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The Great Escape in Kings Beach Dog Friendly

Billedgalleri for The Great Escape in Kings Beach Dog Friendly

Opholdsområde
Privat køkken
Værelse
Værelse
Udendørs spisemuligheder

Anmeldelser

9,0 ud af 10.
Fantastisk
3 soveværelser2+ badeværelserPlads til 8 personer

Populære faciliteter

  • Mulighed for parkering i parkeringskælder
  • Kæledyrsvenligt
  • Køkken
  • Vaskemaskine
  • Grill
  • Terrasse eller gårdhave

Værelser og sovepladser

3 soveværelser (8 sovepladser)

Soveværelse 1

1 kingsize-seng og 1 sovesofa (dobbeltseng)

Soveværelse 2

1 queensize-seng

Soveværelse 3

2 enkeltsenge

2 badeværelser, 1 toilet

Badeværelse 1

Toilet

Badeværelse 2

Badekar eller brusekabine · Toilet

Badeværelse 3

Toilet · Kun brusekabine

Områder

Terrasse eller gårdhave
Køkken

Om overnatningsstedet

The Great Escape in Kings Beach Dog Friendly

Welcome to The Great Escape, your ultimate dog-friendly retreat nestled in the heart of Kings Beach. This charming vacation rental offers the perfect blend of comfort, convenience, and pet-friendly amenities, ensuring a memorable getaway for you and your furry companion.

The living area will be your go-to winter hangout spot, with its nap-worthy couches, a gas fireplace for après ski lounging and a 55-inch flat-screen TV. Watch favorite shows via Apple TV. In summertime, the second-level deck is the place to be! Plush outdoor furniture and a gas grill face your wooded and serene Tahoe setting. Back inside, the kitchen features modern stainless appliances, including a gas range and a dishwasher. Take a seat at the center island and sip wine while the cook gets to work. A rustic eight-person table adjacent to the kitchen is the perfect place to enjoy dinner together!

The home features an open concept upper floor between the kitchen, dining room, and living room area with a walk out back deck. Also on the upper floor is the primary king ensuite with a sofa sleeper for additional guests. Downstairs includes a queen bedroom and two full beds in the third bedroom, laundry area, hall bathroom, and access to the two car garage.

Ski, beach, shopping and dining are ultra-convenient at this North Lake Tahoe chalet! You're a six-block walk to dog-friendly Kings Beach State Park - voted Tahoe's best beach - and an easy hop to the ski slopes. Try your slopes skills at nearby Northstar, Alpine Meadow, Palisades Tahoe, Diamond Peak, and Mount Rose! Kids will love the Tahoe Vista Regional Park (within walking/biking distance of the chalet) for its Frisbee Golf, tennis courts, ball fields, and winter snowmobile rentals.

Features:
* Gas burning fireplaces
* Located close to 3 major ski resorts
* Minutes to beaches, shopping and great dining
* Dog Friendly

Bedroom Configurations:
Bedroom 1: King Ensuite with Sofa sleeper
Bedroom 2: Queen
Bedroom 3: Two Full Beds

Pet Friendly:
Maximum number of dogs allowed is 2, additional fees apply per dog.

Location:
Venture out to the local ski spots like Northstar (7 miles away) and Palisades Tahoe and Alpine Meadows (15 miles away). On a summer day, you will be only a few minutes from beautiful lake beaches.

Parking:
Parking is available for 4 cars total. 2 in garage and 2 in driveway. All cars must park in the garage or on the driveway. No street parking per county ordinance.
Prepare for mountain or winter weather driving in winter months. This may mean four wheel drive with snow tires or chains. Check weather or road reports. AWD and 4WD necessary to get up the mountain roads and some driveways in the winter months.

Other things to Note:
* Renters must be 25+
* This is a non-smoking home.
* Maximum Occupancy per county ordinance is 8 adults.
* Use of the BBQ is not guaranteed in winter months, due to limited access.
* Use of outdoor furniture is not guranteed in the winter.
* Your safety matters. This property may features exterior security cameras. The cameras are outward facing and do not look into interior spaces. The cameras will continuously record video and sound while guests are in residence.

**Reservations are confirmed upon receipt of electronically signed Rental Agreement within 48 hours of booking the reservation**

TOT Certificate: #83269
Permit #STR22-6833

Tilføj datoer for priser

Lignende overnatningssteder

Husregler

Indtjekning efter kl. 16.00
Minimumsalder for lejere: 25
Udtjekning inden kl. 10.00
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Børn

Børn i alderen 0-17 år er tilladt
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Begivenheder

Arrangementer er ikke tilladt
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Kæledyr

Kæledyr er tilladt: Maks. 2 i alt
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Rygning

Rygning er ikke tilladt

Udtjekningsinstruktioner

Værten kræver, at du gør følgende, inden du tjekker ud:
Fyld og start opvaskemaskinen
Fjern personlige genstande, fjern resterende mad og drikkevarer, og tag skraldet ud
Sluk lyset, lås dørene, og aflever nøglerne
Hvis du ikke udfører disse, kan det resultere i en negativ anmeldelse fra værten.

Vigtige oplysninger

Godt at vide

Overnatningsstedets nr.: 3305065vb
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.
Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Fester og events for grupper er strengt forbudt på stedet
Værten har angivet, at der er en kuliltealarm på overnatningsstedet
Værten har angivet, at der er en røgalarm på overnatningsstedet
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker og lås med dødbolt

Om området

Kings Beach

Denne feriebolig befinder sig i Brockway Vista – et område i Kings Beach, der ligger i landlige omgivelser og i bjergene. Northstar California Resort og Palisades Tahoe er begge et besøg værd, hvis oplevelser står på agendaen. Er du mere interesseret i stedets natur, kan du med fordel besøge Lake Tahoe-Nevada Statspark og Sand Harbor. North Shore Parasail og Kings Beach Miniature Golf er også et besøg værd. Nyd godt af områdets skibakker med langrend og snowboarding, og gå ikke glip af mulighederne for snescooterkørsel og skøjteløb.
Kort
Kings Beach, CA

Hvad ligger i nærheden?

  • Kings Beach State Recreation Area - 8 min. gang - 0.7 km
  • North Shore Parasail - 8 min. gang - 0.7 km
  • Old Brockway Golf Course - 10 min. gang - 0.9 km
  • Agate Bay - 11 min. gang - 1.0 km
  • Kings Beach Miniature Golf - 16 min. gang - 1.4 km

Sådan kommer du rundt

  • Truckee Station - 16 min. kørsel
  • Truckee, CA (TKF-Truckee Tahoe) - 13 min. kørsel

Restauranter

  • ‪Gar Woods Grill & Pier - ‬7 min. kørsel
  • ‪Whitecaps Pizza - ‬9 min. gang
  • ‪Taco Bell - ‬13 min. gang
  • ‪Bear Belly Brewing Company - ‬11 min. gang
  • ‪The Grid Bar & Grill - ‬13 min. gang

Ofte stillede spørgsmål

Er The Great Escape in Kings Beach Dog Friendly et kæledyrsvenligt overnatningssted?

Ja, dette overnatningssted tillader kæledyr (maks. 2 i alt).

Hvad koster det at overnatte hos The Great Escape in Kings Beach Dog Friendly?

Priserne for 1 nat for 2 voksne hos The Great Escape in Kings Beach Dog Friendly den 20. okt. 2026 starter fra 4.047 kr., inkl. skatter og gebyrer, fra og med den 3. jun. 2026. Denne pris er baseret på den laveste pris pr. nat fundet inden for de seneste 24 timer for ophold i de næste 30 dage. Priser kan til enhver tid ændres. Vælg dine datoer for mere præcise priser.

Hvor meget koster parkering hos The Great Escape in Kings Beach Dog Friendly?

Der er mulighed for parkering på overnatningsstedet.

Hvornår er indtjekning på The Great Escape in Kings Beach Dog Friendly?

Indtjekning starter kl. 16.00.

Hvornår er udtjekning på The Great Escape in Kings Beach Dog Friendly?

Udtjekning er kl. 10.00.

Hvor ligger The Great Escape in Kings Beach Dog Friendly?

Dette feriested ligger i Brockway Vista, kun 15 minutters gang fra North Shore Parasail, Kings Beach State Recreation Area og Old Brockway Golf Course. Derudover ligger Agate Bay og Kings Beach Miniature Golf ca. 2 km derfra.

Anmeldelser

9,0

Fantastisk

Anmeldelser vises i kronologisk rækkefølge og har gennemgået en modificerings- og verificeringsproces, medmindre andet er angivet.
Få mere at videÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 63 af i alt 96 anmeldelser
Bedømmelse på 8 − Udmærket. 23 af i alt 96 anmeldelser
Bedømmelse på 6 − Okay. 7 af i alt 96 anmeldelser
Bedømmelse på 4 − Dårligt. 0 af i alt 96 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 96 anmeldelser

9,4/10

Rengøring

9,4/10

Indtjekning

9,2/10

Kommunikation

9,4/10

Området

9,6/10

Annoncens rigtighed

Anmeldelser

Verificeret

10/10 Fremragende

Kala K.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Clean, good location, spacious, as pictured
Overnattede 4 nætter i juli 2025
Svar fra VrboOwner den 4. aug. 2025
Thank you for the great review! We're glad to hear the property was clean, spacious, in a good location, and just as pictured. We’d be happy to host you again anytime! Best regards, Tahoe Rental Company
Verificeret

10/10 Fremragende

Julia

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Lovely Cabin in Kings Beach

The stay was great, beds comfy, water hot and location was prime! When we got there we did notice a lot of black dog hair on the ground maybe from previous guests but other than that everything was great!
Overnattede 2 nætter i august 2024
Svar fra VrboOwner den 27. aug. 2024
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you enjoyed the comfy beds, hot water, and prime location. We hope to have the pleasure of hosting you again in the future! ~Tahoe Rental Company
Verificeret

10/10 Fremragende

christy d.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Vacay

Cabin was perfect location for ski trip. Very clean and the master bed is so comfy!
Overnattede 4 nætter i februar 2024
Svar fra VrboOwner den 15. feb. 2024
Thank you, Christy! We are so glad The Great Escape lived up to its name for your ski trip. It was truly our pleasure to be your host and we hope you visit us again soon! ~Tahoe Rental Company
Verificeret

10/10 Fremragende

Laukik W.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Ski week break

We had a great time at Brockway Vista. It was very clean, spacious and conveniently located. We will come visit again .
Overnattede 6 nætter i februar 2024
Svar fra VrboOwner den 28. feb. 2024
We are so happy to hear you enjoyed the unit and your vacation. We look forward to hosting you again soon. ~Tahoe Rental Company
Verificeret

10/10 Fremragende

Tony and Wendy G.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Beautiful, comfortable home

We loved our stay at The Great Escape. We did a lot of cooking and found everything we needed in the well stocked kitchen. Beds were comfortable for our family of 5. The back deck has nice, comfortable outdoor furniture with a dining table and grill. It was an easy walk to the beach and dinner/coffee. We would love to come back again.
Overnattede 4 nætter i juli 2025
Svar fra VrboOwner den 22. aug. 2025
Thank you for your wonderful review! We’re so glad to hear you loved your stay at The Great Escape and that the well-stocked kitchen had everything you needed for cooking family meals. It’s great to know the beds were comfortable and that you enjoyed relaxing and dining on the back deck. We also agree the easy walk to the beach, dining, and coffee spots makes the location extra special. We’d love to welcome you and your family back again anytime! Best regards, Tahoe Rental Company
Verificeret

8/10 Godt

Mark L.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Weekend getaway

We had fun. Thank you! TV operation was a challenge
Overnattede 3 nætter i februar 2025
Svar fra VrboOwner den 10. mar. 2025
Thank you so much for your review! We're glad to hear that you had fun during your stay. We are sorry to hear the TV operation was a challenge, and will look into improving this experience for future guests. We hope to welcome you back soon! Sincerely, Tahoe Rental Company
Verificeret

10/10 Fremragende

Andy H.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Happy Camper

Experience as expected
Overnattede 5 nætter i juni 2024
Svar fra VrboOwner den 2. jul. 2024
Thank you for the 5-star review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon! ~Tahoe Rental Company
Fra en partnerside

8/10 Godt

Alex H.

Our stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: fireplace was not workinghad to debug somebody having turned off the cold water to the washing machine which caused errors
Verificeret

8/10 Godt

Kristin E.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Kings Beach Gem

We had a very good experience at this well-kept, clean, and conveniently located home in a quiet neighborhood. It was minutes from the restaurants in Kings Beach and Northstar. Home was very comfortable and spacious. One minor suggestion is it would have been nice to have some amenity items (shampoo. kleenex, lotion) for our stay. Other than that, we would definitely come again.
Overnattede 2 nætter i februar 2025
Svar fra VrboOwner den 17. mar. 2025
Thank you for the positive review, and kind words! We are so glad to hear that you had a great stay, and that the location was convenient for enjoying the local amenities. We look forward to welcoming you back in the future! Sincerely, Tahoe Rental Company
Verificeret

10/10 Fremragende

Jenny K.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Our family just had a great stay at this property. The house was the perfect size for my husband, teen son, 10 year old daughter, 2 year old son, dog and me. The open kitchen layout was ideal for us to hang out as a family while my husband and I cooked meals. The house is located within walking distance to the beach. The couch and arm chair in the family room are a bit old but plenty comfortable. We found all the beds comfortable too. The house was very clean. The kitchen supplies like the pots and pans could use a refresh but they got the job done. Overall we had a lovely stay and enjoyed the house very much.
Overnattede 5 nætter i august 2025
Svar fra VrboOwner den 30. aug. 2025
Thank you for your thoughtful review! We’re so glad the home was a great fit for your family and that you enjoyed the open kitchen layout, cleanliness, and convenient location. We also appreciate your feedback on the furniture and kitchen supplies—we’ll be sure to share this with our team for future improvements. We’d be happy to welcome you back anytime! Best, Tahoe Rental Company
Verificeret

8/10 Godt

Barbara R.

Synes godt om: Rengøring, indtjekning, kommunikation, annoncens rigtighed
It is a nice home and included most supplies one needed. It is located in a neighborhood with houses very close (and normal noises). It is walking distance to beach and town but just know it is a bit of a hike and slightly uphill to return. On the weekdays in August it was easy to park closer to beach and town rather than walk. There is no blender which one of my friends needed for her smoothies.
Overnattede 6 nætter i august 2025
Svar fra VrboOwner den 5. sep. 2025
Thank you for sharing your experience. We’re glad to hear you enjoyed the home and its convenient location close to town and the beach. We appreciate your note about the uphill walk and nearby neighborhood setting, as well as the feedback regarding the blender. We’ll be sure to pass this along to our team for consideration. We’re happy you had a pleasant stay overall and hope to welcome you back again. Best, Tahoe Rental Company
Fra en partnerside

8/10 Godt

Pamela W.

Kings beach dog friendly home

This is our second time at this home. We enjoy the open concept and the kitchen bar. It is stocked well with utensils and cookware. Master bedroom bed was very comfortable. The home is blocks away from the lake and a nice walk for the dog. There are new upgrades from last year that made it more enjoyable (removing the shower glass doors to a curtain) and adding another living room chair.
Verificeret

8/10 Godt

Verificeret rejsende

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Quiet, close and easy.

easy walk to everything , quiet and relaxing though neighborhood of king beach is a mixed use area. Property was in good shape , great to have a nice deck and full size garage. Everything worked as expected. Could use a little cleaning around area rugs and couches. Experience with turnkey was excellent.
Overnattede 11 nætter i august 2020
Svar fra VrboOwner den 21. okt. 2020
Hi Chris, Thank you for leaving this review, and we’re happy to hear that you had a great stay at our place! That being said, we do apologize for the cleanliness issue you encountered during your stay with us. We wish we had known at the time so that we could have helped out then. Our 24/7 guest hotline is always available if anything ever comes up while staying at one of our properties. Please know that we are following up with our Housekeeping Team about the cleanliness issue and prevent similar problems moving forward. If there is anything we can still do for you, reach out anytime and let us know. -The TurnKey VR Team
Fra en partnerside

10/10 Fremragende

cflower4529

Great Stay with family & our dog!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was in a perfect location for what we needed. Clean and comfortable though one of the beds had a broken frame from previous guests it still worked out just fine. They offered an early checkin for that inconvenience. The home is just a few blocks from the lake and a nice walk for our dog. We would come back again.
Overnattede 3 nætter i august 2024
Svar fra VrboOwner den 5. sep. 2024
Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that you enjoyed the location and found the property clean and comfortable. We look forward to welcoming you back on your next visit! ~Tahoe Rental Company
Verificeret

8/10 Godt

Raychel S.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Good space / could use some upkeep

Good space & great location. Generally as advertised. Could use some standard amenities restocked (laundry detergent, salt/pepper, toilet paper & trash bags). The 2x bar chairs at the kitchen island are so rickety none of us felt safe using them. They should def be replaced. The garbage disposal (insinkerator) in the kitchen sink kept tripping the main Circuit Breaker along w/the associated GFCI colocated with the switch. An electrician should come out.
Overnattede 5 nætter i juni 2025
Svar fra VrboOwner den 5. sep. 2025
Thank you for taking the time to share your feedback. We’re glad you enjoyed the space and location, and we appreciate your helpful notes. While we do provide a starter set of basic essentials, guests are responsible for replenishing items for the duration of their stay, but we’ll be sure to check that the initial supplies are well-stocked. We appreciate your input and hope to welcome you back for another Tahoe stay in the future. Best, Tahoe Rental Company
Fra en partnerside

8/10 Godt

Alex H.

Our stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: fireplace was not workinghad to debug somebody having turned off the cold water to the washing machine which caused errors
Fra en partnerside

10/10 Fremragende

Gregory A.

Enjoyable Ski Rental

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: we enjoyed our stay in this nice house and it was our first time staying here. Its a nice house and it gave us good access to the north shore ski resorts
Fra en partnerside

6/10 Okay

Nanette M.

No Lake Tahoe Chalet

The house was not very clean I had to vacuum when we arrived and there were little beads all over the floor we had a crawling baby so it was a risk. Floors and carpet were dirty. Downstairs shower door was broken and very difficult to get in and out of the shower 1/2 mile from the beach walking is doable if u have children or babies bring stroller. The kitchen is nice and well equipped The house need some updating and cleaning. Soap was watered down dish soap and hand soaps which is ridiculous. Only two pods for laundry and dishwasher. Could be better especially for the price
Overnattede 4 nætter i juli 2022
Svar fra VrboOwner den 15. dec. 2022
Thank you for your review, Nanette. We're sorry for the details that were amiss that prevented you from fully enjoying your visit. Please know, our local team is available to assist if you encounter any unpleasantries during your visit, and we would have been happy to address these issues had we been aware. We are working diligently to ensure your concerns are corrected for future guests. We hope we can host you for a great stay in the future.
Verificeret

8/10 Godt

Gina E.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Nice getaway in North Tahoe

The property was clean and very accommodating. There is a bbq on the deck which was nice. Master bedroom was spacious. I like that there was a garage to park our vehicle. Instructions were entry to property was easy to follow. Bring your own games, puzzles, cards or books. The only night time entertainment was the TV, which was fine. Thank you for sharing your property.
Overnattede 5 nætter i oktober 2022
Verificeret

10/10 Fremragende

Ana M.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Perfect home for a family!

Beautiful home and a very short walk to the beach. It was nice that the home was well-stocked with any cooking utensils/pans needed to make meals at home as well. Beds were all comfortable as well. We enjoyed our stay very much! Thank you!
Overnattede 3 nætter i juli 2022
Fra en partnerside

6/10 Okay

Alex O.

Decent place and great loacation, POOR maintenance and cleaning

Overall the place was nice but had some serious issues with maintenance and cleaning! Vacasa is the management company and is clearly not willing to address any of the maintenance issues with their appliances. As previously reported on 2 reviews in May 2022 the glass shower door is STILL broken and is almost ready to fall off and slice up who ever is in the downstairs shower (liability issue), along with a metal piece of shower door being loose. The downstairs toilet wouldn't stop running (poor maintenance). The place was not properly cleaned (we had to wipe down all surfaces as there was sticky grime on the railing as you walk up, didn't trust prior cleaning). I had to fix the dryer (it only would run for 30 seconds) because the vents had never been cleaned, there were inches of built up lint (fire hazard), inside the dryer vents. The washing machine doesn't drain properly (as there's standing water in it) (maintenance issue). The dishwasher has about 1 inch of standing water in it (maintenance issue and gross). There was an uncapped coaxial cord sticking out of the baseboard right next to a bedroom doorway (liability issue if you have little kids or pets). Local Vacasa team contacted me to come over and fix the issues 1 day AFTER I had checked out (clearly they don't even know what's going on at their own properties). And Vacasa's management team still has not contacted me 1 week (5 business days) later (after I reported all the issues), even though I was assured that they would look in to providing a partial refund for all the issues we encountered. Overall not impressed with the management company!! The place had a good location and slept 6 adults easily and was dog friendly. Other than that they need to fix and keep up with maintenance for their appliances in this house, as well as lower their cleaning costs or improve the cleaning. I would not recommend this place if you plan to use their appliances or until Vacasa decides to fix up the place a bit.
Svar fra VrboOwner den 29. jun. 2022
We're sorry to read you weren't satisfied with your accommodations, Alex. The shower door has been repaired, and our new caretaker is looking into your other concerns. Hopefully we can better impress you in the future. Thanks!
Fra en partnerside

10/10 Fremragende

Valerie C.

wonderful place to stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything we needed!
Verificeret

8/10 Godt

Pam W.

Synes godt om: Indtjekning, beliggenhed, annoncens rigtighed

Excellent Location

Upon a 4 pm arrival the house had not been fully cleaned and we did not get the house to ourselves until after 4:30. The house cleaner wasn’t going to wash the floors and I said yes she would. She also stated she didn’t do stairs due to fear! The fold out couch bed had dirt on the mattress and the housekeeper did not know if the sheets had been changed. The remainder of the house was clean. There are basic maintenance issues that were not addressed upon our arrival. The master shower door was off its track (the guide broken). The housekeeper had said maintenance was aware of the problem. She showed me the broken parts in the drawer. I called the manager because of how dangerous the glass door was along with a video And was told it would not be repaired until we checked out almost a week later and to use it with caution. To my surprise I came home alone on Thursday afternoon to a man in the drive who laughed and said he was a day early (mixed up his day)to repair the shower!! I was alone and said he needed to come back on Friday when we checked out in the morning. Had I come home later this man would have been in my house unknowingly and I had cash on the bedside table!!! Other issues in the house were a slow draining sink in the master, one light bulb working in garage and one door opener that worked. We chipped out half of the 3 inch ice on the drive because it was dangerous and cars could easily slide into the garage door. We always leave homes in wonderful shape with a load drying and another in the washer, dishes washed etc. The house is great, there just needs to be attention to detail at the price I was paying. The management said they would give me a small refund for my trouble. Getting ahold of management requires going through a que of questions before they answer. It is not a direct line to someone.
Overnattede 6 nætter i januar 2022
Svar fra VrboOwner den 10. feb. 2022
Hi Pam, Thank you for taking the time to leave us this feedback, and we’re so sorry to hear your experience with us was not as great as it should have been. We strive to offer impeccable customer service before, during, and after your stay. We're glad you reached out to us to report the issues you encountered. We do see our team was able to respond and assist. Although it doesn't change things, we appreciate you accepting the compensation we were able to offer. On that note, we're sorry to hear the local vendor arrived a day early. Rest assured our local homecare team is has followed up with them as well as housekeeping for the cleanliness. Please know the vendor did return after your departure and repaired the master shower door. If there is anything else we can do for you, please reach out anytime and let us know.
Fra en partnerside

10/10 Fremragende

LaNae B.

Beautiful place to stay.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great home in a beautiful place.
Fra en partnerside

10/10 Fremragende

Tina R.

We had a great stay. TurnKey was available to us 24/7

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: TurnKey is a great service that I will be using again.

Om værten

Vært: Owner/Manager

Værtens profilbillede

Sprog:

engelsk

Premium-vært

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