Lei Lani Tower 219 | Oceanview | 2 Outdoor Pools | Quiet, Serene Ambiance | My Beach Getaways

Thank you for taking the time to share your feedback and for choosing to stay with us. We’re glad to hear the home met your expectations for cleanliness, though we’re sorry to learn about the hiccups you experienced—particularly with the refrigerator. We did check our records and found that your stay was the first report of the issue. As soon as we were made aware, our team promptly contacted a vendor for repair, and we’re happy to report the refrigerator is now leak-free. To clarify, the home includes two queen beds, a full bed, a queen sleeper sofa, and a twin-over-full bunk with an additional twin trundle—accommodating up to eight guests. The listing and photos accurately reflect the bedding sizes so guests can determine if the space is a good fit for their group’s needs. It sounds like this particular property may not have been the best match for your party size, but we do appreciate your honesty and the opportunity to improve. We hope you’ll consider giving us another try in the future at one of our other homes that might be a better fit.

Thank you for sharing your feedback. We’re glad to hear you enjoyed your stay overall and appreciate you bringing these details to our attention. Your notes about storage, presentation, and supplies are helpful as we look for ways to improve the guest experience. We’ll also follow up regarding the refrigerator and your thoughtful note about the blow dryer—thank you for letting us know. We hope to welcome you back again in the future.