We stayed at this property for one night during a family trip to Seattle on Saturday, May 23. The house itself was very nice, and aside from some normal wear and tear, we were happy with it overall.Before our stay, I requested an early check-in because we had a formal event that evening and needed time to get ready. The host told me the house would be ready anytime after 3:00 PM. When we arrived at 3:00, however, the cleaner was still working and asked us to return in about 40 minutes. Unfortunately, we had dinner reservations and a car service scheduled for 4:00 PM, so we didn’t have much flexibility. The cleaner allowed us to use a bathroom to get ready in while she continued cleaning.When we left around 4:15 PM, she was still washing bedding. We returned after 11:00 PM and found all of the bed linens piled in the laundry room. Bedding in the dryer was still wet, and none of the beds had been made, so we slept for the night without bed linens.I messaged the host the next morning but didn’t receive a response until after I followed up again on Tuesday. She explained that the previous guests had checked out late and implied that the cleaner was unable to finish because we were still at the property at 6:00 PM, which was inaccurate since we were gone for the evening. She also informed me that there were extra linens in the upstairs closet.What disappointed me most was not the inconvenience itself, but the lack of communication, apology, and accountability afterward.