New! Cozy Spacious 3BR Spring Hill Home!

Thank you so much! We enjoyed having you and you’re always welcome!

Thank you so much for your review! We appreciate how well you kept the property and your communication. We would love to host you again!

This guest booked a 20 night stay and 3 nights into their stay they state that a one level home will not meet their son’s medical needs and wanted a refund for the remaining days. It was an emergency but they wanted to leave, maybe, 5 days later. We informed them that we would be willing to give a partial refund for the days that we could rebook. Unfortunately, after they left 13 days into their stay, the reservation was no longer able to be canceled. I would not recommend this guest to anyone. They are upset that they couldn’t just book a stay, cancel and get a refund. This review says nothing about the property or the stay.

We’re very sorry that you didn’t enjoy your stay. Unfortunately, since we never received any communications from you regarding this issue during your stay, we were unable to immediately rectify the situation. I’ve been in contact with the cleaners, and they have assured me that everything was clean. Also, we’ve yet to see any evidence of what you’re describing, so we’re not entirely sure how to proceed. Regarding the cameras, our listing discloses all outdoor security cameras, so you’re made aware of them before deciding to book with us, and there are absolutely no indoor cameras. It’s also on the listing that tampering with these cameras is prohibited, so after we observed that one was moved, as well as some suspicious activity on your part, maintenance was sent to the property to remedy this. While they were there, they also moved the trash can back to its rightful place, where it was moved to put us in violation of HOA regulations, and would’ve led to us being issued a citation. Due to these incidents, we agree that it would be best if you did not return.