BIG OAK LODGE- 3.5 miles to lake & Chester Frost Park, boats & trailers welcome

Thank you for the kind review and please come again anytime.

Thank you for the kind review. We were happy to be part of your special day!

Shelly you and your family were a pleasure to host! Please come again any time and thank you for the kind review.

Thank you Ann for the rave review. I am very glad the house was just what you needed in your time of sadness. You are welcome any time!

The sarcastic heading in the review was unneeded and unfair. There are not MANY threats to charge guests if you do or don't do something so please take this review with a grain of salt if you are considering staying here. It is so hard to please everybody. In the past I have had guests say "it would be nice to have helpful notes telling us how to use things" so I provide the notes and now I am being judged for providing the helpful notes. We have never had any bad guests at all. The purpose of the notes are to be helpful. If you look at prior reviews there are guests that say how much they appreciate all the helpful notes. Most of the notes are to help guests know how to use things such as how to turn on the TV, how to turn on the air hockey table, how to set the AC thermostat, etc. It is very costly to repair AC units, cook tops, towels, and other items that guests misuse out of ignorance so this is the reason we try to offer help so that guests will not damage things and then be charged for errors that could have been avoided. Lastly, none of the notes in the house affected the quality of their stay. It is very sad to me that nothing was said about the clean, cozy home that was provided along with the many free things included in their stay. These are the things that are important to me as a host and these are the things that I will keep concentrating on to insure all guests have a 5 star stay. So if you want a clean, cozy, convenient to things house with many free things provided and a proactive host then please book Big Oak Lodge and that is what you will get. The many many 5 star reviews will back this promise up.

Sloping driveways and yards are a common thing around here in the Chattanooga area. As the pictures show the driveway is a gradual slope and does not cause any issues to our guests. We appreciate your review that reassures other boaters that the driveway is functional. Thank you and come again any time!

I am at a total loss why this review is only 3 stars and the guest left no feedback whatsoever to substantiate its validity. The guest did not communicate any issues at all during their stay even when I checked in with her the first day. I am hoping this is a mistake and the review will be amended. I have never received a review below five stars so this is very disheartening to say the least. Thank you, Tanna