Bella Diosa "On the Green"

Thank you for your honest review!

Dear honeybees, Thank you for your great review of Bella Diosa! We do strive to add a personal touch so that our guests feel right at home. It is our pleasure to be available to help with your activities etc, to insure that you have a wonderful vacation in Sedona. We enjoyed meeting you both and we look forward to your return! You are welcome at Bella Diosa any time! Best Wishes, Aria

Dear wonderful guests, Thank you for your great review! It was our pleasure to host you! The condo was left very clean and we appreciate this so much! You are welcome back any time as long as we have availability. Thank you and best wishes, J & J

Dear Yerko, Thank you for your kind review of Bella Diosa. We do allow small well-behaved dogs at the condo. You are welcome to come back and bring your dog any time it is available. We hope to see you and your family in the near future!! Best Wishes and Happy New Year!! Joanne & Jeffrey

We are sorry that we didn't meet this guest's expectations. We have been running a successful business for many years with very few complaints. If we are told that something is amiss, we correct it ASAP. Though we do our best, sometimes our best efforts aren't enough. My husband thought she was lost coming through Cottonwood to Sedona, and only tried to help her with directions. For her computer issue, the guest said she was "technically challenged", so he set-up her computer WiFi for her. As far as cleanliness, we pride ourselves on maintaining a very high standard. We had a guest leaving the day she arrived so we did not check the bathroom drawers and cabinets. It was unfortunate that she found what she found. Most folks appreciate shampoos and other toiletries in case they forgot to bring them. We will be buying new towels and pillows now that we know. The pillows on the Master Bed are "My Pillows" as seen on TV. One returning guest said she loves the pillows! Living by the golf course has some disadvantages, especially in the summer, but no other guests have ever complained. We did apologize. For the gas BBQ, one just needs to turn on the LP tank valve. We do not like to bother our guests and we give them their privacy. However, we do like to meet them initially if possible. Per our Rental Policy, we provide ALL initial paper products and liquid soaps and detergents, and then it is up to the guest to provide more for longer stays. Some vacation rentals supply NO household necessities. It is healthier not to have the WiFi on while sleeping, so we have it on a timer. We do adjust the hours, at the guest's request. Their are no indoor plants, just outdoor. It's in our binder if the guest doesn't mind taking the hose and watering 4 little plants right outside the back door if we are traveling in the hot weather. The wood-burning fireplace works just fine, but a past guest did not know how to use it properly, so we closed it off. It was the month of May that this guest stayed! The fireplace will be available for the cooler weather. The one smoke alarm was sensitive so we temporarily disconnected it. There was a second smoke alarm, and a new exhaust fan now. All of the guest's issues could have been addressed, but she was uncommunicative. We would have given her anything she requested. However, the prior guest wrote a wonderful review and said that the beds were comfortable. We are grateful for the suggestions regardless.

Thanks for staying with us Maryanne! We are happy to hear that you enjoyed your stay!! Happy Holidays to you and yours, Joanne

Thank you for your kind words, dear Leslie & Ellen! We do strive to make Bella Diosa your home while away from home. We are so glad that you enjoyed your stay! Please know that you are welcome back any time! Hope to see you in the future. Best wishes to you both, Aria & Jeff

Dear Joey and Angela, Thank you for your detailed review!! We were honored to have you as our guests. We are happily looking forward to your return in the near future!! Please think of Bella Diosa as your "home -away-from-home." Wishing you and yours all the Best, Aria & Jeff

Dear John & Lynn, We are delighted that you enjoyed your stay at Bella Diosa! We do our best to make you feel at Home and give you your privacy. Since we are located close to Bell Rock and the back end of Cathedral there are many trails available on foot or on bike. When you return we will tell you about some other trails. You are welcome to come back next winter or any time it works for you! Thank you for sharing so that other guests may enjoy staying at Bella Diosa too! Best wishes to you both, Aria & Jeff

There's always a first time for everything! We take great pride in running a comfortable and clean home-away-from-home for our guests. We have always had great reviews for many years until now. We have many returning guests too. The reasons that we withheld half of the security was because of the following: The guests lit nightly fires in 80 degree weather while running the A/C at the same time resulting in smoke damage throughout the house.. We rented an ozone machine and ran it twice to neutralize the heavy smoke odor. What they did was not in accordance with the house rules to simply open the windows and air the smoke out. This was the most damaging issue. There were wood chips and firewood debris left all around the fireplace. Our housekeeper said that she will attest to the unsatisfactory condition that the guests left the condo in. They also left dishes in the sink. Every towel in the house was used in less than a week by only two guests. Extra time and work. We only ask to remove muddy shoes after hiking. Because of the light-colored carpet we don't prefer luggage rolled over it. We supply free and clear detergent and bleach alternative for our septic, as well as safe alternatives to dryer sheets which contain formaldehyde. We care for our guests and for our planet! We truly felt that this was generous not to keep the full damage deposit. We have rarely withheld any part of our guest's damage deposit in all these years!

Dear Joycie, You are always welcome at Bella Diosa! It has been our pleasure to welcome you back to your home away from home in Sedona! Best Wishes, Aria & Jeff

Hi Jeff, You suggested it, and we got it! There a new TV on its way! You are always welcome back to Bella Diosa. Hope to see you and your wife back in the near future! Best Wishes, Aria

Dear Janet, We are so glad that you were able to join your friends here is Sedona! Thank you for your kind words and we sure hope that you come back and stay at Bella Diosa! Best Wishes to All, Ari & Jeff

Thank you for your kind words about our vacation property. We do our best to make Bella Diosa your home-away-from home! You are welcome back anytime.. We hope to see you in the future! Best Wishes, Aria & Jeff