6BR Home w public Lake Access 1.8miles 2 DT Wayzata, enjoy the lake year round!

thanks for staying with us and taking time to complete the feedback. Please come stay with us again soon.

so glad you had a great stay! please come visit and stay again soon.

great guests. welcome back anytime

Well shoot! I wish I knew when we spoke about a few of these things. I would have gladly sent a new grill brush and towels. I will speak to my team immediately about the towel count. That should always be accurate for the number of beds available in the home. The blind broke right before your stay and still functions (one piece on the end) it’s been ordered and definitely should be clean so I will check on that as well. I hope you enjoyed the area and ur trip in general. Safe travels home.

I’m very sorry to hear that you had such a disappointing experience at the house. We typically get five-star reviews, and I expect nothing less than a wonderful experience for our guests. You mentioned an injury from the step, which I replied to immediately with concern about the injury, asking for details and suggesting our first aid kit, etc. We were not aware of any nails on the staircase. I did express that Handyman would be there first thing Monday morning. Still, unfortunately, that was also your date of checkout, and the incident occurred on a Saturday afternoon, so without the ability to get a handyman there on a Sunday, I asked you to please block off the area of the step to create a safer environment. I checked back in later that day, and you indicated you had been able to repair the nail yourself, which was terrific, but it certainly wasn’t meant to disregard the urgency of getting it corrected. The lower-level bathroom is exactly as photographed on the listing. It worked for all other guests. I’m sorry it didn’t meet your standards. Our cleaning team is one of the best in town, and yet, certainly, anyone’s capable of making a mistake, but I believe the rest of the property was found and very clean and in extremely “guest-ready” conditions. The area has hard water, and water spots are common on the silverware - it is hard to imagine actual “dirty” silverware, and certainly, my apologies for the need to re-clean the utensils.