC has a preset program like all homes, but has never been known to switch to heat - we were not contacted that this had occurred and question if even possible (we suspect it more likely that more than one person might have been attempting to modify the settings and might have accidentally turned on the heat - it's never happened before or since); (7) The living room fan was mislabed - so the fan button runs the light and the light button runs the fan; (8) feedback of shoes being left was immediately routed to the cleaning and turn-over professional and acknowledges as a missed item on our checklists - please accept our apologies (we were also not informed of this until the published review); (9) the same report was given to the cleaners about the fridge, but our pre-and post- turnover photographs show a well cleaned fridge (but it's not a brand new fridge) - we added a stand-alone ice machine and many guests have appreciate this very much; (10) the cameras are motion sensors so whenever approached, the lights would turn on - easily misinterpreted to be persistent checking ins - however due to the accusations herein and from other guests, cameras are to remain on for retroactive references without exception (unfortunately these kinds of guests make it requisite to protect against false accusations); (11) the pool has not had any prior reports of harming guests--- only with prolonged pool time can the skin fill with water (appear like a "prune" or "raisin") and be more easily hurt by the patio and pool surface (as with most any pool). We want to ensure that future potential guests know that Craig and his guest at multiple times communicated to us about the beauty of the property, but that they seemed frustrated at enforcement of the no-tobacco policy (which they violated on camera and with trash evidence), that they could not light an outdoor fire in the fire pit (which is seasonal by legal decree and prohibited by the county when it can cause a wildfire) - which they violated anyway (on camera). Sometimes when people feel angry about enforcing rules to keep the property and neighborhood safe and respected. While we appreciate every guest, in our experience as hosts, we invite readers to view such outlier reviews as this one with skepticism. We are happy to answer all questions and to welcome all respectful and honest groups to our relaxing and peaceful estate.